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U.S. Department of Veterans Affairs Expands Telehealth Services Using Nuance Dragon Medical One

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On October 15, 2020, Nuance Communications (NASDAQ: NUAN) announced that the U.S. Department of Veterans Affairs (VA) is utilizing Nuance's Dragon Medical One platform and PowerMic Mobile app. This collaboration enhances documentation of patient care during expanded VA telehealth services amid the COVID-19 pandemic. With over 550,000 physicians using its technology, Nuance's solutions support efficient patient documentation and are integrated into various healthcare systems. Their mission focuses on aiding frontline clinicians and improving patient care, highlighting a commitment to the health of veterans.

Positive
  • VA's expanded telehealth services using Nuance's technology indicates strong demand.
  • Nuance's Dragon Medical One is used by over 550,000 physicians, demonstrating market leadership.
  • Integration with VA's existing health systems enhances utility and efficiency.
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  • None.

BURLINGTON, Mass., Oct. 15, 2020 /PRNewswire/ -- Nuance® Communications, Inc. (NASDAQ: NUAN) today announced that the U.S. Department of Veterans Affairs (VA) is using the Nuance Dragon® Medical One speech recognition cloud platform and PowerMic Mobile microphone app to help physicians document patient care provided through dramatically expanded VA telehealth services since the start of the COVID-19 pandemic.

The cloud-based technology allows VA physicians to use their voices to capture and document patient stories securely, accurately, and more efficiently during virtual visits conducted by phone and the widely deployed VA Video Connect platform. Nuance Dragon Medical One is the leading medical speech recognition solution today used by over 550,000 physicians. Compatible with the VA CPRS and Cerner Millennium, it is a key productivity component in EHR solutions throughout the Federal Government, including Veterans Affairs and the Military Health System. Because the VA first standardized on Nuance cloud-based Dragon Medical solutions system-wide in 2014, physicians could readily adopt the added capabilities and mobile flexibility of Dragon Medical One for telehealth services.

"Helping frontline clinicians at the VA and other major health systems has been our highest priority since the pandemic began," said Diana Nole, executive vice president and general manager of healthcare, Nuance. "The combination of our cloud-based platforms, organizational agility and deep experience working with the VA health system made it possible for us to act quickly and deliver the technology solutions needed to protect and assist physicians treating patients remotely. While our strong sense of mission and purpose in serving critical healthcare organizations and businesses already is very clear, it becomes amplified knowing that our technology solutions are playing a role in caring for our nation's Veterans."

Nuance healthcare solutions capture, improve, and communicate over 300 million patient stories each year, helping more than 550,000 clinicians at 10,000 healthcare organizations worldwide drive meaningful clinical and financial outcomes. Delivering a more complete and accurate view of patient care, Nuance's ambient clinical intelligence, clinical speech recognition, CAPD, CDI, coding, quality, and radiology solutions provide a more intelligent approach to clinical documentation—freeing clinicians to spend more time caring for patients.

To learn more about Nuance's Dragon Medical One solution, and how it can help overcome COVID-19 medical and revenue recovery healthcare challenges, please click here.  To learn more about Nuance's government solutions, please click here.

About Nuance Communications, Inc.
Nuance Communications, Inc. (NASDAQ: NUAN) is a technology pioneer with market leadership in conversational AI and ambient intelligence. A full-service partner trusted by 90 percent of US hospitals and 85 percent of the Fortune 100 across the globe, we create intuitive solutions that amplify people's ability to help others.

Trademark reference: Nuance and the Nuance logo are registered trademarks or trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other trademarks referenced herein are the property of their respective owners.

Nuance Media Contact:
Nancy Scott
Nuance Communications, Inc.
+1 781-565-4130
Nancy.Scott@Nuance.com 

 

Cision View original content to download multimedia:http://www.prnewswire.com/news-releases/us-department-of-veterans-affairs-expands-telehealth-services-using-nuance-dragon-medical-one-301153248.html

SOURCE Nuance Communications, Inc.

FAQ

What is the significance of the VA using Nuance's Dragon Medical One?

The VA's adoption of Dragon Medical One enhances telehealth documentation efficiency, benefiting clinicians and patients.

How many physicians use Nuance's healthcare solutions?

Over 550,000 physicians utilize Nuance's healthcare solutions, showcasing its widespread adoption.

When did the VA first standardize on Nuance's solutions?

The VA first standardized on Nuance's cloud-based solutions in 2014.

What challenges does Nuance's technology address in healthcare?

Nuance's technology helps overcome COVID-19-related medical documentation challenges and improves patient care.

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