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A statement from Norfolk Southern CEO Alan Shaw

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On March 7, 2023, Norfolk Southern Corporation (NYSE: NSC) reported a tragic accident where conductor Louis Shuster was fatally injured by a dump truck at a rail crossing in Cleveland. President and CEO Alan H. Shaw expressed condolences and acknowledged the profound impact on the company's culture. He emphasized a renewed commitment to safety, announcing management meetings and safety briefings for all employees. Shaw pledged to rebuild the company's safety culture and increase safety investments, ensuring such incidents do not recur. The cause of the accident is under investigation by the National Transportation Safety Board.

Positive
  • Commitment to enhance safety culture and invest in safety measures.
  • Management's proactive engagement and communication with employees.
Negative
  • Fatality of employee raises significant safety concerns.
  • Ongoing investigation may reveal operational risks.

ATLANTA, March 7, 2023 /PRNewswire/ -- Norfolk Southern Corporation (NYSE: NSC) Tuesday provided the below statement from its President and CEO, Alan H. Shaw:

"As has now been widely reported, one of our Norfolk Southern colleagues was fatally injured overnight in a tragic accident on the job. Louis Shuster, a conductor from Broadview Heights, Ohio, was struck by a dump truck as his train moved through a rail crossing at the Cleveland-Cliffs Cleveland Works facility. 

"I went to Cleveland as soon as I heard the tragic news. At our Rockport Yard, I talked with several railroaders who worked with Lou, as he was known. They shared stories about an individual who was respected and liked by his colleagues. This is an awful day that leaves a hole in our company's spirit. We have reached out to Lou's family to offer our condolences. We will give them time to grieve, and we will be there with support for anything they need. 

"The cause of the accident is not yet known, and we will of course cooperate fully with the National Transportation Safety Board. In some ways, the cause does not matter. I called together every member of our management team this afternoon to emphasize the urgency of finding new solutions. Tomorrow we will hold safety stand-down briefings reaching every employee across our network. 

"Moving forward, we are going to rebuild our safety culture from the ground up. We are going to invest more in safety. This is not who we are, it is not acceptable, and it will not continue." 

About Norfolk Southern
Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

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SOURCE Norfolk Southern Corporation

FAQ

What happened on March 7, 2023, involving Norfolk Southern (NSC)?

A conductor was fatally injured in an accident involving a dump truck at a rail crossing.

What is Norfolk Southern's response to the recent accident?

Norfolk Southern's CEO emphasized a renewed focus on safety culture and announced support for the family of the deceased.

How is Norfolk Southern planning to improve safety after the accident?

The company plans management meetings and safety briefings for all employees to discuss safety measures.

Is there an investigation into the Norfolk Southern accident?

Yes, the National Transportation Safety Board is investigating the cause of the accident.

Norfolk Southern Corp.

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Railroads
Railroads, Line-haul Operating
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United States of America
ATLANTA