Sunnova Names Paul Mathews as President and Chief Executive Officer
Sunnova Energy International (NYSE: NOVA) has appointed Paul Mathews as President and Chief Executive Officer, effective immediately, replacing founder William J. (John) Berger. Mathews, previously Chief Operating Officer, will focus on disciplined growth, stronger cash generation, and cost efficiency.
The leadership change aligns with recently announced strategic initiatives, including a $70 million cost reduction program and the closing of a $185 million loan facility arranged by JPMorgan. Under Mathews' prior leadership as COO, the company achieved significant operational improvements, including a 44% reduction in service backlog, 68% decrease in average age of closed service work, and 61% year-over-year reduction in escalated customer complaints.
Mathews brings nearly two decades of leadership experience from UPS, where he led strategic planning and operational efficiency initiatives. The company currently serves nearly 450,000 customers and manages approximately three gigawatts of power generation.
Sunnova Energy International (NYSE: NOVA) ha nominato Paul Mathews come Presidente e Amministratore Delegato, con effetto immediato, sostituendo il fondatore William J. (John) Berger. Mathews, precedentemente Direttore Operativo, si concentrerà su una crescita disciplinata, una generazione di cassa più forte e l'efficienza dei costi.
Il cambiamento nella leadership è in linea con le recenti iniziative strategiche annunciate, tra cui un programma di riduzione dei costi di 70 milioni di dollari e la chiusura di un prestito di 185 milioni di dollari organizzato da JPMorgan. Sotto la precedente leadership di Mathews come COO, l'azienda ha raggiunto significativi miglioramenti operativi, tra cui una riduzione del 44% del backlog dei servizi, una decremento del 68% nell'età media dei lavori di servizio chiusi e una riduzione del 61% anno su anno delle lamentele dei clienti escalate.
Mathews porta con sé quasi due decenni di esperienza nella leadership da UPS, dove ha guidato la pianificazione strategica e le iniziative di efficienza operativa. L'azienda attualmente serve quasi 450.000 clienti e gestisce circa tre gigawatt di generazione di energia.
Sunnova Energy International (NYSE: NOVA) ha nombrado a Paul Mathews como Presidente y Director Ejecutivo, con efecto inmediato, reemplazando al fundador William J. (John) Berger. Mathews, anteriormente Director de Operaciones, se enfocará en un crecimiento disciplinado, una generación de efectivo más sólida y la eficiencia de costos.
El cambio de liderazgo se alinea con las iniciativas estratégicas recientemente anunciadas, que incluyen un programa de reducción de costos de 70 millones de dólares y el cierre de una facilidad de préstamo de 185 millones de dólares organizada por JPMorgan. Bajo el liderazgo previo de Mathews como COO, la empresa logró mejoras operativas significativas, incluyendo una reducción del 44% en el backlog de servicios, una disminución del 68% en la edad promedio de los trabajos de servicio cerrados y una reducción del 61% en quejas de clientes escaladas año tras año.
Mathews aporta casi dos décadas de experiencia en liderazgo de UPS, donde dirigió la planificación estratégica y las iniciativas de eficiencia operativa. La empresa actualmente atiende a casi 450,000 clientes y gestiona aproximadamente tres gigavatios de generación de energía.
선노바 에너지 인터내셔널 (NYSE: NOVA)는 폴 매튜스를 사장 겸 CEO로 즉시 임명하며, 창립자인 윌리엄 J. (존) 버거를 대체합니다. 매튜스는 이전에 COO로서, 규율 있는 성장, 강력한 현금 창출 및 비용 효율성에 집중할 것입니다.
리더십 변화는 최근 발표된 전략적 이니셔티브와 일치하며, 7000만 달러 비용 절감 프로그램과 JPMorgan이 주선한 1억 8500만 달러 대출 시설의 종료를 포함합니다. COO로서 매튜스의 이전 리더십 아래, 회사는 서비스 적체 44% 감소, 완료된 서비스 작업의 평균 연령 68% 감소, 고객 불만 증가율 61% 감소 등 상당한 운영 개선을 달성했습니다.
매튜스는 UPS에서 전략적 계획 및 운영 효율성 이니셔티브를 이끌며 거의 20년의 리더십 경험을 가지고 있습니다. 현재 회사는 거의 45만 고객에게 서비스를 제공하며, 약 3기가와트의 전력 생산을 관리하고 있습니다.
