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Sunnova Powers Over 54,500 Customers Through Ernesto

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Sunnova Energy International (NYSE: NOVA) demonstrated the resilience of its solar + storage systems during recent storms, particularly Tropical Storm Ernesto in Puerto Rico. The company powered over 54,500 customers from August 13 to 19, generating 8.05 GWh of energy while nearly half the island was without grid power. Approximately 98.5% of Sunnova's systems in Puerto Rico remained unaffected by Ernesto.

In total, Sunnova provided power to more than 63,000 customers across multiple regions during three recent Atlantic storms since early July. The company's rapid response and 25-year service guarantee through Sunnova Protect™ underscore its commitment to customer service and reliability. Sunnova currently serves over 400,000 customers across 51 U.S. states and territories.

Sunnova Energy International (NYSE: NOVA) ha dimostrato la resilienza dei suoi sistemi solari + storage durante le recenti tempeste, in particolare la tempesta tropicale Ernesto a Porto Rico. L'azienda ha fornito energia a oltre 54.500 clienti dal 13 al 19 agosto, generando 8,05 GWh di energia mentre quasi metà dell'isola era senza energia di rete. Circa 98,5% dei sistemi di Sunnova a Porto Rico sono rimasti immuni agli effetti di Ernesto.

In totale, Sunnova ha fornito energia a più di 63.000 clienti in diverse regioni durante tre recenti tempeste atlantiche dall'inizio di luglio. La rapida risposta dell'azienda e la garanzia di servizio di 25 anni tramite Sunnova Protect™ sottolineano il suo impegno per il servizio clienti e l'affidabilità. Sunnova attualmente serve oltre 400.000 clienti in 51 stati e territori degli Stati Uniti.

Sunnova Energy International (NYSE: NOVA) demostró la resiliencia de sus sistemas solares + almacenamiento durante las recientes tormentas, especialmente la tormenta tropical Ernesto en Puerto Rico. La empresa proporcionó energía a más de 54,500 clientes del 13 al 19 de agosto, generando 8.05 GWh de energía mientras casi la mitad de la isla estaba sin energía de red. Aproximadamente 98.5% de los sistemas de Sunnova en Puerto Rico permanecieron sin afectar por Ernesto.

En total, Sunnova proporcionó energía a más de 63,000 clientes en múltiples regiones durante tres recientes tormentas atlánticas desde principios de julio. La rápida respuesta de la compañía y la garantía de servicio de 25 años a través de Sunnova Protect™ subrayan su compromiso con el servicio al cliente y la confiabilidad. Sunnova actualmente atiende a más de 400,000 clientes en 51 estados y territorios de EE. UU.

썬노바 에너지 인터내셔널(NYSE: NOVA)는 최근 폭풍, 특히 푸에르토리코의 열대성 폭풍 에르네스토 동안 태양광 + 저장 시스템의 회복력을 입증했습니다. 회사는 8월 13일부터 19일까지 54,500명 이상의 고객에게 전력을 공급하며 8.05GWh의 에너지를 생성했으며, 섬의 거의 절반이 전력망 없이 지냈습니다. 썬노바의 푸에르토리코 시스템 중 약 98.5%는 에르네스토의 영향을 받지 않았습니다.

총합으로, 썬노바는 7월 초 이후 최근 3개의 대서양 폭풍으로 인해 여러 지역에서 63,000명 이상의 고객에게 전력을 공급했습니다. 회사의 신속한 대응과 Sunnova Protect™를 통한 25년 서비스 보증은 고객 서비스와 신뢰성에 대한 헌신을 강조합니다. 현재 썬노바는 51개 주 및 영토에서 400,000명 이상의 고객에게 서비스를 제공하고 있습니다.

