National Grid and National Grid Foundation Add $1.4 Million to Heating Assistance Funds
National Grid and its Foundation announced a joint $1.4 million contribution to support low-income and emergency heating programs following the interruption of regular Home Energy Assistance Program (HEAP) in New York State. The funds will enhance grants from $200 to $500 for eligible customers through the Care & Share Energy Fund and Neighborhood Heating Fund.
This initiative comes during a significantly colder winter, with December 2024 being 24% colder than the previous year in Upstate New York and 32% colder in NYC and Long Island. The programs will provide assistance to active National Grid customers who have exhausted their HEAP allocations. Eligible customers must have an active account and meet HEAP income guidelines.
The company is also promoting various bill management programs including the Energy Affordability Program (EAP), Budget Billing Plan, and Deferred Payment Agreements to help customers manage energy costs during cold weather.
National Grid e la sua Fondazione hanno annunciato un contributo congiunto di 1,4 milioni di dollari per supportare i programmi di riscaldamento per famiglie a basso reddito e in situazioni di emergenza, a seguito dell'interruzione del programma regolare di Assistenza Energetica per la Casa (HEAP) nello Stato di New York. I fondi aumenteranno le sovvenzioni da 200 a 500 dollari per i clienti idonei tramite il Care & Share Energy Fund e il Neighborhood Heating Fund.
Questa iniziativa arriva durante un inverno significativamente più freddo, con dicembre 2024 che risulta essere il 24% più freddo rispetto all'anno precedente nel nord dello Stato di New York e il 32% più freddo a New York City e Long Island. I programmi forniranno assistenza ai clienti attivi di National Grid che hanno esaurito le loro allocazioni HEAP. I clienti idonei devono avere un conto attivo e soddisfare i requisiti di reddito HEAP.
L'azienda sta anche promuovendo vari programmi di gestione delle bollette, inclusi il Programma di Accessibilità Energetica (EAP), il Piano di Fatturazione Budgetaria e gli Accordi di Pagamento Differito per aiutare i clienti a gestire i costi energetici durante il freddo.
National Grid y su Fundación anunciaron una contribución conjunta de 1.4 millones de dólares para apoyar programas de calefacción para personas de bajos ingresos y en situaciones de emergencia, tras la interrupción del Programa de Asistencia Energética para el Hogar (HEAP) en el Estado de Nueva York. Los fondos aumentarán las subvenciones de 200 a 500 dólares para los clientes elegibles a través del Care & Share Energy Fund y el Neighborhood Heating Fund.
Esta iniciativa llega durante un invierno significativamente más frío, con diciembre de 2024 siendo un 24% más frío que el año anterior en el norte del Estado de Nueva York y un 32% más frío en la ciudad de Nueva York y Long Island. Los programas proporcionarán asistencia a los clientes activos de National Grid que han agotado sus asignaciones de HEAP. Los clientes elegibles deben tener una cuenta activa y cumplir con las pautas de ingresos de HEAP.
La empresa también está promoviendo varios programas de gestión de facturas, incluidos el Programa de Asequibilidad Energética (EAP), el Plan de Facturación Presupuestaria y los Acuerdos de Pago Diferido para ayudar a los clientes a gestionar los costos de energía durante el clima frío.
내셔널 그리드와 그 재단은 뉴욕주에서 정기 주택 에너지 지원 프로그램(HEAP)이 중단된 이후 저소득층 및 긴급 난방 프로그램을 지원하기 위해 140만 달러의 공동 기여를 발표했습니다. 이 자금은 Care & Share Energy Fund와 Neighborhood Heating Fund를 통해 적격 고객을 위한 보조금을 200달러에서 500달러로 늘릴 것입니다.
이번 이니셔티브는 2024년 12월이 뉴욕주 북부에서 지난해보다 24% 더 추운 상황과 뉴욕시 및 롱아일랜드에서 32% 더 추운 상황에서 진행되고 있습니다. 이 프로그램은 HEAP 할당을 소진한 내셔널 그리드의 활성 고객에게 도움을 제공합니다. 적격 고객은 활성 계정을 보유하고 HEAP 소득 기준을 충족해야 합니다.
회사는 또한 고객이 추운 날씨 동안 에너지 비용을 관리할 수 있도록 에너지 접근성 프로그램(EAP), 예산 청구 계획 및 연기된 지불 계약을 포함한 다양한 청구 관리 프로그램을 홍보하고 있습니다.
National Grid et sa Fondation ont annoncé une contribution conjointe de 1,4 million de dollars pour soutenir les programmes de chauffage d'urgence et pour les ménages à faible revenu, suite à l'interruption du programme régulier d'assistance énergétique à domicile (HEAP) dans l'État de New York. Les fonds permettront d'augmenter les subventions de 200 à 500 dollars pour les clients éligibles via le Care & Share Energy Fund et le Neighborhood Heating Fund.
Cette initiative intervient lors d'un hiver significativement plus froid, avec décembre 2024 étant 24% plus froid que l'année précédente dans le nord de l'État de New York et 32% plus froid à New York et Long Island. Les programmes fourniront une assistance aux clients actifs de National Grid qui ont épuisé leurs allocations HEAP. Les clients éligibles doivent avoir un compte actif et répondre aux critères de revenus du HEAP.
L'entreprise promeut également divers programmes de gestion des factures, y compris le Programme d'Accessibilité Énergétique (EAP), le Plan de Facturation Budgétaire et les Accords de Paiement Différé pour aider les clients à gérer les coûts énergétiques pendant les périodes de froid.
