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N-able Collaborates with Microsoft to Maximize the Cloud for MSPs with N-able Cloud Commander

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N-able, Inc. introduces N-able Cloud Commander, a multi-tenant solution for Microsoft Cloud management, aimed at empowering MSPs to streamline operations and enhance security. The solution offers capabilities to manage Microsoft 365, Azure resources, and Intune devices from a single console, with plans to add Windows 365 management. Cloud Commander enables MSPs to be more efficient, secure, and standardized in managing client operations, with features like least privileged access, service desk optimization, device control, security monitoring, compliance policy deployment, and subscription management. The collaboration with Microsoft aims to drive cloud adoption among SMEs and improve overall cloud management efficiency for businesses worldwide.
Positive
  • Introduction of N-able Cloud Commander, a multi-tenant solution for Microsoft Cloud management.
  • Empowers MSPs to streamline operations, enhance security, and improve efficiency.
  • Enables management of Microsoft 365, Azure resources, and Intune devices from a single console.
  • Features include least privileged access, service desk optimization, device control, security monitoring, compliance policy deployment, and subscription management.
  • Collaboration with Microsoft aims to drive cloud adoption among SMEs and improve overall cloud management efficiency.
Negative
  • None.

Insights

From a market research perspective, the launch of N-able's Cloud Commander represents a strategic move to capture the growing demand for cloud management services among small and medium-sized enterprises (SMEs). The focus on a multi-tenant solution addresses a common pain point for managed services providers (MSPs) by reducing the complexity of managing multiple Microsoft Cloud services. This simplification can potentially lead to increased adoption of cloud services as MSPs can offer more competitive and efficient services to their clients.

The integration of Windows 365 management capabilities into Cloud Commander could further solidify N-able's position in the market by offering a more comprehensive solution. The ability to streamline service desk operations and standardize Intune compliance policies could translate into direct cost savings for SMEs, making it an attractive proposition. Moreover, the emphasis on security through features like Microsoft Secure Score reporting aligns with the increasing focus on cybersecurity in the cloud space.

Considering that 63 percent of SME workloads are expected to be run in the public cloud by 2024, N-able's initiative could be well-timed to capitalize on this trend. The potential for increased revenue for MSPs and the ability for SMEs to scale their operations more profitably could have a positive impact on N-able's market share and customer loyalty.

Examining the financial implications of N-able's Cloud Commander, the tool's ability to enable MSPs to manage various cloud services from a single console could lead to operational efficiencies and, by extension, margin improvements for N-able. The reduced need for multiple logins and the automation of common tasks suggest a decrease in labor costs and an increase in productivity for MSPs. These benefits may be reflected in N-able's financial performance through higher service margins and potential upselling opportunities.

Furthermore, the partnership with Microsoft and the integration with Windows 365 could enhance N-able's competitive positioning. By providing a streamlined cloud management experience, N-able may attract new MSPs and retain existing clients, driving revenue growth. The financial impact will depend on the market's reception of Cloud Commander and the degree to which it can convert efficiency gains into profitable growth.

Investors should monitor the adoption rate of Cloud Commander and its contribution to N-able's revenue streams. The tool's impact on customer acquisition and retention rates will also be critical in assessing its long-term financial success. Any significant market share gains in the cloud management space could make N-able an attractive investment proposition.

From a cybersecurity standpoint, the addition of Cloud Commander to N-able's offerings is significant. The feature that allows MSPs to monitor Microsoft Secure Score reporting and manage compliance policies across clients enhances the overall security posture for SMEs. Given the rising threat landscape and the need for robust cybersecurity measures, this could be a key differentiator for N-able in the eyes of MSPs looking to protect their clients' data and infrastructure.

By enabling least privileged access and providing alerts for compliance drifts, Cloud Commander helps MSPs to proactively manage security risks. This proactive stance on security can help prevent data breaches and cyberattacks, which are costly not only in terms of potential financial losses but also in reputational damage. For SMEs, which often lack the resources for extensive cybersecurity, this can be a important service offering.

Investors should consider the growing importance of cybersecurity in the evaluation of cloud management solutions. As such, N-able's focus on security features within Cloud Commander could contribute to the company's brand equity and customer trust, potentially leading to increased market share in the MSP sector.

Multi-tenant solution helps drive cloud adoption among SMEs, with expanded capabilities for streamlined Windows 365 management

BURLINGTON, Mass.--(BUSINESS WIRE)-- (live from Empower, Frisco) N-able, Inc. (NYSE: NABL), a global software company helping IT services providers deliver remote monitoring and management, data protection as-a-service, and security solutions, has introduced N-able Cloud Commander. As a multi-tenant solution for the Microsoft Cloud, Cloud Commander is built with the vision to enable managed services providers (MSPs) to manage, secure, standardize, and automate Microsoft 365 users, Azure resources, and Intune devices all from a single console—and have announced plans to add Windows 365 management capabilities.

