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Momentive (NASDAQ: MNTV) has partnered with Apartment List to enhance its market research initiatives amid a volatile housing market. This collaboration allows Apartment List to conduct targeted studies that provide real-time insights into renters' feelings during the pandemic. As a result, they've published 24 reports on key issues such as remote work effects and minority group challenges. This data is instrumental for renters and property owners alike. The research aims to drive Apartment List's long-term strategy, helping renters overcome challenges in securing stable housing.
Momentive (NASDAQ: MNTV) reported its Q3 2021 results, achieving a 20% increase in total revenue year-over-year, totaling $114.8 million.
Enterprise sales revenue rose by 37% to $37.6 million, now representing 33% of total revenue.
Self-serve revenue increased by 13% to $77.1 million, with paying users growing by 10% to approximately 883,100.
GAAP net loss amounted to $22.9 million, while non-GAAP net income was $4.3 million.
Momentive (NASDAQ: MNTV) has launched new capabilities for its GetFeedback platform aimed at enhancing customer experience (CX) management. Key features include the Embedded Listener, which integrates feedback collection across various systems, and the Program Accelerator, enabling rapid program launches. Updates to AI-driven insights allow for deeper sentiment analysis in multiple languages. These advancements position GetFeedback as a more agile solution for CX professionals, aiding companies like PUMA and KLM to gather insights effectively.
Momentive (NASDAQ: MNTV) reported preliminary Q3 2021 results, with total revenue reaching $114.8 million, a 20% increase year-over-year, surpassing guidance. Enterprise sales revenue rose by 37% to $37.6 million, accounting for 33% of total revenue. However, the GAAP operating margin was negative 17.1%, though the non-GAAP margin of 6.5% exceeded expectations. Momentive has also entered a definitive agreement to be acquired by Zendesk, canceling its upcoming conference call and suspending financial guidance for Q4 2021.
Momentive (NASDAQ: MNTV) will announce its third quarter 2021 financial results on November 9, 2021, prior to market opening. A conference call to discuss these results will follow at 5:30 a.m. PT (8:30 a.m. ET) the same day. Investors can join via phone or through a live webcast available on the company’s Investor Relations page. Additionally, Momentive will host its annual Customer Experience Impact Summit on November 4, 2021, to engage with the financial community and discuss future customer experience strategies.
Momentive (NASDAQ: MNTV) has announced new GetFeedback integrations with Salesforce and Slack, enhancing customer experience (CX) management. The updates allow seamless embedding of customer feedback across the Salesforce ecosystem and streamline actions for CX teams. Key features include automated feedback notifications in Slack, enriched customer records in Salesforce, and a central app for managing CX data. This initiative aims to accelerate insights and improve customer satisfaction, addressing the growing importance of CX in a digital-first landscape.
Momentive has announced that Christofle, a luxury tableware brand, will utilize its GetFeedback customer experience solution to enhance online engagement and satisfaction. With a notable increase in website activity during the pandemic, Christofle aims to gather customer feedback from digital channels to improve the shopping experience. The implementation of GetFeedback is expected to identify friction points and foster long-term customer relationships, as highlighted by Christofle's Digital Director, Pierre Leurquin.
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