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Scottish Fire and Rescue Service Selects Motorola Solutions’ Control Room Solution to Transform Emergency Services Operations

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Motorola Solutions (MSI) announced a 7-year contract worth £29.5 million with the Scottish Fire and Rescue Service (SFRS) to implement a cloud-hosted Control Room Solution across Scotland's operational control centers. The technology will enhance SFRS's operational capabilities, improve country-wide collaboration, and accelerate emergency response times. The system will be deployed across all three operation centers in Edinburgh, Dundee, and Johnstone, which coordinate responses for 356 fire stations. The contract includes an option for a 3-year extension.

Motorola Solutions (MSI) ha annunciato un contratto di 7 anni del valore di 29,5 milioni di sterline con il Servizio di Emergenza e Antincendi Scozzese (SFRS) per implementare una Soluzione per Sala di Controllo ospitata nel cloud in tutti i centri di controllo operativi della Scozia. La tecnologia migliorerà le capacità operative del SFRS, favorirà la collaborazione a livello nazionale e accelererà i tempi di risposta alle emergenze. Il sistema sarà distribuito in tutti e tre i centri operativi di Edimburgo, Dundee e Johnstone, che coordinano le risposte per 356 stazioni dei pompieri. Il contratto prevede un'opzione per un'estensione di 3 anni.

Motorola Solutions (MSI) anunció un contrato de 7 años por un valor de 29,5 millones de libras con el Servicio de Bomberos y Rescate de Escocia (SFRS) para implementar una Solución de Sala de Control alojada en la nube en los centros de control operativo de Escocia. La tecnología mejorará las capacidades operativas del SFRS, fomentará la colaboración en todo el país y acelerará los tiempos de respuesta ante emergencias. El sistema se desplegará en los tres centros de operaciones en Edimburgo, Dundee y Johnstone, que coordinan las respuestas para 356 estaciones de bomberos. El contrato incluye una opción para una extensión de 3 años.

모토로라 솔루션 (MSI)는 스코틀랜드 소방 구조 서비스 (SFRS)와 2950만 파운드 규모의 7년 계약을 체결하고, 스코틀랜드의 운영 관제센터 전역에 클라우드 기반 제어실 솔루션을 구현한다고 발표했습니다. 이 기술은 SFRS의 운영 능력을 향상시키고, 전 국가적인 협업을 개선하며, 비상 대응 시간을 단축시킬 것입니다. 이 시스템은 에든버러, 던디, 존스톤에 있는 세 개의 운영 센터에 배포되어 356개의 소방서의 대응을 조정합니다. 계약에는 3년 연장 옵션도 포함되어 있습니다.

Motorola Solutions (MSI) a annoncé un contrat de 7 ans d'une valeur de 29,5 millions de livres avec le Service de secours et d'incendie écossais (SFRS) pour mettre en œuvre une solution de salle de contrôle hébergée dans le cloud dans les centres de contrôle opérationnels de l'Écosse. La technologie améliorera les capacités opérationnelles du SFRS, favorisera la collaboration à l'échelle nationale et accélérera les temps de réponse aux urgences. Le système sera déployé dans les trois centres d'opération à Édimbourg, Dundee et Johnstone, qui coordonnent les interventions de 356 casernes de pompiers. Le contrat comprend une option de prolongation de 3 ans.

Motorola Solutions (MSI) hat einen 7-jährigen Vertrag im Wert von 29,5 Millionen Pfund mit dem Schottischen Feuerwehr- und Rettungsdienst (SFRS) angekündigt, um eine cloudbasierte Kontrollraumlösung in den operativen Kontrollzentren Schottlands zu implementieren. Die Technologie wird die operativen Fähigkeiten von SFRS verbessern, landesweite Zusammenarbeit fördern und die Reaktionszeiten bei Notfällen beschleunigen. Das System wird in allen drei Betriebszentren in Edinburgh, Dundee und Johnstone eingesetzt, die die Einsätze von 356 Feuerwehrstationen koordinieren. Der Vertrag beinhaltet eine Option zur Verlängerung um 3 Jahre.

Positive
  • Secured £29.5 million contract with SFRS for 7 years with potential 3-year extension
  • Expands Motorola's presence in critical public safety infrastructure in Scotland
  • Strengthens recurring revenue stream through cloud-hosted solution
Negative
  • None.