Mike Adler, N-able (Photo: Business Wire)

Mike Adler, N-able (Photo: Business Wire)

With the hybrid world we live in, businesses need to scale their cloud operations to meet emerging business needs, like market expansion and productivity improvement. The Microsoft cloud continues to grow at a fast pace and remains a critical element for businesses worldwide. Cloud Commander is designed to streamline Microsoft cloud management for MSPS, giving them the ability to:

  • Be more efficient across multiple Microsoft 365, Intune, and Azure resource tenants from a single pane, empowering MSPs to stop managing multiple logins and portals, allowing them to quickly act on clients' requests. Cloud Commander also grants MSPs with the ability to set least privileged access for their team enabling them to help keep their staff and clients secure.
  • Streamline service desk operations by optimizing onboarding/offboarding of users and tasks such as password changes, MFA resets, group/role management, and license changes. Configuring Microsoft Exchange Online, Microsoft Teams, OneDrive for Business, and SharePoint Online settings for users can be done quickly and easily. Control all devices with faster actions such as reboot, remote lock, wipe, and reassign all from one dashboard.
  • Monitor Microsoft Secure Score reporting across all clients or drill down on each tenant for security scores to create a plan of action to reduce risk profiles, monitor risky users across tenants, and remediate issues. Standardize how Intune compliance policies are deployed, helping check security settings like enforcing BitLocker encryption, secure boot, and Defender remain in compliance, with alerts if they drift out. Additionally, subscription management allows MSPs to manage their clients' budgets effectively and efficiently.

With single pane visibility, MSPs can supercharge their Microsoft cloud efficiency, streamlining operations for their SME (small and medium-sized enterprise) customers, while unlocking potential growth opportunities including increased revenue.

Designed and delivering on N-able's Ecoverse vision, this unique combination of capabilities provides value for:

  • IT Technical Staff – simplifying the management of their Microsoft cloud environment, saving technician time through quick access to virtual machines, devices, users and through automation of common workflows.
  • IT Business Managers – streamlining and automating operations, helping to drive efficiency and reduce overheads, allowing them to manage and scale their Microsoft business more profitably.
  • SMEs – delivering a strengthened security posture while improving their IT infrastructure and operations with features including automated workflows, saving time, money, and helping overcome potential obstacles.

“We’re continuing to strengthen our relationship with Microsoft, helping pave the way for businesses to confidently leverage the power of the Microsoft Cloud with efficiency and at scale. With Cloud Commander, MSPs can now manage, secure, standardize and automate Microsoft 365, Azure, Intune and up next, Windows 365, all from a single view. Multi-step tasks such as client onboarding and helpdesk tickets can now be fully automated, providing consistency, efficiency, and saving technician time,” said Mike Adler, Chief Technology and Product Officer at N-able. “Cloud management continues to be a top priority for MSPs and their SME customer base. According to our recent research, 63 percent of SME workloads are anticipated to be run in the public cloud in 2024. Through this collaboration with Microsoft, we’re streamlining that experience and revolutionizing Microsoft cloud management.”

“Our collaboration with N-able will accelerate our collective ability to deliver the benefits of the Microsoft Cloud to small and medium businesses,” said Deb Dubrow, Group Product Manager, Windows Cloud Experience Team. “N-able’s support for Windows 365 will allow MSPs to provide their customers with access to a familiar, secure, and persistent Windows experience managed with other Microsoft services via the Cloud Commander console.”

Forward-Looking Statements

This content may contain forward-looking statements regarding future product plans and development efforts. N-able considers various features and functionality prior to any final generally available release. Information regarding future features and functionality is not and should not be interpreted as a commitment from N-able that it will deliver any specific feature or functionality in the future or, if it delivers such feature or functionality, any time frame when that feature or functionality will be delivered. All information is based upon current product interests, and product plans and priorities can change at any time. N-able undertakes no obligation to update any forward-looking statements regarding future product plans and development efforts if product plans or priorities change.

About N-able

N-able fuels IT services providers with powerful software solutions to monitor, manage, and secure their customers’ systems, data, and networks. Built on a scalable platform, we offer secure infrastructure and tools to simplify complex ecosystems, as well as resources to navigate evolving IT needs. We help partners excel at every stage of growth, protect their customers, and expand their offerings with an ever-increasing, flexible portfolio of integrations from leading technology providers. n-able.com

© 2024 N-able Solutions ULC and N-able Technologies Ltd. All rights reserved.

The N-able trademarks, service marks, and logos are the exclusive property of N-able Solutions ULC and N-able Technologies Ltd. All other trademarks are the property of their respective owners.

Category: Product

Karla Walls

Karla.walls@n-able.com

Source: N-able, Inc.

FAQ

What is the name of the multi-tenant solution introduced by N-able, Inc. for Microsoft Cloud management?

The multi-tenant solution introduced by N-able, Inc. for Microsoft Cloud management is called N-able Cloud Commander.

What are some key features of N-able Cloud Commander?

Key features of N-able Cloud Commander include managing Microsoft 365, Azure resources, and Intune devices from a single console, least privileged access, service desk optimization, device control, security monitoring, compliance policy deployment, and subscription management.

What is the goal of the collaboration between N-able and Microsoft?

The collaboration between N-able and Microsoft aims to drive cloud adoption among SMEs and improve overall cloud management efficiency for businesses worldwide.

Who is the Chief Technology and Product Officer at N-able?

Mike Adler is the Chief Technology and Product Officer at N-able.

What percentage of SME workloads are anticipated to be run in the public cloud in 2024 according to recent research?

According to recent research, 63 percent of SME workloads are anticipated to be run in the public cloud in 2024.

N-able, Inc.

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