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RMA’s Annual CRO Survey Reveals Cybersecurity, Fraud, and Rapid Response as Key Banking Risks in 2025

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ProSight Financial Association has released its fourth annual RMA Chief Risk Officer (CRO) Outlook Survey, revealing key banking risks for 2025. The survey, conducted with Oliver Wyman, gathered insights from 177 CROs and senior risk leaders across U.S. and Canadian banks.

Cybersecurity emerged as the top risk (63%), followed by fraud (44%), technology risk (38%), wholesale credit risk (32%), and third-party risk (32%). A significant 93% of respondents emphasized the need for banks to adapt to increased risk speed, while 84% reported facing higher regulatory standards.

The survey reflects ongoing impacts from the 2023 regional banking crisis, with institutions implementing new early warning indicators, enhanced scenario analysis, and revised crisis management plans.

ProSight Financial Association ha pubblicato il quarto Rapporto Annuale sulle Prospettive del Chief Risk Officer (CRO) RMA, rivelando i principali rischi bancari per il 2025. Il sondaggio, condotto in collaborazione con Oliver Wyman, ha raccolto opinioni da 177 CRO e leader senior nel settore del rischio provenienti da banche degli Stati Uniti e del Canada.

La cybersicurezza è emersa come il rischio principale (63%), seguita da frodi (44%), rischio tecnologico (38%), rischio di credito all'ingrosso (32%) e rischio di terze parti (32%). Un significativo 93% degli intervistati ha sottolineato la necessità per le banche di adattarsi a un aumento della velocità del rischio, mentre l'84% ha dichiarato di affrontare standard normativi più elevati.

Il sondaggio riflette gli effetti continui della crisi bancaria regionale del 2023, con le istituzioni che hanno implementato nuovi indicatori di allerta precoce, analisi degli scenari migliorate e piani di gestione delle crisi rivisitati.

ProSight Financial Association ha publicado su cuarta Encuesta Anual sobre Perspectivas del Chief Risk Officer (CRO) RMA, revelando los principales riesgos bancarios para 2025. La encuesta, realizada en colaboración con Oliver Wyman, recopiló opiniones de 177 CRO y líderes senior en gestión de riesgos de bancos en EE. UU. y Canadá.

La ciberseguridad se situó como el riesgo principal (63%), seguida de fraudes (44%), riesgo tecnológico (38%), riesgo de crédito mayorista (32%) y riesgo de terceros (32%). Un 93% de los encuestados destacó la necesidad de que los bancos se adapten a la creciente velocidad del riesgo, mientras que un 84% reportó enfrentar estándares regulatorios más altos.

La encuesta refleja los efectos continuos de la crisis bancaria regional de 2023, con instituciones implementando nuevos indicadores de alerta temprana, análisis de escenarios mejorados y planes de gestión de crisis revisados.

프로사이트 금융 협회는 제4회 RMA 최고위험책임자(CRO) 전망 조사 결과를 발표하며 2025년의 주요 은행 리스크를 공개했습니다. 이 조사는 올리버 와이먼과 협력하여 실시되었으며, 미국 및 캐나다 은행의 177명의 CRO 및 고위험 관리 리더로부터 통찰력을 수집했습니다.

사이버 보안이 주요 리스크로 등장했으며(63%), 그 뒤를 이어 사기(44%), 기술 리스크(38%), 도매 신용 리스크(32%), 제3자 리스크(32%)가 뒤를 이었습니다. 응답자의 93%는 은행들이 증가하는 리스크 속도에 적응해야 한다고 강조했으며, 84%는 더 높은 규제 기준에 직면하고 있다고 보고했습니다.

이번 조사는 2023년 지역 은행 위기의 지속적인 영향을 반영하고 있으며, 기관들은 새로운 조기 경고 지표, 향상된 시나리오 분석 및 수정된 위기 관리 계획을 도입하고 있습니다.