Sunnova Energy International (NYSE: NOVA) a démontré la résilience de ses systèmes solaires + stockage lors des récentes tempêtes, en particulier la tempête tropicale Ernesto à Porto Rico. L'entreprise a alimenté plus de 54 500 clients du 13 au 19 août, générant 8,05 GWh d'énergie alors que près de la moitié de l'île était sans électricité. Environ 98,5% des systèmes de Sunnova à Porto Rico sont restés inchangés par Ernesto.

Au total, Sunnova a fourni de l'énergie à plus de 63 000 clients dans plusieurs régions lors de trois tempêtes atlantiques récentes depuis début juillet. La réponse rapide de l'entreprise et la garantie de service de 25 ans via Sunnova Protect™ soulignent son engagement envers le service client et la fiabilité. Sunnova dessert actuellement plus de 400 000 clients dans 51 États et territoires américains.

Sunnova Energy International (NYSE: NOVA) hat die Widerstandsfähigkeit seiner Solar- und Speichersysteme während der jüngsten Stürme, insbesondere des tropischen Sturms Ernesto in Puerto Rico, demonstriert. Das Unternehmen versorgte vom 13. bis 19. August über 54.500 Kunden mit Energie und erzeugte 8,05 GWh Energie, während fast die Hälfte der Insel ohne Netzstrom war. Etwa 98,5% der Systeme von Sunnova in Puerto Rico blieben von Ernesto unbeeinflusst.

Insgesamt stellte Sunnova während der letzten drei atlantischen Stürme seit Anfang Juli mehr als 63.000 Kunden in verschiedenen Regionen mit Energie versorgt. Die schnelle Reaktion des Unternehmens und die 25-jährige Servicegarantie durch Sunnova Protect™ unterstreichen sein Engagement für Kundenservice und Zuverlässigkeit. Sunnova bedient derzeit über 400.000 Kunden in 51 Bundesstaaten und Territorien der USA.

Positive
  • Powered over 54,500 customers in Puerto Rico during Tropical Storm Ernesto
  • Generated 8.05 GWh of energy during a 7-day period in Puerto Rico
  • 98.5% of Sunnova systems in Puerto Rico were unaffected by Ernesto
  • Provided power to more than 63,000 customers during three recent Atlantic storms
  • Rapid response and repair service for affected systems
  • Expanding customer base of over 400,000 across 51 U.S. states and territories
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Insights

Sunnova's performance during Tropical Storm Ernesto showcases the resilience and reliability of distributed energy resources. Powering over 54,500 customers in Puerto Rico for a week demonstrates the significant value proposition of solar + storage systems in areas prone to grid instability.

The company's ability to generate 8.05 GWh of energy during the storm period is impressive, highlighting the scalability of their solution. With 98.5% of systems remaining unaffected, Sunnova proves the durability of their technology in extreme weather conditions.

This event could potentially accelerate adoption of solar + storage systems in Puerto Rico and other regions with unreliable grids, positioning Sunnova for potential market share growth. The company's rapid response and service guarantee further strengthen its competitive advantage in the residential solar market.

Sunnova's performance during recent storms presents a compelling case for investor consideration. The company's ability to serve over 63,000 customers across multiple weather events demonstrates operational resilience and scalability. This could translate into increased customer acquisition and retention, potentially driving revenue growth.

The 25-year service guarantee through Sunnova Protect™ represents a long-term revenue stream and customer relationship, which could enhance the company's financial stability and predictability. However, investors should consider the potential costs associated with honoring this guarantee, especially in disaster-prone areas.

With a customer base of over 400,000 across 51 U.S. states and territories, Sunnova shows strong market penetration and diversification. This broad presence could help mitigate regional risks and provide multiple avenues for growth.

Sunnova SunSafe® solar + storage systems have energized more than 63,000 customers through storms in July and August

HOUSTON--(BUSINESS WIRE)-- Sunnova Energy International, Inc. ("Sunnova") (NYSE: NOVA), an industry-leading adaptive energy services company, announced today that it powered more than 54,500 customers in Puerto Rico during and after Tropical Storm Ernesto from August 13 to August 19 while the local utility grids buckled and were unable to deliver power to approximately half of the residents on the Island. During these seven days, Sunnova solar + storage customers generated a tremendous 8.05 GWh of energy.

