Nextech3D.ai Advances its AI First Initiative With The Integration of an AI-Powered Chat Agent
Nextech3D.ai (NEXCF) has announced the integration of its first AI-powered customer service chat agent on its website, marking a significant step in its AI-first initiative. The new AI assistant features advanced voice technology powered by Eleven Labs and includes:
- Automated appointment scheduling and lead generation capabilities
- Custom knowledge base integration for brand-aligned responses
- Seamless live agent handoff functionality
- Natural voice interaction for enhanced customer engagement
This implementation follows Nextech's previous adoption of AI in 3D model production, demonstrating the company's commitment to becoming an AI-first technology company. CEO Evan Gappelberg emphasized that this integration aims to improve customer engagement while optimizing internal workflows.
Nextech3D.ai (NEXCF) ha annunciato l'integrazione del suo primo agente di chat per il servizio clienti alimentato da intelligenza artificiale sul suo sito web, segnando un passo significativo nella sua iniziativa orientata all'AI. Il nuovo assistente AI presenta una tecnologia vocale avanzata sviluppata da Eleven Labs e include:
- Funzionalità di programmazione automatica degli appuntamenti e generazione di lead
- Integrazione di una base di conoscenza personalizzata per risposte allineate al brand
- Funzionalità di passaggio fluido a un agente in live chat
- Interazione vocale naturale per un maggiore coinvolgimento dei clienti
Questa implementazione segue l'adozione precedente da parte di Nextech dell'AI nella produzione di modelli 3D, dimostrando l'impegno dell'azienda a diventare una compagnia tecnologica focalizzata sull'AI. Il CEO Evan Gappelberg ha sottolineato che questa integrazione mira a migliorare il coinvolgimento dei clienti ottimizzando al contempo i flussi di lavoro interni.
Nextech3D.ai (NEXCF) ha anunciado la integración de su primer agente de chat para servicio al cliente impulsado por inteligencia artificial en su sitio web, marcando un paso significativo en su iniciativa centrada en la IA. El nuevo asistente de IA cuenta con tecnología de voz avanzada desarrollada por Eleven Labs e incluye:
- Capacidades automatizadas de programación de citas y generación de leads
- Integración de una base de conocimiento personalizada para respuestas alineadas con la marca
- Funcionalidad de transferencia fluida a un agente en vivo
- Interacción de voz natural para un mayor compromiso del cliente
Esta implementación sigue a la adopción previa de IA por parte de Nextech en la producción de modelos 3D, demostrando el compromiso de la empresa de convertirse en una compañía tecnológica centrada en la IA. El CEO Evan Gappelberg enfatizó que esta integración tiene como objetivo mejorar el compromiso del cliente mientras optimiza los flujos de trabajo internos.
Nextech3D.ai (NEXCF)는 웹사이트에 AI 기반 고객 서비스 채팅 에이전트를 처음으로 통합했다고 발표하며 AI 중심의 이니셔티브에서 중요한 단계를 의미합니다. 새로운 AI 어시스턴트는 Eleven Labs의 고급 음성 기술을 특징으로 하며, 다음과 같은 기능을 포함합니다:
- 자동 예약 일정 및 리드 생성 기능
- 브랜드에 맞춘 응답을 위한 맞춤형 지식 기반 통합
- 원활한 라이브 에이전트 전환 기능
- 고객 참여를 향상시키는 자연스러운 음성 상호작용
이 구현은 Nextech이 3D 모델 제작에 AI를 이전에 도입한 이후 이루어지며, AI 중심 기술 회사로 거듭나겠다는 회사의 의지를 보여줍니다. CEO 에반 가펠버그는 이 통합이 고객 참여를 개선하고 내부 작업 흐름을 최적화하는 것을 목표로 한다고 강조했습니다.
Nextech3D.ai (NEXCF) a annoncé l'intégration de son premier agent de chat pour le service client alimenté par l'intelligence artificielle sur son site web, marquant une étape significative dans son initiative axée sur l'IA. Le nouvel assistant IA dispose d'une technologie vocale avancée développée par Eleven Labs et comprend :
- Fonctionnalités de planification automatique de rendez-vous et de génération de prospects
- Intégration d'une base de connaissances personnalisée pour des réponses alignées sur la marque
- Fonctionnalité de transfert fluide vers un agent en direct
- Interaction vocale naturelle pour un engagement client amélioré
Cette mise en œuvre fait suite à l'adoption précédente de l'IA par Nextech dans la production de modèles 3D, démontrant l'engagement de l'entreprise à devenir une société technologique axée sur l'IA. Le PDG Evan Gappelberg a souligné que cette intégration vise à améliorer l'engagement client tout en optimisant les flux de travail internes.