ProSight Financial Association a publié sa quatrième enquête annuelle sur les perspectives des Chief Risk Officers (CRO) de RMA, révélant les principaux risques bancaires pour 2025. L'enquête, menée en collaboration avec Oliver Wyman, a recueilli des avis de 177 CRO et de leaders du risque senior provenant de banques américaines et canadiennes.

La cybersécurité est apparue comme le risque principal (63 %), suivie par la fraude (44 %), le risque technologique (38 %), le risque de crédit de gros (32 %) et le risque tiers (32 %). Une part significative de 93 % des répondants a souligné la nécessité pour les banques de s'adapter à une augmentation de la vitesse des risques, tandis que 84 % ont déclaré faire face à des normes réglementaires plus élevées.

L'enquête reflète les impacts continus de la crise bancaire régionale de 2023, avec des institutions mettant en œuvre de nouveaux indicateurs d'alerte précoce, une analyse de scénarios améliorée et des plans de gestion de crise révisés.

ProSight Financial Association hat die vierte jährliche RMA Chief Risk Officer (CRO) Ausblick-Umfrage veröffentlicht, die die wichtigsten Bankenrisiken für 2025 aufzeigt. Die Umfrage, die in Zusammenarbeit mit Oliver Wyman durchgeführt wurde, sammelte Einblicke von 177 CROs und leitenden Risikomanagern aus US-amerikanischen und kanadischen Banken.

Cybersicherheit trat als größtes Risiko (63%) hervor, gefolgt von Betrug (44%), Technologie-Risiko (38%), Wholesale-Kreditausfallrisiko (32%) und Drittrisiko (32%). Ein bemerkenswerter Anteil von 93% der Befragten betonte die Notwendigkeit, dass Banken sich an die zunehmende Geschwindigkeit der Risiken anpassen, während 84% angaben, höhere regulatorische Standards zu erfüllen.

Die Umfrage spiegelt die fortwährenden Auswirkungen der regionalen Bankenkrise 2023 wider, wobei die Institutionen neue Frühwarnindikatoren, erweiterte Szenarioanalysen und überarbeitete Krisenmanagementpläne implementieren.

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- Cybersecurity Remains the Top Priority for CROs Amid a Fast-Paced, Evolving Risk Landscape-

CHICAGO--(BUSINESS WIRE)-- ProSight Financial Association has announced the results of the fourth annual RMA Chief Risk Officer (CRO) Outlook Survey. ProSight, formed from this year’s merger of RMA (Risk Management Association) and BAI, said the survey reveals a financial services risk management environment that has been affected by the 2023 regional bank crisis as critical risks that preceded the crisis such as cyber, fraud, and third-party risk remain.

Conducted in the summer of 2024 in collaboration with Oliver Wyman, the RMA CRO Outlook Survey collected the perspectives of 177 CROs and other senior risk leaders from banks primarily in the U.S. and Canada, ranging from Global Systemically Important Banks to community banks. (For a detailed report on the survey results, see “Rising to the Risks of a Changed Industry: Seven Themes from the 2025 RMA CRO Outlook Survey.”)

Top Risks

The top risks this year marked a resurgence of several non-financial risks. Cyber risk was the No. 1 risk cited in the survey, named by 63% of respondents as a top-tier risk. Fraud (44%) returned to the top five in the No. 2 position after an absence last year, and broader technology risk, which was No. 1 in the most recent survey, came in at No. 3 (38%). The top five was rounded out by wholesale credit risk at No. 4 (32%), down from No. 3 a year earlier, and third-party risk (32%) was a new entry in the top five.

Banks on Guard Against the Speed of Risk

Ninety-three percent of respondents noted a need for the banking industry to adapt to the increased speed of risk demonstrated by bank stock volatility, unprecedented deposit runs, and other developments in 2023. CROs said their institutions are implementing new early warning indicators and risk limits, enhanced scenario analysis, crisis management and incident response plans, and revised models based on data from the 2023 crisis.

