Oerlikon Metco Announces Expansion of myMetco E-commerce Site to European Customers

Rhea-AI Summary

Oerlikon Metco has expanded its successful e-commerce platform, myMetco, to European customers following its initial launch in the US in May 2020. This rollout, which began in January 2022, covers EU nations (excluding Italy), the UK, Switzerland, and Norway, with plans for further expansion. The platform enhances the ordering process by providing current product pricing, strong search capabilities, and 24/7 shopping service. Wolfgang J. Schmitz, President of Oerlikon Surface Solutions Europe, expressed excitement about improving accessibility and customer experience through this digital platform.

Positive

• Successful launch of the myMetco e-commerce platform in Europe after a positive reception in the US.
• Enhanced customer ordering experience with features like 24/7 service, product tracking, and technical support available.

Negative

• None.

RAUNHEIM, Germany--(BUSINESS WIRE)-- After the successful launch and customer adoption of the Oerlikon Metco e-commerce site to its US customers in May 2020, Oerlikon Metco has now expanded its online ordering platform to its European customers: https://mymetco-europe.oerlikon.com

myMetco features an extensive portfolio of materials for a variety of industrial processes as well as spare parts for Oerlikon Metco thermal spray guns and equipment (Photo: Business Wire)

myMetco features an extensive portfolio of materials for a variety of industrial processes as well as spare parts for Oerlikon Metco thermal spray guns and equipment. The platform offers our customers a digital way to simplify and accelerate their ordering process. As the market leader for innovative solutions for critical processes such as thermal spray, metal additive manufacturing, and others, myMetco customers can trust that they will receive products with the same quality and benefits they have come to expect from the company.

Customers benefit from:

• Current product pricing and availability
• Strong product search and compare capabilities
• Free access to expert product technical support
• Increase in efficiency with quick order and 24/7 shopping service
• Easily tracked orders and order fulfillment online

"Based on the popularity of myMetco in the US, we are very excited to expand the accessibility of our products and enhance the customer experience through this web-based platform to our European customers," states Wolfgang J. Schmitz, President Oerlikon Surface Solutions, Europe

The European rollout of myMetco in January 2022 included the European Union countries (excluding Italy), United Kingdom, Switzerland and Norway, and is available in five languages. Additional countries will be added during the year 2022.

About Oerlikon Metco

Oerlikon Metco enhances surfaces that bring benefits to customers through a uniquely broad range of surface technologies, equipment, materials, services, specialized machining services, and components. Surface technologies such as Thermal Spray and Laser Cladding improve the performance, efficiency and reliability of customer parts and systems. Oerlikon Metco serves industries such as aviation, power generation, automotive, oil & gas and other specialized markets via a dynamically growing network of more than 40 sites in EMEA, Americas, and Asia Pacific. Oerlikon Metco, together with Oerlikon Balzers, and Oerlikon AM belong to the Surface Solutions Segment of the Switzerland-based Oerlikon Group (SIX: OERL).

View source version on businesswire.com: https://www.businesswire.com/news/home/20220208006049/en/

For further information

Karen Sender

Oerlikon Metco Manager, MarCom

T +1 516 338 2222

Karen.Sender@oerlikon.com

www.oerlikon.com/metco

Source: Oerlikon Metco

FAQ

When did Oerlikon Metco launch its e-commerce platform in Europe?

Oerlikon Metco launched its e-commerce platform, myMetco, for European customers in January 2022.

What features does the myMetco platform offer to customers?

The myMetco platform offers features such as current product pricing, strong search capabilities, 24/7 shopping service, and expert technical support.

Which countries are included in the myMetco European rollout?

The myMetco rollout includes EU countries (excluding Italy), the UK, Switzerland, and Norway.

What is the main goal of Oerlikon Metco's e-commerce expansion?

The main goal is to simplify and accelerate the ordering process for European customers.

What industries does Oerlikon Metco serve?

Oerlikon Metco serves industries such as aviation, power generation, automotive, and oil & gas.