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Smarter Together: Reliant and Vivint Introduce the Smarter Home Bundle

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Reliant, an NRG company, has launched the Smarter Home Bundle, offering qualifying customers a free Vivint Doorbell Camera Pro and Smart Thermostat with complimentary installation. The bundle includes an exclusive Vivint app experience that combines energy insights with smart home device control.

The initiative responds to consumer demand, with research showing nearly 70% of people desire an all-in-one smart home management system. The bundle incorporates enrollment in Reliant Degrees of Difference, an energy management program supporting grid reliability by auto-adjusting thermostats during high electricity demand periods.

This program contributes to NRG's residential virtual power plant (VPP) capabilities in Texas, addressing rising peak energy demand which reached 85 GW in 2023. The initiative aims to help manage energy consumption while providing home security features through the smart device integration.

Reliant, una società di NRG, ha lanciato il Smarter Home Bundle, offrendo ai clienti idonei un Vivint Doorbell Camera Pro e un Termostato Intelligente gratuiti, con installazione inclusa. Il pacchetto comprende un'esclusiva esperienza tramite l'app Vivint, che unisce informazioni sull'energia e controllo dei dispositivi smart per la casa.

L'iniziativa risponde alla domanda dei consumatori, con ricerche che mostrano come quasi il 70% delle persone desideri un sistema integrato per la gestione della casa intelligente. Il bundle include l'iscrizione a Reliant Degrees of Difference, un programma di gestione energetica che supporta l'affidabilità della rete regolando automaticamente i termostati nei momenti di alta domanda elettrica.

Questo programma contribuisce alle capacità di centrale elettrica virtuale (VPP) residenziale di NRG in Texas, affrontando l'aumento della domanda di picco, che ha raggiunto gli 85 GW nel 2023. L'iniziativa mira a gestire il consumo energetico offrendo al contempo funzioni di sicurezza domestica grazie all'integrazione dei dispositivi smart.

Reliant, una empresa de NRG, ha lanzado el Smarter Home Bundle, ofreciendo a los clientes que califican una cámara de timbre Vivint Doorbell Camera Pro y un termostato inteligente gratis, con instalación incluida. El paquete incluye una experiencia exclusiva en la aplicación Vivint que combina información sobre energía con el control de dispositivos inteligentes para el hogar.

La iniciativa responde a la demanda del consumidor, con investigaciones que muestran que casi el 70% de las personas desean un sistema integral para la gestión del hogar inteligente. El paquete incluye la inscripción en Reliant Degrees of Difference, un programa de gestión energética que apoya la confiabilidad de la red ajustando automáticamente los termostatos durante períodos de alta demanda eléctrica.

Este programa contribuye a las capacidades de planta de energía virtual residencial (VPP) de NRG en Texas, abordando el aumento de la demanda máxima de energía, que alcanzó los 85 GW en 2023. La iniciativa busca ayudar a gestionar el consumo de energía mientras brinda funciones de seguridad en el hogar mediante la integración de dispositivos inteligentes.

Reliant, NRG의 자회사로서 Smarter Home Bundle을 출시하여 자격이 되는 고객에게 Vivint Doorbell Camera Pro와 스마트 온도조절기를 무료로 제공하며 설치도 포함됩니다. 이 번들은 에너지 인사이트와 스마트 홈 기기 제어를 결합한 독점적인 Vivint 앱 경험을 포함합니다.

이 이니셔티브는 소비자 수요에 부응한 것으로, 조사 결과 약 70%의 사람들이 올인원 스마트 홈 관리 시스템을 원한다는 점을 보여줍니다. 번들에는 고전력 수요 기간 동안 온도조절기를 자동 조정하여 그리드 안정성을 지원하는 에너지 관리 프로그램인 Reliant Degrees of Difference 가입도 포함되어 있습니다.

이 프로그램은 텍사스에서 NRG의 주거용 가상 발전소(VPP) 역량에 기여하며, 2023년에 85GW에 달한 최고 전력 수요 증가 문제를 해결합니다. 이 이니셔티브는 에너지 소비 관리를 돕는 동시에 스마트 기기 통합을 통해 가정 보안 기능도 제공합니다.

Reliant, une société du groupe NRG, a lancé le Smarter Home Bundle, offrant aux clients éligibles une caméra de sonnette Vivint Doorbell Camera Pro et un thermostat intelligent gratuits, avec installation incluse. Le pack comprend une expérience exclusive via l'application Vivint, qui combine des informations sur l'énergie et le contrôle des appareils connectés de la maison.