As they face new challenges, respondents believe the future holds still more uncertainty as risks and opportunities emerge from the rise of generative AI and other technologies, geopolitical events, market behavior, and as-yet-unknown sources.

Heightened Regulatory Demands

Adding to the pressures, 84% of respondents said that their institutions are being held to higher standards by supervisory teams, and CROs largely expect that trend to continue. Many also noted that regulators have higher expectations for faster response to questions and progress on open issues.

CROs Look to the Future

To thrive in a faster, more complex environment, risk executives are looking ahead by green-lighting projects to help their institutions optimize and gain efficiency. The most common major initiatives center on analytics and modeling, cyber/technology risks, risk data and infrastructure, AI, and risk governance and reporting.

“ProSight is committed to strengthening and advancing the financial services industry and providing risk executives and managers with tools and insights to help inform their strategies,” said Debbie Bianucci, CEO at ProSight Financial Association. “ProSight is uniquely positioned to bring insights, expertise, and tools to CROs and their risk management teams.”

“This year’s survey and its aggregation of the most prevalent risk priorities and practices will help risk officers manage these challenges head-on, especially in areas of growing concern like cyber and fraud,” said Edward J. DeMarco Jr., Managing Director of Advanced Risk Services at ProSight Financial Association.

“This year’s survey highlights that many of the impacts from the 2023 regional banking crisis are here to stay. Risks are materializing faster as the world becomes more interconnected, with cyber, technology, and third-party risks continuing to rise in importance,” said Michael Duane, Partner and Co-Head of the Americas Finance and Risk Practice at Oliver Wyman.

About The Survey

The survey was conducted in the summer of 2024 with responses from 177 CROs and other senior risk leaders from primarily North American institutions with assets ranging from less than $25 billion to more than $250 billion.

About RMA

Founded in 1914, the Risk Management Association is a not-for-profit, member-driven professional association whose sole purpose is to advance the use of sound risk management principles in the financial services industry. RMA promotes an enterprise approach to risk management that focuses on credit risk, market risk, and operational risk. Headquartered in Philadelphia, Pennsylvania, RMA has over 900 institutional members that include banks of all sizes as well as nonbank financial institutions. They are represented in the Association by over 66,000 individuals located throughout North America, Europe, Australia, and Asia/Pacific. In 2024, RMA and BAI merged to form ProSight Financial Association to offer an even greater level of support to the financial services industry, leveraging RMA’s deep risk expertise and BAI’s strong compliance knowledge.

About ProSight Financial Association

ProSight Financial Association is a non-profit organization formed through the merger of BAI and RMA. Focusing on empowering financial services leaders, ProSight provides relevant insights, powerful tools, and unique resources to help its members strengthen and advance the industry. ProSight's expertise spans retail and commercial banking, with deep knowledge in risk and compliance, enabling the organization to support professionals in meeting the challenges of a rapidly evolving industry. For more information, visit www.ProSightFA.org

About Oliver Wyman

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Kendall Carwile

William Mills Agency

Direct: +1 678-781-7224

kendall@williammills.com

Jung Kim

Oliver Wyman

Direct: +1 347-260-3891

jung.kim@oliverwyman.com

Source: ProSight Financial Association

FAQ

What are the top 5 banking risks identified in ProSight's 2025 CRO Survey?

The top 5 banking risks identified are: 1) Cybersecurity (63%), 2) Fraud (44%), 3) Technology risk (38%), 4) Wholesale credit risk (32%), and 5) Third-party risk (32%).

How many CROs participated in ProSight's 2024 banking risk survey?

177 Chief Risk Officers (CROs) and senior risk leaders from banks primarily in the U.S. and Canada participated in the survey.

What percentage of banks report facing higher regulatory standards in the 2025 outlook?

84% of respondents reported that their institutions are being held to higher standards by supervisory teams.

How many banks identified a need to adapt to increased risk speed following the 2023 crisis?

93% of respondents noted a need for the banking industry to adapt to the increased speed of risk following the 2023 events.

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