U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services Notify Maximus of Cancellation of the Contact Center Operations Contract Re-Procurement
Maximus (NYSE: MMS) announced that the U.S. Department of Health and Human Services, Centers for Medicare and Medicaid Services (CMS) has cancelled their Contact Center Operations (CCO) re-procurement solicitation. This cancellation affects the 1-800-MEDICARE and Federal Marketplace operations, which Maximus currently manages. The company will continue providing these services through existing contract option periods available until 2031. The program supports over 75 million eligible Americans who depend on Medicare and the Federal Marketplace.
Maximus (NYSE: MMS) ha annunciato che il Dipartimento della Salute e dei Servizi Umani degli Stati Uniti, i Centri per i Servizi Medicare e Medicaid (CMS), ha cancellato la loro gara per il rifornimento delle Operazioni del Centro Contatto (CCO). Questa cancellazione influisce sulle operazioni del 1-800-MEDICARE e del Marketplace Federale, che Maximus gestisce attualmente. L'azienda continuerà a fornire questi servizi attraverso gli attuali periodi di opzione contrattuale disponibili fino al 2031. Il programma supporta oltre 75 milioni di americani idonei che dipendono da Medicare e dal Marketplace Federale.
Maximus (NYSE: MMS) anunció que el Departamento de Salud y Servicios Humanos de EE. UU., los Centros de Servicios de Medicare y Medicaid (CMS), ha cancelado su solicitud de re-procuración para las Operaciones del Centro de Contacto (CCO). Esta cancelación afecta las operaciones del 1-800-MEDICARE y del Mercado Federal, que Maximus gestiona actualmente. La empresa continuará brindando estos servicios a través de los períodos de opción contractual existentes disponibles hasta 2031. El programa apoya a más de 75 millones de estadounidenses elegibles que dependen de Medicare y del Mercado Federal.
맥시무스 (NYSE: MMS)는 미국 보건복지부와 메디케어 및 메디케이드 서비스 센터(CMS)가 고객 센터 운영(CCO) 재입찰 요청을 취소했다고 발표했습니다. 이 취소는 맥시무스가 현재 관리하고 있는 1-800-MEDICARE와 연방 시장 운영에 영향을 미칩니다. 이 회사는 2031년까지 사용할 수 있는 기존 계약 옵션 기간을 통해 이러한 서비스를 계속 제공할 것입니다. 이 프로그램은 메디케어와 연방 시장에 의존하는 7500만 명 이상의 자격을 갖춘 미국인을 지원합니다.
Maximus (NYSE: MMS) a annoncé que le Département américain de la Santé et des Services sociaux, les Centers for Medicare et Medicaid Services (CMS), a annulé leur sollicitation de re-procurement pour les Opérations du Centre d'Appel (CCO). Cette annulation affecte les opérations du 1-800-MEDICARE et du Marché Fédéral, que Maximus gère actuellement. L'entreprise continuera à fournir ces services par le biais des périodes d'options contractuelles existantes disponibles jusqu'en 2031. Le programme soutient plus de 75 millions d'Américains éligibles qui dépendent de Medicare et du Marché Fédéral.
Maximus (NYSE: MMS) hat bekannt gegeben, dass das US-Gesundheitsministerium, die Centers for Medicare & Medicaid Services (CMS), ihre Ausschreibung für die Neuausschreibung der Kundenservicecenter-Betrieb (CCO) storniert hat. Diese Stornierung betrifft die Aktivitäten von 1-800-MEDICARE und des Bundesmarktplatzes, die Maximus derzeit verwaltet. Das Unternehmen wird diese Dienstleistungen weiterhin über die bestehenden Vertragsoptionszeiträume bis 2031 anbieten. Das Programm unterstützt über 75 Millionen berechtigte Amerikaner, die von Medicare und dem Bundesmarktplatz abhängig sind.
- Contract continuation secured until 2031
- Maintains significant revenue stream from CMS operations
- Retains strategic position as key Medicare/Federal Marketplace service provider
- None.
Insights
The cancellation of the CCO re-procurement process is a significant positive development for Maximus, effectively securing their position as the incumbent contractor for the 1-800-MEDICARE and Federal Marketplace operations through 2031. This contract represents a important revenue stream, serving over 75 million eligible Americans. The continuation of the existing contract structure eliminates potential competitive threats and provides long-term revenue visibility. The decision by CMS to cancel the re-procurement suggests satisfaction with Maximus's current performance and removes uncertainty about potential contract transitions or competitive pressures. For investors, this translates to stable, predictable government contract revenue through the next decade, which is particularly valuable given the essential nature of Medicare services and the federal healthcare marketplace operations.
TYSONS, Va.--(BUSINESS WIRE)--
Maximus (NYSE: MMS), a leading employer and provider of government services worldwide, announced the
“Maximus employees have consistently demonstrated their ability to successfully manage this critical program providing essential support to more than 75 million eligible Americans who rely on Medicare and the Federal Marketplace. We appreciate the opportunity to continue supporting HHS and CMS in their vital missions and look forward to delivering innovative, high-quality, and reliable solutions that benefit the American public,” stated Bruce Caswell, President and CEO, Maximus.
About Maximus
As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs. For more information, visit maximus.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20241126053073/en/
Investor Relations
James Francis
Jessica Batt
IR@maximus.com
Media & Public Relations
Eileen Cassidy Rivera
media@maximus.com
Source: Maximus
FAQ
What happened to Maximus (MMS) CMS contact center contract in 2024?
How many Americans does Maximus (MMS) Medicare contact center serve?