Northern Trust Enhances Benefit Payment Access for Participants in Canadian Plans
Northern Trust Canada has launched the Benefit Payment Participant Passport, an online portal designed to enhance automation for Canadian benefit plan participants. This portal provides real-time access to program information in both French and English, allowing users to manage personal details, track payments, and view tax documents securely online, 24/7. Katie Pries, President and CEO, highlighted the company's commitment to client feedback by enhancing service accessibility and convenience.
- Real-time access to benefit payment information improves participant experience.
- Enhanced security with self-service options for pensioners.
- Supports bilingual access (English and French), catering to a broader audience.
- None.
TORONTO--(BUSINESS WIRE)--In its continuing commitment to optimize services and solutions for clients, Northern Trust Canada announced today the launch of its multifaceted online portal, Benefit Payment Participant Passport, enabling advanced automation for participants of Canadian benefit plans.
The capability allows pension and benefit plan participants to access their program information in real time, 24 hours a day, seven days a week, in French or in English. The self-service option supplements mailings, call centres and other means of requesting statements and related information.
Pensioners are able to enroll themselves via a secure internet connection and review their balance and payment information online. Participants can also update personal information, review payment history, modify payment and deposit instructions, as well as review and print tax documents.
“We listened to our clients when they told us they want their participants to have real-time access to benefit payment information and are excited to offer these new and innovative capabilities,” said Katie Pries, President and CEO of Northern Trust Canada. “Information is all about choice, convenience and security, and we are always looking to make our services more accessible and more intuitive for our clients.”
About Northern Trust
Northern Trust Corporation (Nasdaq: NTRS) is a leading provider of wealth management, asset servicing, asset management and banking to corporations, institutions, affluent families and individuals. Founded in Chicago in 1889, Northern Trust has a global presence with offices in 22 U.S. states and Washington, D.C., and across 22 locations in Canada, Europe, the Middle East and the Asia-Pacific region. As of June 30, 2020, Northern Trust had assets under custody/administration of US
Northern Trust Corporation, Head Office: 50 South La Salle Street, Chicago, Illinois 60603 U.S.A., incorporated with limited liability in the U.S. Please read our global and regulatory information.