National Grid und seine Stiftung haben einen gemeinsamen Beitrag von 1,4 Millionen Dollar angekündigt, um Programme zur Notheizung und für einkommensschwache Haushalte zu unterstützen, nachdem das reguläre Home Energy Assistance Program (HEAP) im Bundesstaat New York unterbrochen wurde. Die Mittel werden die Zuschüsse für berechtigte Kunden von 200 auf 500 Dollar über den Care & Share Energy Fund und den Neighborhood Heating Fund erhöhen.
Diese Initiative kommt während eines deutlich kälteren Winters, wobei der Dezember 2024 im Nordstaat New York 24% kälter als im Vorjahr und in NYC und Long Island 32% kälter ist. Die Programme sollen aktiven National Grid-Kunden helfen, die ihre HEAP-Zuweisungen erschöpft haben. Berechtigte Kunden müssen ein aktives Konto haben und die HEAP-Einkommensrichtlinien erfüllen.
Das Unternehmen fördert auch verschiedene Programme zur Rechnungsverwaltung, darunter das Energy Affordability Program (EAP), den Budget Billing Plan und die Deferred Payment Agreements, um den Kunden zu helfen, die Energiekosten während kalter Wetterbedingungen zu verwalten.
- Increased emergency heating assistance grants from $200 to $500 per eligible customer
- Implementation of comprehensive bill management and energy affordability programs
- None.
Low-Income Customers Can Apply for Enhanced Emergency Heating Assistance
The announcement follows the recent interruption of regular Home Energy Assistance Program, or Regular HEAP, availability in
It also comes during an Upstate New York winter that is tracking colder than previous years. According to the National Weather Service, December 2024 was
National Grid's investments in additional funds and enhanced grants were lauded by the Public Utility Law Project, a consumer advocacy group. "PULP commends National Grid for raising awareness about its Care & Share Energy Fund and Neighborhood Heating Fund – important programs that provide financial assistance to low-income households struggling to afford their winter heating bills," said Laurie Wheelock, PULP's executive director and counsel. "With the Home Energy Assistance Program temporarily closing and reopening in January, protective measures like these are essential to ensuring
"Affordability is front-of-mind for all of us, and these programs directly assist customers in managing costs," said Sally Librera, National Grid's New York President. "We are committed to helping our customers stay warm and safe this winter."
The contribution is comprised of National Grid shareholder funds and an award from the National Grid Foundation, a registered 501(c)3 organization founded in 2000 to bring change that inspires people and transforms communities.
"Core to the foundation's purpose is enhancing the quality of life of those in the communities we serve," said Robert Simmons, National Grid Foundation Executive Director. "Helping National Grid's most vulnerable customers this winter is emblematic of our promise to the community."
Funding will allow the company's two emergency heating funds to provide enhanced grants of
The Care & Share Energy Fund provides emergency financial assistance to income-eligible individuals and families who are having difficulty paying their heat-related energy bills in National Grid's upstate
Both programs, administered by HeartShare Human Services, opened today and will close when the funds are exhausted. Eligible customers will receive one
- Have an active National Grid account in their name.
- Have a household income that meets Home Energy Assistance Program guidelines.
- Have exhausted all available HEAP assistance at the time of application.
Affordability Solutions
National Grid has been promoting bill management programs and solutions since October 2024 to ensure customers are aware of available services and tools that can help them save money during the cold weather. Using less and saving more while staying warm is the underlying message of the company's Here For You affordability campaign. The company's dedicated website highlights bill management programs, energy efficiency solutions and more.
Customers receiving Regular HEAP are automatically enrolled in National Grid's Energy Affordability Program, or EAP. The program provides monthly bill credits above and beyond what the customer receives from HEAP. Customers may also be eligible for the EAP if they participate in qualifying programs such as the Supplemental Nutrition Assistance Program, Supplemental Security Income, Medicaid, Federal Public Housing Assistance, qualifying veterans' pensions, or Native American benefit programs administered by federal or tribal governments. To learn more about the program and eligibility, or to apply, call 1-866-305-1915 or email affordability@nationalgrid.com.
Emergency HEAP is available through the spring or until funds are exhausted. Qualification is based on household size, income, and a valid or current utility disconnection notice. Customers must apply by telephone or in person through their HEAP Local District Contact. These funds are limited and available on a first come, first served basis.
Eligible customers may also qualify for HEAP's Heating Equipment Repair and Replacement and Clean and Tune Benefits. More information about those programs is available from the NYS Office of Temporary and Disability Assistance, which administers the programs.
Bill Payment Programs for All Customers
All residential customers, regardless of income, qualify for programs to manage energy costs.
The Budget Billing Plan spreads payments out more evenly across the year to help better manage energy costs. Budget billing smooths out peaks and valleys in customer bills, by using account history to make bills more predictable. Accounts are reviewed periodically to make minor adjustments and the company reconciles the account with customers annually.
Deferred Payment Agreements aid customers who have fallen behind in their payments. Customers with past-due accounts can arrange to have their balance spread over multiple months to create manageable payments and avoid disconnections.
Residential customers receiving Supplement Security Income, Social Security Disability Insurance or a retirement pension, and enrolled in an active payment agreement, may qualify for a 10-day extension on their billing due date through the company's Bill Extender Program.
Customers can learn about these programs by working with a National Grid Consumer Advocate. Consumer Advocates work one-on-one with customers to meet their home energy needs and can be reached by calling 800-642-4272 or emailing ConsumerAdvocatesUNY@nationalgrid.com.
About National Grid
National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in
About National Grid Foundation
National Grid Foundation was created to enhance the quality of life across its grant making territory. The Foundation's ongoing challenge is to create opportunities for solutions to educational and environmental issues. Its objective is based on the principle that giving people the tools to build hope is an essential ingredient in the development of individuals, families and communities. Since its inception in December of 1998, the Foundation now in its 25th year has granted more than
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SOURCE National Grid
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