Insights

The £29.5 million cloud-hosted Control Room Solution contract represents a significant technological upgrade for Scotland's emergency response infrastructure. This system will streamline operations across 356 fire stations and 3 operation centers, potentially reducing response times and improving coordination during emergencies.

The solution addresses several critical operational aspects:

  • Enhanced cybersecurity protection
  • Improved coordination during multiple simultaneous incidents
  • Modern interface for control room operators
  • Cloud-based infrastructure aligned with government policy

For Motorola Solutions, this contract strengthens their position in the emergency services sector and adds to their existing portfolio in Scotland, which includes the Airwave network, TETRA radios and digital policing applications. The 7-year duration with a possible 3-year extension provides stable, long-term revenue potential.

£29.5 million investment in cloud-hosted solution to mobilise firefighters and help improve safety and security in Scotland

GLASGOW, Scotland--(BUSINESS WIRE)-- Motorola Solutions (NYSE:MSI) today announced a 7-year contract* with the Scottish Fire and Rescue Service (SFRS) for a cloud-hosted Control Room Solution (CRS). The technology will be deployed across all operational control centres in Scotland to help evolve the service’s operational capabilities, improve country-wide collaboration and speed emergency response times.

Left to right: Deputy Chief Officer Andy Watt; Motorola Solutions Country Manager for U.K. and Ireland Fergus Mayne; Area Commander for Operations Control Jacqui MacDonald; Motorola Solutions Account Director for Scotland & Northern Ireland Gregor MacKenzie; and Area Commander for Service Development Derek Wilson Photo credit: Motorola Solutions

Left to right: Deputy Chief Officer Andy Watt; Motorola Solutions Country Manager for U.K. and Ireland Fergus Mayne; Area Commander for Operations Control Jacqui MacDonald; Motorola Solutions Account Director for Scotland & Northern Ireland Gregor MacKenzie; and Area Commander for Service Development Derek Wilson Photo credit: Motorola Solutions

“Installing a cloud-hosted, single command and control system has been a strategic priority for our Fire and Rescue Service, in line with our digital strategy and the Scottish Government’s Cloud First policy,” said Andy Watt, Assistant Chief Officer, Scottish Fire and Rescue Service. “Motorola Solutions’ mobilising solution will improve our ability to coordinate during spate conditions, reduce our risk of cybersecurity breaches and reinforce our commitment to providing a modern experience for our control room operators.”

SFRS operates 356 fire stations across Scotland, coordinating tens of thousands of incident responses from its three operation centers, located in Edinburgh, Dundee and Johnstone, every year. The fire service is responsible for a range of emergency response situations, including primary and secondary fires, road traffic incidents and, increasingly, flooding and water rescues.

“Scottish Fire and Rescue Service respond to a wide range of complex incidents on a daily basis,” said Fergus Mayne, U.K. and Ireland country manager at Motorola Solutions. “Our control room solution is helping SFRS to improve its operational efficiency and safeguard communities across Scotland.”

Motorola Solutions has been trusted by public safety organisations in Scotland for many years. Emergency services rely on Motorola Solutions' national Airwave emergency services network and TETRA radios, as well as Pronto Digital Policing Application and body cameras to help protect communities across the country.

* 7-year contract plus the option for a 3-year extension

About Motorola Solutions

Motorola Solutions is solving for safer. We build and connect technologies to help protect people, property and places. Our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security. Learn more about how we’re solving for safer communities, safer schools, safer hospitals, safer businesses – safer everywhere – at www.motorolasolutions.com.

Elvan Lindberg

Motorola Solutions

Mobile: +46 (0)707448893

Elvan.Lindberg@motorolasolutions.com

Source: Motorola Solutions

FAQ

What is the value of Motorola Solutions' (MSI) contract with Scottish Fire and Rescue Service?

Motorola Solutions (MSI) secured a £29.5 million contract with the Scottish Fire and Rescue Service for their cloud-hosted Control Room Solution.

How long is Motorola Solutions' (MSI) contract with SFRS?

The contract is for 7 years with an option for a 3-year extension.

How many fire stations will Motorola Solutions' (MSI) system support in Scotland?

The system will support 356 fire stations across Scotland, coordinated through three operation centers in Edinburgh, Dundee, and Johnstone.

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