(Photo: Business Wire)

(Photo: Business Wire)

“Keeping the lights on for over 54,500 Puerto Rican customers who lost grid power this month shows the tremendous value of our solar + storage systems,” said William J. (John) Berger, President and Chief Executive Officer at Sunnova. “Nearly half of the Island was without power after the most recent storm, and at such critical and vulnerable times like this, we had the capability to deliver when the local utilities could not. By powering all of these customers in Puerto Rico, we are demonstrating the true power of solar + storage to protect our customers and their communities, and to live life uninterrupted®. Our systems protect homeowners and provide peace of mind with clean, resilient power that comes backed by the best service in the industry.”

Approximately 98.5% of Sunnova SunSafe® systems in Puerto Rico were unscathed from Ernesto. For those systems that did see damage, Sunnova technician crews were on the ground and performing repairs just hours after the storm struck. Sunnova offers an industry-leading 25-year service guarantee to all residential solar customers through Sunnova Protect™, and the 1.5% of Puerto Rican customers who experienced interruption to their systems from Ernesto were no exception.

“Once more, the durability and dependability of Sunnova’s solar + storage systems were battle-tested by another major storm and proved to be an excellent source of reliable electricity,” said Paul Mathews, Executive Vice President and Chief Operating Officer at Sunnova. “It is unfortunate that so many of our customers have dealt with severe weather this summer, but it’s clear that going through storms with Sunnova service provides customers increased resiliency and reliable off-grid power. We are here for the long haul and as demonstrated with our rapid response, our customers can count on us when it matters most. I couldn’t be more proud of our Service teams and their response in Puerto Rico.”

In total, more than 63,000 Sunnova customers were able to maintain power after losing access to the electric grid during three recent Atlantic storms since early July. Sunnova powered more than 5,500 customers across a four-state region during and after Hurricane Debby from August 5 to August 12 while the local grids were unable to deliver power to residents. And in July, Hurricane Beryl dealt a crippling blow to the Houston metropolitan area grid, knocking out power to nearly three million customers. In the week during and after Beryl, Sunnova powered nearly 3,000 Houston-area customers and saw 96% of its systems undamaged by the hurricane.

Serving an extensive customer base of over 400,000 customers spread across 51 U.S. states and territories, Sunnova remains dedicated to advancing the energy landscape through its mission of powering energy independence™.

About Sunnova
Sunnova Energy International Inc. (NYSE: NOVA) is an industry-leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses. Through its adaptive energy platform, Sunnova provides a better energy service at a better price to deliver its mission of powering energy independence. For more information, visit http://www.sunnova.com.

Sunnova Media:

Ryan Bechtold

Ryan.Bechtold@sunnova.com



Sunnova Investors & Analysts:

Rodney McMahan

281-971-3323

Rodney.McMahan@sunnova.com

Source: Sunnova Energy International Inc.

FAQ

How many customers did Sunnova power during Tropical Storm Ernesto in Puerto Rico?

Sunnova powered more than 54,500 customers in Puerto Rico during and after Tropical Storm Ernesto from August 13 to August 19, 2024.

What percentage of Sunnova's systems in Puerto Rico were unaffected by Tropical Storm Ernesto?

Approximately 98.5% of Sunnova SunSafe® systems in Puerto Rico were unscathed from Tropical Storm Ernesto.

How much energy did Sunnova's customers generate during Tropical Storm Ernesto in Puerto Rico?

During the seven days of Tropical Storm Ernesto, Sunnova solar + storage customers in Puerto Rico generated 8.05 GWh of energy.

How many customers does Sunnova (NOVA) serve across the United States and its territories?

Sunnova serves an extensive customer base of over 400,000 customers spread across 51 U.S. states and territories.

Sunnova Energy International Inc.

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