Governments Worldwide Have a Duty to Improve Public Cyber Literacy According to the Oliver Wyman Forum

NEW YORK--(BUSINESS WIRE)--While almost 95 percent of cybersecurity issues can be traced back to human error, such as accidentally clicking on a malicious link, most governments have not invested enough to educate their citizens about the risks according to a new report from the Oliver Wyman Forum. Cyber literacy, along with financial literacy, is a new 21^st century priority for governments, educational institutions, and businesses.

“Cyberattacks are now one of the fastest growing crimes globally and are expected to cost organizations more than $600 billion dollars a year by 2021,” said Paul Mee of the Oliver Wyman Forum. “The situation has become even more pressing during the pandemic as our reliance on the internet has grown. Yet many citizens still lack the basic skills to keep themselves, their communities, and their employers safe.”

In the new Cyber Risk Literacy and Education Index, the Oliver Wyman Forum assessed 50 geographies including the European Union, on the present cyber risk literacy of its population, and the nature of related education and training available to promote and enable future cyber risk literacy. Specifically, the Index measures five key drivers of cyber-risk literacy and education: The public’s motivation to practice good cybersecurity hygiene; government policies to improve cyber literacy; how well cyber risks are addressed by education systems; how well businesses are raising their employees cyber skills, and the degree to which digital access and skills are shared broadly within the population.

Switzerland, Singapore and the UK topped the list because of their strong government policies, education systems and training, practical follow through and metrics as well as population motivation to reduce risk. Switzerland, the number one ranked country, has a comprehensive implementation document that lays out specific responsibilities along with what national or provincial legislation is required. Specific milestones are set, and timelines are assigned to ensure accountability regardless of who oversees the government.

Singapore, which is ranked second, has prioritized cybersecurity education efforts from early childhood to retirees. It established the Cyber Security Agency of Singapore to keep its cyberspace safe and secure. Its cyber wellness courses occur over multiple grades and focus on social and practical safety tips such as understanding cyber bullying.

The UK ranked third, has the most integrated cyber system because it incorporates cyber risk into both primary and secondary education. The UK’s National Cyber Security Strategy of 2016-2021 is also one of the strongest plans globally. The US ranked 10^th.

Countries that rank lower lack an overall national strategy and fail to emphasize cyber risk in schools. Some countries in emerging markets are only beginning to identify cybersecurity as a national concern.

“Governments that want to improve the cyber risk literacy of their citizens can use the index to strengthen their strategy by way of adopting new mindsets, trainings, messaging, accessibility and best practices,” Mee added. “With most children using the internet by the age of four, it is never too early to start teaching your citizens to protect themselves.”

Methodology and Governance

A methodology report is available, including full details on objectives, process, indicators, research, and rankings. The Index and methodology are overseen by members of Oliver Wyman and a geographically diverse expert group to provide constructive critique, expert guidance and to ensure that the index definition, determination and application processes operate with the appropriate degrees of consideration, rigor as practicable, objectivity, and impartiality.

About the Oliver Wyman Forum

The Oliver Wyman Forum is committed to bringing together leaders in business, public policy, social enterprises, and academia to help solve the world’s toughest problems. The Oliver Wyman Forum strives to discover and develop innovative solutions by conducting research, convening leading thinkers, analyzing options, and inspiring action on three fronts: Reframing Industry, Business in Society, and Global Economic and Political Change. Together with our growing and diverse community of experts, we think we can make a difference. For more information, visit www.oliverwymanforum.com

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.