Cette initiative répond à la demande des consommateurs, des études montrant que près de 70 % des personnes souhaitent un système de gestion domotique tout-en-un. Le pack inclut l'inscription au programme Reliant Degrees of Difference, un programme de gestion énergétique qui soutient la fiabilité du réseau en ajustant automatiquement les thermostats pendant les périodes de forte demande électrique.

Ce programme contribue aux capacités de centrale électrique virtuelle résidentielle (VPP) de NRG au Texas, répondant à la hausse de la demande de pointe, qui a atteint 85 GW en 2023. L'initiative vise à aider à gérer la consommation d'énergie tout en offrant des fonctionnalités de sécurité domestique grâce à l'intégration des appareils intelligents.

Reliant, ein Unternehmen von NRG, hat das Smarter Home Bundle eingeführt, das qualifizierten Kunden eine kostenlose Vivint Doorbell Camera Pro und ein Smart Thermostat mit kostenloser Installation bietet. Das Bundle beinhaltet ein exklusives Vivint-App-Erlebnis, das Energieeinblicke mit der Steuerung von Smart-Home-Geräten kombiniert.

Die Initiative reagiert auf die Verbrauchernachfrage, wobei Studien zeigen, dass fast 70 % der Menschen ein All-in-One-System zur Smart-Home-Verwaltung wünschen. Das Bundle beinhaltet die Anmeldung bei Reliant Degrees of Difference, einem Energiemanagementprogramm, das die Netzstabilität unterstützt, indem es Thermostate während Zeiten hoher Stromnachfrage automatisch anpasst.

Dieses Programm trägt zu NRGs Fähigkeiten im Bereich des virtuellen Kraftwerks (VPP) für Privathaushalte in Texas bei und begegnet dem steigenden Spitzenenergiebedarf, der 2023 85 GW erreichte. Die Initiative zielt darauf ab, den Energieverbrauch zu steuern und gleichzeitig durch die Integration der Smart-Geräte Sicherheitsfunktionen für das Zuhause bereitzustellen.

Positive
  • Free smart home devices (Doorbell Camera Pro and Smart Thermostat) with professional installation
  • Integration with established Degrees of Difference program strengthens residential virtual power plant capabilities
  • Potential for energy cost savings through smart thermostat management
Negative
  • Automatic thermostat adjustments of up to 4 degrees during high demand periods may affect comfort
  • to qualifying customers only

Insights

NRG's introduction of the Smarter Home Bundle through its Reliant subsidiary marks a strategic evolution in how utilities are approaching customer relationships and grid management simultaneously. By bundling free Vivint smart devices with electricity plans, NRG is wisely addressing two critical challenges: customer retention in a competitive Texas market and growing grid reliability concerns.

The bundle's inclusion in the Degrees of Difference demand response program is particularly noteworthy. This effectively expands NRG's residential virtual power plant (VPP) capabilities - a distributed network of smart thermostats that can collectively reduce demand during peak periods. With Texas hitting unprecedented 85 GW peaks in 2023, these demand-side resources represent a growing asset class for utilities facing infrastructure constraints.

The consumer research citing 70% demand for unified smart home systems and 72% motivated by energy savings demonstrates NRG has identified a genuine market need. This approach creates a sticky customer relationship extending beyond commodity electricity service while simultaneously developing grid-supporting infrastructure that could reduce wholesale power costs during critical periods.

By leveraging existing Vivint relationship (another NRG company), this represents efficient use of corporate resources rather than building new capabilities from scratch. The emphasis on professional installation addresses a key barrier to smart home adoption and ensures proper configuration for grid services participation.

—New Reliant offer makes energy management smarter and customers’ lives simpler—

HOUSTON--(BUSINESS WIRE)-- Recognizing the evolving needs of consumers, today Reliant introduced the Smarter Home Bundle, a new innovative offer that makes home energy management easier than ever. Qualifying current and new Reliant customers will receive a free Vivint Doorbell Camera Pro and award-winning Vivint Smart Thermostat paired with complimentary white-glove installation to ensure everything is perfectly set up from day one. Reliant customers enrolled in the Smarter Home Bundle will also have access to an exclusive Vivint app experience that provides personalized energy insights powered by Reliant alongside seamless control of Vivint smart home devices – all in one place.

“By bringing together innovative leaders like Reliant and Vivint, we are providing smarter, more efficient energy solutions for Texans,” said Mark Parsons, senior vice president, NRG Consumer. “The Reliant Smarter Home Bundle combines our electricity plans with advanced technology, empowering Texans to take control of their energy usage and simplify home management. We are excited for the coming months, as we continue to roll out additional features at no cost – all designed to help our customers manage their home’s comfort, security and energy usage all in one place.”

