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Nielsen's Annual Marketing Report Uncovers Only 26% of Global Marketers Are Confident in Their Audience Data

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Nielsen's 2022 Annual Marketing Report reveals that marketers prioritize brand awareness, measurement integration, personalized strategies, and purpose-driven initiatives. Conducted with nearly 2,000 global marketers, the survey highlights the dominance of digital spending, with 64% citing social media as the most effective paid channel. Despite recognizing the importance of data, only 26% are fully confident in their audience insights. The report emphasizes the need for holistic measurement and increasing reliance on first-party data as marketers navigate a fragmented digital landscape.

Positive
  • 64% of marketers find social media the most effective paid channel, with a 53% increase in spending.
  • 51% of marketers plan to boost spending on over-the-top/CTV platforms.
  • Marketers are increasingly focusing on purpose-driven initiatives, with 52% of U.S. consumers preferring brands that support causes.
Negative
  • Only 26% of marketers are fully confident in their audience data.
  • Confidence in measuring ROI across channels is below 50% for non-online/mobile video options.

Global survey among marketers finds that brands' top priorities for 2022 are increasing brand awareness, breaking down measurement siloes, developing personalized strategies, and becoming more purpose-driven

NEW YORK, April 12, 2022 /PRNewswire/ -- Nielsen (NYSE: NLSN) released its 2022 Annual Marketing Report, which found marketers are prioritizing digital first, but have struggled over the past two years to keep up with consumers' changing media habits. Titled "Era of Alignment," the first global report of its kind, illustrates how marketers need confidence in their data to focus equally on brand building and customer acquisition, doing so through both upper-funnel and lower-funnel planning and execution.

The report, which surveyed nearly 2,000 global marketers between December 2021 and January 2022, revealed a digital dominance in how dollars are being spent and exposed marketers' lack of confidence in the data behind those decisions. With continued digital fragmentation, marketers report data accuracy, measurement, and ROI as paramount concerns. While 69% of marketers believe first-party data is essential for their strategies and campaigns, and 72% of marketers believe they have access to quality data, only 26% of global marketers are fully confident in their audience data.

The Era of Alignment found marketers around the world are experiencing similar areas of success and challenges, as shown by:

  • Brand awareness is marketers' top objective. To reach this goal, brands need to leverage an array of channels to reach the widest audience. Nearly two-thirds (64%) of respondents stated that social media is the most effective paid channel with TikTok and Instagram dominating spend. Social media spend increased by 53% across global marketers, significantly more than the aggregate increase of TV and radio spend. Customer acquisition is their second objective, showing that marketers must focus efforts on the entire customer journey.
  • Increased media fragmentation amplifies the need for holistic measurement. Marketers' confidence in measuring ROI of the full-funnel is only 54%. Remove online and mobile video and confidence in measuring ROI across all other channels is under 50% globally, and while nearly half of marketers plan to increase their spending on podcasts, their confidence in measuring the ROI of that investment is 44%.
  • It's vital for marketers to use data to champion personalized marketing strategies. The increasing proliferation of channels produces an abundance of unique data sets. However, 36% of marketers still claim that data access, identity resolution, and deriving actionable insights from data is either extremely or very difficult. With the rise of connected TV (CTV) this presents new challenges to traditional targeting solutions. CTV is a growing focus for global marketers, with 51% planning to increase their over-the-top/CTV spending in the coming year. In 2021, Americans streamed almost 15 million years' worth of content across subscription- and ad-supported platforms.
  • By placing a greater emphasis on purpose-driven initiatives, marketers can better connect with consumers. Nielsen research shows over half of U.S. consumers (52%) purchase from brands that support causes they care about; similarly, more than 36% expect the brands they buy to support social causes. While global marketers say their brands are emphasizing purpose, Nielsen data shows that 55% of consumers aren't convinced that brands are fostering true progress.

"Our work at Nielsen is to provide the most complete view of consumer behavior across industries, and our longtime experience in measurement and comprehensive view of the media universe gives brands a 360-degree view that can't be found anywhere else," said Jamie Moldafsky, Chief Marketing and Communications Officer, Nielsen. "This research reaffirms that marketers want to put money into channels to deliver immediate ROI, but this must be balanced with overall brand lift. As media engagement shifts, agility and data are critical to optimize the entire marketing funnel. With the upcoming depreciation of third-party cookies, it's understandable to see marketers prioritizing personalization and aligning their brand with causes their customers care about. Through our solutions – and this report – we're continuing to help brands and marketers get actionable insights to make more informed, and quicker decisions."

This is the fifth Annual Marketing Report produced by Nielsen. The report is based on survey responses from marketers who manage marketing budgets $1 million or more; who work across a variety of industries (auto, financial services, FMCG, technology, health care, pharmaceuticals, travel, tourism, and retail); and whose focus pertains to media, technology, and measurement strategies. Download the report at: https://content.nielsen.com/2022/report/annualmarketing/pr

ABOUT NIELSEN

Nielsen shapes the world's media and content as a global leader in audience measurement, data and analytics. Through our understanding of people and their behaviors across all channels and platforms, we empower our clients with independent and actionable intelligence so they can connect and engage with their audiences—now and into the future.

An S&P 500 company, Nielsen (NYSE: NLSN) operates around the world in more than 55 countries.  Learn more at www.nielsen.com or www.nielsen.com/investors and connect with us on social media.

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SOURCE Nielsen

FAQ

What are the key findings of Nielsen's 2022 Annual Marketing Report?

The report highlights brand awareness, measurement integration, and personalized strategies as top priorities for marketers.

How many marketers participated in Nielsen's 2022 report?

Nearly 2,000 global marketers participated in the survey from December 2021 to January 2022.

What percentage of marketers are confident in their audience data according to Nielsen's report?

Only 26% of marketers are fully confident in their audience data.

What is the primary focus of marketers according to the 2022 report?

The primary focus includes brand awareness and customer acquisition.

How is social media spending trending among marketers according to the report?

Social media spending increased by 53%, with 64% of marketers considering it the most effective paid channel.

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