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NIO Inc. Promptly Responds to Data Leakage

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NIO Inc. has confirmed a data breach involving user and vehicle sales information sold online by third parties, affecting data prior to August 2021. The company has issued a public statement, launched a dedicated hotline, and is working with authorities to investigate the incident. NIO has taken responsibility for potential user losses related to this breach and reaffirms its commitment to data security. The company’s proactive approach aims to mitigate the incident's impact and restore user confidence in its data protection efforts.

Positive
  • NIO is providing a dedicated hotline and email support to assist users affected by the data breach.
  • The company is actively cooperating with governmental authorities to investigate the incident.
Negative
  • The data breach raises concerns about user data security and trust in NIO's data management.
  • Potential financial liabilities may arise from user losses due to the data leakage.

SHANGHAI, China, Dec. 20, 2022 (GLOBE NEWSWIRE) -- NIO Inc. (NYSE: NIO; HKEX: 9866; SGX: NIO) (“NIO” or the “Company”), a pioneer and a leading company in the premium smart electric vehicle market, today issued this press release in response to a recent incident related to NIO’s data security.

On December 20, 2022, the Company was made aware that certain information of users and vehicle sales in China before August 2021 were sold on the internet by third parties for illegal purposes.

NIO has issued a public statement in China related to the incident, including providing a dedicated hotline and an email address to respond to users’ queries regarding the data leakage. The Company has also undertaken the responsibilities for the loss that the users may incur in connection with the data leakage.

NIO deeply regrets this incident happened, and is doing everything possible to support its users. NIO continues to work with governmental authorities to investigate the incident and implement necessary measures to contain potential damages. NIO reaffirms its commitment to protecting data security and privacy of its users.

About NIO Inc.

NIO Inc. is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a joyful lifestyle. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users. NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS. NIO’s product portfolio consists of the ES8, a six- or seven-seater flagship premium smart electric SUV, the ES7 (or the EL7), a mid-large five-seater premium smart electric SUV, the ES6, a five-seater high-performance premium smart electric SUV, the EC6, a five-seater premium smart electric coupe SUV, the ET7, a flagship premium smart electric sedan, and the ET5, a mid-size premium smart electric sedan.

Safe Harbor Statement

This press release contains statements that may constitute “forward-looking” statements pursuant to the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “aims,” “future,” “intends,” “plans,” “believes,” “estimates,” “likely to” and similar statements. NIO may also make written or oral forward-looking statements in its periodic reports to the U.S. Securities and Exchange Commission, in its annual report to shareholders, in announcements, circulars or other publications made on the websites of each of The Stock Exchange of Hong Kong Limited (the “SEHK”) and the Singapore Exchange Securities Trading Limited (the “SGX-ST”), in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about NIO’s beliefs, plans and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: NIO’s strategies; NIO’s future business development, financial condition and results of operations; NIO’s ability to develop and manufacture a car of sufficient quality and appeal to customers on schedule and on a large scale; its ability to ensure and expand manufacturing capacities including establishing and maintaining partnerships with third parties; its ability to provide convenient and comprehensive power solutions to its customers; the viability, growth potential and prospects of the newly introduced BaaS and ADaaS; its ability to improve the technologies or develop alternative technologies in meeting evolving market demand and industry development; NIO’s ability to satisfy the mandated safety standards relating to motor vehicles; its ability to secure supply of raw materials or other components used in its vehicles; its ability to secure sufficient reservations and sales of the ES8, ES7 (or the EL7), ES6, EC6, ET7 and ET5; its ability to control costs associated with its operations; its ability to build the NIO brand; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in NIO’s filings with the U.S. Securities and Exchange Commission and the announcements and filings on the websites of each of the SEHK and SGX-ST. All information provided in this press release is as of the date of this press release, and NIO does not undertake any obligation to update any forward-looking statement, except as required under applicable law.

For more information, please visit: http://ir.nio.com

Investor Relations
ir@nio.com

Media Relations
global.press@nio.com


FAQ

What happened in NIO's recent data breach incident?

On December 20, 2022, NIO reported a data breach where user and vehicle sales information was sold illegally online.

How is NIO responding to the data security incident?

NIO has set up a dedicated hotline, issued a public statement, and is cooperating with authorities to address the data breach.

What information was compromised in the NIO data breach?

The compromised information includes user data and vehicle sales data from China prior to August 2021.

What commitments has NIO made regarding data security?

NIO has committed to investigating the incident thoroughly and reinforcing its data security measures to protect user information.

What are the potential impacts of NIO's data breach on investors?

Investors may be concerned about the financial liabilities and reputational damage stemming from the data breach.

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