Nextech3D.ai (NEXCF) hat die Integration seines ersten KI-gestützten Kundenservice-Chat-Agenten auf seiner Website angekündigt, was einen bedeutenden Schritt in seiner KI-zentrierten Initiative darstellt. Der neue KI-Assistent verfügt über fortschrittliche Sprachtechnologie von Eleven Labs und umfasst:
- Automatisierte Terminplanung und Lead-Generierungsfähigkeiten
- Integration einer benutzerdefinierten Wissensdatenbank für markengerechte Antworten
- Nahtlose Übergabefunktionalität an einen Live-Agenten
- Natürliche Sprachinteraktion zur Verbesserung des Kundenengagements
Diese Implementierung folgt der vorherigen Einführung von KI durch Nextech in der 3D-Modellproduktion und zeigt das Engagement des Unternehmens, ein KI-zentriertes Technologieunternehmen zu werden. CEO Evan Gappelberg betonte, dass diese Integration darauf abzielt, das Kundenengagement zu verbessern und gleichzeitig interne Arbeitsabläufe zu optimieren.
- Implementation of AI chat agent enhances customer service automation and efficiency
- Integration with Eleven Labs' voice technology demonstrates technological advancement
- Expansion of AI capabilities beyond 3D modeling shows strategic diversification
- No immediate revenue impact or financial metrics provided
- Implementation costs and ROI metrics not disclosed
LOS ANGELES, CA / ACCESS Newswire / March 27, 2025 / Nextech3D.AI (OTCQB:NEXCF)(CSE:NTAR)(FSE:1SS), a leading technology company specializing in AI-powered 3D modeling, augmented reality, and immersive experiences, today announced the integration of its first AI-powered customer service chat agent on its website. This AI assistant with advanced voice technology, is designed to enhance customer experience and sales by offering appointment scheduling, a custom knowledge base tailored to Nextech's services and offerings, natural voice interactions, and seamless live agent transitions.
"At Nextech, we are always seeking innovative solutions to improve the way we engage with our customers," said Evan Gappelberg, CEO at Nextech. "With the integration of this AI assistant, we can now offer a more personalized, efficient, and accessible support system that meets the evolving expectations of our customers."
Nextech previously announced its push into AI with the adoption of AI in its 3D model production. Today's news of adopting AI chat agents is a significant step toward becoming an AI first technology company that can compete at the highest level.
Key features include of the AI chat:
● Appointment Scheduling & Lead Generation - The chatbot automates appointment bookings and captures high-quality leads, allowing Nextech to optimize customer engagement and service efficiency.
● Custom Website Knowledge Base - The AI assistant is fully programmed with Nextech's unique website information, providing precise and brand-aligned responses to customer inquiries.
● Live Agent Handoff - When necessary, the AI assistant seamlessly transitions conversations to a live Nextech representative, ensuring customers always receive the help they need.
● Human-Like Voice Interaction - Utilizing Eleven Labs' AI voice technology, Nextech's virtual assistant communicates naturally, making interactions A New Era for Nextech's Customer Support.
The integration of AI chat agents represents Nextech's commitment to providing top-tier customer service. With the ability to handle high volumes of inquiries, offer instant responses, and continuously learn from interactions, the AI assistant ensures that Nextech remains at the forefront of digital customer engagement. "By leveraging this AI-driven chat technology, we're enhancing our ability to connect with customers in a meaningful way while optimizing our internal workflows," added CEO Evan Gappelberg. "We're excited about the future of AI-powered support and its impact on customer satisfaction."
For more information, visit Nextech3D.ai.
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For further information, please contact:
Nextech3D.ai
Evan Gappelberg /CEO and Director
866-ARITIZE (274-8493)
About Nextech3D.ai Nextech3D.ai or the "Company," (OTCQB: NEXCF) (CSE: NTAR) (FSE: 1SS), is a versatile augmented reality and AI technology company that utilizes its proprietary artificial intelligence (AI) to craft immersive 3D experiences at scale for manufacturers with CAD files and for E-COMMERCE merchants. The Company's primary focus lies in creating high-quality 3D WebAR photorealistic models for Amazon and various other online retailers with patented 2D-3D technology.
Forward-looking Statements The CSE has not reviewed and does not accept responsibility for the adequacy or accuracy of this release. Certain information contained herein may constitute "forward-looking information" under Canadian securities legislation. Generally, forward-looking information can be identified by the use of forward-looking terminology such as, "will be" or variations of such words and phrases or statements that certain actions, events or results "will" occur. Forward-looking statements regarding the completion of the transaction are subject to known and unknown risks, uncertainties and other factors. There can be no assurance that such statements will prove to be accurate, as future events could differ materially from those anticipated in such statements. Accordingly, readers should not place undue reliance on forward-looking statements and forward-looking information. Nextech will not update any forward-looking statements or forward-looking information that are incorporated by reference herein, except as required by applicable securities laws.
SOURCE: Nextech3D.ai
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