Sunnova Energy International (NYSE: NOVA) a nommé Paul Mathews au poste de Président et Directeur Général, avec effet immédiat, remplaçant le fondateur William J. (John) Berger. Mathews, précédemment Directeur des opérations, se concentrera sur une croissance disciplinée, une génération de liquidités plus forte et l'efficacité des coûts.
Ce changement de leadership s'aligne avec les initiatives stratégiques récemment annoncées, y compris un programme de réduction des coûts de 70 millions de dollars et la fermeture d'une facilité de prêt de 185 millions de dollars organisée par JPMorgan. Sous la direction précédente de Mathews en tant que COO, l'entreprise a réalisé des améliorations opérationnelles significatives, notamment une réduction de 44% du backlog de services, une diminution de 68% de l'âge moyen des travaux de service clôturés et une réduction de 61% des plaintes clients escaladées d'une année sur l'autre.
Mathews apporte près de deux décennies d'expérience en leadership d'UPS, où il a dirigé la planification stratégique et les initiatives d'efficacité opérationnelle. L'entreprise sert actuellement près de 450 000 clients et gère environ trois gigawatts de production d'énergie.
Sunnova Energy International (NYSE: NOVA) hat Paul Mathews mit sofortiger Wirkung zum Präsidenten und CEO ernannt und ersetzt damit den Gründer William J. (John) Berger. Mathews, zuvor Chief Operating Officer, wird sich auf diszipliniertes Wachstum, stärkere Cash-Generierung und Kosteneffizienz konzentrieren.
Der Führungswechsel steht im Einklang mit den kürzlich angekündigten strategischen Initiativen, darunter ein Kostensenkungsprogramm in Höhe von 70 Millionen Dollar und die Schließung einer 185 Millionen Dollar Kreditfazilität, die von JPMorgan arrangiert wurde. Unter Mathews' vorheriger Leitung als COO erzielte das Unternehmen erhebliche betriebliche Verbesserungen, darunter eine Reduzierung des Service-Backlogs um 44%, eine 68%ige Verringerung des Durchschnittsalters abgeschlossener Servicearbeiten und eine 61%ige Reduzierung der eskalierten Kundenbeschwerden im Jahresvergleich.
Mathews bringt fast zwei Jahrzehnte Führungserfahrung von UPS mit, wo er strategische Planung und Initiativen zur Betriebseffizienz leitete. Das Unternehmen bedient derzeit fast 450.000 Kunden und verwaltet etwa drei Gigawatt an Energieerzeugung.
- Secured $185 million loan facility to enhance liquidity
- Implemented $70 million cost reduction initiative
- Achieved 44% reduction in service backlog
- 68% decrease in service work completion time
- 61% reduction in customer complaints
- CEO transition indicates need for strategic repositioning
- Company faces near-term challenges requiring attention to debt maturities
- Strategic shift suggests previous growth strategy was unsustainable
Insights
Sunnova's executive transition represents a pivotal shift in strategy at a critical juncture for the company. The appointment of Paul Mathews as CEO signals a fundamental repositioning toward financial discipline, which is reinforced by three key initiatives: a
This leadership change comes amid clear financial pressures, as evidenced by the company's emphasis on addressing upcoming debt maturities. The strategic pivot from growth-at-all-costs to cash generation suggests previous strategies were not delivering sustainable financial outcomes. This aligns with broader industry challenges in the residential solar sector where customer acquisition costs and operational inefficiencies have squeezed margins.
Mathews' background at UPS, where he specialized in operational efficiencies and expense reduction, indicates Sunnova is prioritizing financial fundamentals over expansion. His track record at Sunnova since January 2023 has already yielded measurable operational improvements, including a
While founder transitions often create uncertainty, the immediate market impact should be assessed against Sunnova's current market cap of approximately
Company Accelerates Repositioning to Drive Profitable Growth and Improve Cash Generation
William J. (John) Berger Steps Down

Sunnova CEO Paul Mathews (Photo: Business Wire)
Mr. Mathews will focus on disciplined growth, stronger cash generation, cost efficiency, and enhancing the customer experience. These priorities align with the Company’s recently announced actions, including a
“Paul is an experienced operator, a disciplined cost manager, and a proven leader with a deep understanding of the customer experience,” said Sunnova Director Anne Slaughter Andrew. “At a time when the Company is executing a strategic repositioning for positive cash generation, we’ve asked Paul to be a change agent and deliver on the core needs of the business while creating value for our stakeholders. He brings an operational rigor and strategic mindset necessary to lead the Company for long-term success. We are confident he will succeed.”