A Smarter Home

As NRG companies, Reliant and Vivint are joining together to give customers early access to a truly unified smart home. In addition to free essential smart devices for home security and energy, the seamless app experience enables customers to manage smart devices and energy insights in one place, simplifying home management and addressing common pain points. Recent NRG Consumer research found that nearly 70% of people want an “all-in-one’ unified smart home management system. The appeal of energy savings is a key driver with 72% citing lower bills as the main benefit after basic safety.

Designed with homeowners in mind, the free Doorbell Camera Pro with Smart Deter from Vivint intuitively detects deliveries and helps prevent theft and lurkers, while the free Smart Thermostat integrates directly with cooling and heating systems to help keep homes comfortable while conserving energy. With included professional installation from Vivint Pros, these new smart devices are set up to work seamlessly. Reliant customers will have peace of mind knowing that they are saving money and staying safe with all-in-one home management at their fingertips.

Enhancing Grid Reliability

Building upon parent company NRG’s commitment to enhance grid reliability and reduce household energy costs, the Smarter Home Bundle includes enrollment in Reliant Degrees of Difference, an established and widely adopted energy management program that helps reduce energy usage during periods of high electricity demand, ultimately supporting a reliable electric grid. During a Degrees of Difference event, customers’ thermostats will auto-adjust by no more than four degrees. It's important to note that customers are always in control and can change the temperature at any point, manually or in the Vivint app.

“With ongoing population growth across the state of Texas, we continue to look for ways to bolster grid reliability and contribute to a more sustainable future,” continued Parsons. “In addition to the free smart home products, the Smarter Home Bundle gives consumers agency over how their energy is used, allowing them to have a positive impact on the community at large, especially when energy demand is high. This innovative solution is further strengthening our residential virtual power plant, or VPP, capabilities in Texas – both now and in the future.”

Texas continues to experience rising peak energy demand due to population increase, load growth and extreme weather, reaching an unprecedented surge of 85 GW in 2023. Residential virtual power plants (VPPs) have the potential to provide large, reliable resources to help meet these peak demand needs. They work by coordinating numerous, small-scale distributed energy resources, such as HVAC systems controlled by smart thermostats, home batteries and electric vehicles, to balance supply and demand.

Visit reliant.com/smarterhomebundle to learn more and add Smarter Home Bundle to your Reliant electricity plan. For more information on Reliant and Vivint’s partnership, visit reliant.com/vivint.

About Reliant, an NRG Company

Reliant makes power personal - that's why homes and businesses trust Reliant not only as a provider of electricity, but also as a pillar of support in the communities we serve. From a best-in-class app to breakthrough innovations, Reliant is recognized nationally for outstanding customer service and as the leader in the evolving energy space with offerings that span from EV solutions to solar insights to smart home experiences. As part of NRG Energy, Inc., a Fortune 500 energy and home services company, our purpose is to power a brighter future together, one that is safe, smart and sustainable. For more information about Reliant, visit reliant.com and connect with Reliant on Facebook at facebook.com/reliantenergy and X or Instagram @reliantenergy. PUCT Certificate #10007.

About Vivint, an NRG Company

Vivint, an NRG company, is a leading smart home and security company in the United States, delivering an integrated smart home system with in-home consultation, white glove professional installation and support delivered by its Smart Home Pros, and award-winning 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves over two million customers throughout the United States. For more information, visit https://www.vivint.com.

Media Contacts:

Reliant: Megan Talley, Megan.Talley@reliant.com

Vivint: Press@vivint.com

Source: Reliant

FAQ

What devices are included in Reliant's new Smarter Home Bundle?

The bundle includes a free Vivint Doorbell Camera Pro and Smart Thermostat with complimentary professional installation.

How does the Reliant Degrees of Difference program work in the Smarter Home Bundle?

During high electricity demand periods, the program automatically adjusts thermostats by up to four degrees, though customers maintain control to modify temperatures manually.

What was Texas's peak energy demand in 2023 according to NRG?

Texas reached an unprecedented peak energy demand of 85 GW in 2023.

How many consumers want an all-in-one smart home management system according to NRG research?

Nearly 70% of people want an all-in-one unified smart home management system.

What percentage of consumers cite lower bills as the main benefit of smart home systems?

72% of consumers cite lower bills as the main benefit after basic safety.
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