Nice Ltd Stock Price, News & Analysis

NiCE (NASDAQ: NICE) reported third-quarter 2025 results and raised full-year guidance on November 13, 2025. Total revenue was $732.0 million, up 6% year over year, and cloud revenue was $562.9 million, up 13% year over year. GAAP operating income rose 14% to $160.8 million and net income rose 20% to $144.9 million. GAAP diluted EPS was $2.29, up 23%.

AI ARR accelerated 49% YoY (43% excluding Cognigy). The company completed the acquisition of Cognigy and said AI features were included in every new seven‑figure CX deal. NiCE raised full-year 2025 non-GAAP revenue guidance to $2,932M–$2,946M and non-GAAP EPS guidance to $12.18–$12.32.

NiCE (Nasdaq: NICE) will webcast its Capital Markets Day on Monday, November 17, 2025 at 9:00 a.m. ET, live from New York City.

The webcast will be available on the company investor relations site at www.nice.com/company/investors/upcoming-event, and a replay will be posted after the event.

Presentations will cover the company’s long-term strategy, the CX Innovation Roadmap with Cognigy, and a financial overview and mid-term outlook.

NiCE (Nasdaq: NICE) will release its third quarter 2025 results on Thursday, November 13, 2025 before the NASDAQ open. Management will host a results conference call the same day.

Call times: 8:30 AM ET / 1:30 PM UK / 3:30 PM Israel. The event will be webcast live on the company investor site and requires registration via the upcoming events page: https://www.nice.com/company/investors/upcoming-event.

Tata Communications and NiCE (NICE) announced a strategic partnership on November 3, 2025 to integrate Tata Communications Kaleyra's Customer Interaction Suite with NiCE CXone Mpower to deliver AI-powered, automated, and personalised contact centre experiences.

The joint solution leverages Tata Communications' global voice, network and managed services across more than 190 countries and territories, plus Kaleyra TX Hub's modular orchestration, drag-and-drop deployment, personalised agent views, and built-in sentiment analysis to simplify migration and unify enterprise CX stacks.

NiCE Cognigy (Nasdaq: NICE) launched AI Ops Center on October 16, 2025, an operational command center for enterprise AI Agents designed to ensure reliability, security, and continuity at scale.

The platform provides a unified dashboard for CX, operations, and technical teams to monitor AI performance in real time, detect bottlenecks, receive instant error notifications, perform root-cause investigations, and reduce Mean Time to Recovery (MTTR), ticket volumes, and support workloads. NiCE positions AI Ops Center as the control layer for complex CX stacks that depend on APIs, LLMs, and third-party services. A live webinar demonstrating AI Ops Center is scheduled for October 30, 2025.

NiCE (Nasdaq: NICE) highlighted customer results showing CX AI driving faster, more personalized service across industries on October 6, 2025. Key customer achievements include PayPal scaling AI-driven scoring across 6,000 employees and improving sentiment within 10 weeks; Fairstone achieving a 65% digital response rate and converting 90% of respondents into appointments in 4 months; FedPoint handling 500,000 calls in 20 days while cutting average speed of answer from 35 to 15 seconds and raising call quality by 13 percentage points; and Great Southern Bank cutting attrition by 44%.

NiCE says these deployments reduced wait times, lowered costs, and improved employee and customer experiences.

NICE (Nasdaq: NICE) has appointed Jeff Comstock as President of CX Product & Technology, effective October 1, 2025. Comstock joins NICE after a 25-year career at Microsoft, where he most recently served as Corporate Vice President leading the Customer Experience applications business.

During his tenure at Microsoft, Comstock led the Dynamics 365 Customer Experience business to achieve double-digit year-over-year revenue growth in the most recent quarter. He brings extensive experience in enterprise SaaS applications, AI development, and product leadership, having managed global teams and launched multiple successful products.

Reporting directly to CEO Scott Russell, Comstock will join NICE's Executive Leadership Team, bringing his expertise in AI and customer experience platforms to accelerate the company's innovation strategy.

NiCE (NASDAQ:NICE) has announced its upcoming Capital Markets Day, scheduled for November 17, 2025, at Convene 75 Rockefeller Plaza in New York City. The in-person event will feature presentations from the executive management team focusing on three key areas: the company's long-term strategy and future of the CX market, CX Innovation Roadmap with Cognigy, and a financial overview including mid-term outlook.

Interested parties can contact NiCE's Investor Relations team at ir@nice.com for attendance information and inquiries.

NiCE (Nasdaq: NICE) has announced a brand ambassador partnership with PGA TOUR star JJ Spaun, the 2025 U.S. Open Champion who currently ranks 7th in the Official World Golf Ranking. The multi-year partnership will feature Spaun wearing the NiCE logo during competitions and serving as the company's brand ambassador.

The collaboration emphasizes shared values of consistency, innovation, and breakthrough performance. In 2025, NiCE has made significant strides in AI-powered customer experience, including the acquisition of Cognigy and the enhancement of its CXone Mpower platform. Similarly, Spaun has achieved remarkable success in 2025, securing his first major win at the U.S. Open and qualifying for the Ryder Cup.