"I am honored to step into this role and excited by the opportunities ahead of us,” said Mr. Mathews. “I have witnessed firsthand the dedication of our colleagues, loyalty of our dealers and partners, and trust of our customers. While we recognize the near-term challenges we face, I am committed to pursuing stability, driving a hard pivot to profitable growth, and strengthening the Company’s foundation for the future. I want to thank John for his vision, for building the Sunnova platform, and for establishing such a strong team. I am deeply grateful for the confidence he and the Board have placed in me to lead Sunnova into our next chapter."
Since joining Sunnova in January 2023, Mr. Mathews has driven major improvements in the Company’s operations and service capabilities, strengthening the foundation of the business, reducing costs, streamlining efficiencies and enhancing its ability to serve customers. Under his leadership, Sunnova has significantly improved its customer service capabilities, resulting in a
Prior to Sunnova, Mr. Mathews spent nearly two decades serving in a variety of leadership roles of increasing responsibility at UPS, including President of
Mr. Mathews joins the Sunnova Board of Directors, and C. Park Shaper has been named as Chair of the Board.
William J. (John) Berger Succession
Mr. Mathews takes over from Sunnova’s founder and former President, CEO, and Chairman William J. (John) Berger. Mr. Berger founded the Company more than 12 years ago and built it into one of the leading residential solar and storage companies in
Mr. Berger has been an innovative pioneer in the solar and energy markets. He led the Company from its inception, through a successful initial public offering and to present where Sunnova serves nearly 450,000 customers and manages approximately three gigawatts of power generation. Berger created many “firsts” in the industry, including making service a core element and the industry’s first 25-year guarantee; creating Sunnova’s Global Command Center; launching its Adaptive Technology Center; and building strategic partnerships with Home Depot and Lennar Home Builders.
“John’s accomplishments cannot be understated. His personal and professional contributions to the industry, the greater
"Paul is the right leader to guide Sunnova into the future," Berger said. "He has proven himself as a trusted and capable leader, building a strong culture and driving significant improvements in our service and operations. His immediate impact upon joining the Company earned him a promotion to COO last year, and I believe now is the right time to pass the reins to Paul. I have full confidence in his ability to succeed."
“It has been an incredible journey, and I want to extend my heartfelt thanks to the Sunnova team and all who have embraced our vision of Powering Energy Independence. This mission is the foundation of Sunnova, and I know it will remain its guiding force," Berger added. "And to our customers and dealers, thank you for putting your trust in us. I will always take pride in what we’ve built together, and I remain a loyal and satisfied Sunnova customer."
About Sunnova
Sunnova Energy International Inc. (NYSE: NOVA) is an industry-leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses. Through its adaptive energy platform, Sunnova provides a better energy service at a better price to deliver its mission of powering energy independenceTM. For more information, visit http://www.sunnova.com.
Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements generally relate to future events or Sunnova’s future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as "may," "will," "should," "expects," "plans," "anticipates," "going to," "could," "intends," "target," "projects," "contemplates," "believes," "estimates," "predicts," "potential" or "continue" or the negative of these words or other similar terms or expressions that concern Sunnova’s expectations, strategy, priorities, plans or intentions. Forward-looking statements in this release include, but are not limited to, statements regarding our level of growth, customer value propositions, future financing and ability to raise capital therefrom, and our plans to address upcoming debt maturities. Sunnova’s expectations and beliefs regarding these matters may not materialize, and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected, including the substantial doubt about our ability to continue as a going concern and risks regarding our ability to forecast our business due to fluctuations in the solar and home-building markets, availability of capital, supply chain uncertainties, results of operations and financial position, our competition, changes in regulations applicable to our business, and our ability to attract and retain dealers and customers and manage our dealer and strategic partner relationships. The forward-looking statements contained in this release are also subject to other risks and uncertainties, including those more fully described in Sunnova’s filings with the Securities and Exchange Commission, including Sunnova’s annual report on Form 10-K for the year ended December 31, 2024, and subsequent quarterly reports on Form 10-Q. The forward-looking statements in this release are based on information available to Sunnova as of the date hereof, and Sunnova disclaims any obligation to update any forward-looking statements, except as required by law.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250310492535/en/
Sunnova media contact:
Russell Wilkerson
203-581-2114
Russell.wilkerson@sunnova.com
Sunnova investor contact:
Rodney McMahan
877-770-5211
IR@sunnova.com
Source: Sunnova Energy International Inc.