Newegg Unveils Black Friday Price Protection Program to Help Customers Shop Early with Confidence This Holiday Season

Rhea-AI Summary

Newegg Commerce, Inc. (NASDAQ: NEGG) has launched its Black Friday Price Protection program, allowing customers to shop early with assurance that price drops on select items will result in automatic refunds. Customers purchasing qualifying products from October 14 to November 21, 2021, will be eligible for refunds if prices drop before November 30, 2021. Newegg is also introducing a 30-Day Hassle-Free Returns policy and offering a custom PC assembly service. The initiative aims to enhance customer confidence during a challenging supply chain period.

Positive

• Launch of Black Friday Price Protection program enhances customer confidence.
• Automatic refunds for price drops provide added value to early shoppers.
• Introduction of 30-Day Hassle-Free Returns policy improves customer satisfaction.
• Custom PC assembly service caters to tech enthusiasts, expanding product offerings.

Negative

• None.

LOS ANGELES--(BUSINESS WIRE)-- Newegg Commerce, Inc. (NASDAQ: NEGG), a leading tech-focused North American e-retailer, today unveiled its Black Friday Price Protection program ahead of what is widely expected to be the earliest start to the holiday shopping season in recent memory. Supply chain challenges, coupled with unusually high demand for a wide range of technology products, means customers will be looking to start their holiday shopping earlier. For the second year in a row, Newegg will offer price protection on select products to reward early shoppers with the reassurance that, if the product they purchased drops in price, Newegg will automatically refund the difference. Between now and the official start of Newegg’s Black Friday sale on November 21, 2021, the company will offer deep discounts on hundreds of items, with fresh deals revealed each week.

“We’re launching our Black Friday Price Protection program earlier than ever to reassure holiday shoppers that they can shop with confidence now while supplies are strong. We’ll be adding deals on a rolling weekly basis, so keep checking back to take advantage of the latest deals,” said Anthony Chow, Global CEO of Newegg. “While competitive pricing and the convenience of quick delivery continue to fuel the growth of online shopping, we expect this holiday shopping season to be unlike any other, so we are taking extra steps to ensure customers can shop early and still benefit from discounts that may occur during our Black Friday sale.”

If a customer purchases an eligible product displaying the “Black Friday Price Protection” badge on Newegg.com between October 14 and November 21, 2021, and then subsequently that same product is discounted to a lower price on Newegg.com on or before November 30, 2021, Newegg will automatically refund the difference to the original payment method. There’s no need to track prices or submit a claim – refunds will be processed automatically by December 6, 2021. Visit www.newegg.com/blackfridaypriceprotection for full terms & conditions.

To ensure customers are 100% satisfied with their purchases, Newegg is making returns easier than ever this holiday season with a new and improved returns policy. Look for products displaying the 30-Day Hassle-Free Returns badge.

And for technology enthusiasts in search of the ultimate holiday gift, customers can now design custom PCs on Newegg.com. Newegg’s professional PC assembly service lets holiday shoppers design their own computers on the Newegg PC Builder using the latest, hard-to-find computer components from Newegg’s extensive inventory. Completed builds can be delivered to customers anywhere in the U.S. in about a week.

This will be a holiday season like no other. Many in-demand products will be in short supply, but Newegg has you covered with our Black Friday Price Protection program. For more information and to shop Newegg, visit www.newegg.com. Like Newegg on Facebook, subscribe to Newegg on YouTube and follow Newegg on Twitter to stay up to date on the company’s latest news.

About Newegg Commerce, Inc.

Newegg Commerce, Inc., headquartered in the City of Industry, California, is a leading tech-focused e-retailer in North America and serves a global customer base throughout Europe, Asia Pacific, Latin America and the Middle East. Founded in 2001, the company offers direct sales and an online marketplace platform for desktop PCs and IT computer hardware, consumer electronics, automotive, gaming products and finished goods. Newegg also offers an extensive portfolio of technology, marketing, logistics and other partner services to help companies grow their business. For more information, please visit https://www.newegg.com/.

This news release includes "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements give our current expectations, opinion, belief or forecasts of future events and performance. A statement identified by the use of forward-looking words including "will," "may," "expects," "projects," "anticipates," "plans," "believes," "estimate," "should," and certain of the other foregoing statements may be deemed forward-looking statements. Although Newegg believes that the expectations reflected in such forward-looking statements are reasonable, these statements involve risks and uncertainties that may cause actual future activities and results to be materially different from those suggested or described in this news release. Investors are cautioned that any forward-looking statements are not guarantees of future performance and actual results or developments may differ materially from those projected. The forward-looking statements in this press release are made as of the date hereof. The Company takes no obligation to update or correct its own forward-looking statements, except as required by law, or those prepared by third parties that are not paid for by the Company. The Company's SEC filings are available at http://www.sec.gov.

View source version on businesswire.com: https://www.businesswire.com/news/home/20211014005439/en/

FOR MORE INFORMATION, CONTACT:

John Snedigar

Faultline Communications

john@faultlinecomms.com

408-705-7518

Investor Relations:

Lena Cati

The Equity Group Inc.

lcati@equityny.com

212-836-9611

Source: Newegg Commerce, Inc.

FAQ

What is Newegg's Black Friday Price Protection program for 2021?

Newegg's Black Friday Price Protection program allows customers to get automatic refunds if the price of eligible products drops after purchase, between October 14 and November 21, 2021.

When does Newegg's Black Friday sale start in 2021?

Newegg's Black Friday sale officially starts on November 21, 2021.

What are the terms for Newegg's price protection refund?

Customers must purchase eligible products with the 'Black Friday Price Protection' badge; refunds will be processed automatically by December 6, 2021, if the price drops before November 30, 2021.

What new service is Newegg offering for PC builders this holiday season?

Newegg now offers a custom PC assembly service, allowing customers to design their own computers with hard-to-find components.

What changes has Newegg made to its returns policy for the holiday season?

Newegg has introduced a 30-Day Hassle-Free Returns policy to make returns easier for customers during the holiday season.