MGM RESORTS UPDATE ON RECENT CYBERSECURITY ISSUE
- MGM Resorts identified a cybersecurity issue affecting its systems
- Unauthorized third party obtained personal information of some customers
- Types of impacted information included name, contact information, gender, date of birth, and driver's license number
- Limited number of customers' Social Security number and/or passport number was also affected
- Company does not believe customer passwords, bank account numbers, or payment card information was affected
- MGM Resorts took steps to protect its systems and data, including shutting down certain systems
- Investigation ongoing with assistance of leading cybersecurity experts
- MGM Resorts is notifying affected customers and providing credit monitoring and identity protection services
- Customers can contact a dedicated call center for more information
- None.
The affected information included name, contact information (such as phone number, email address, and postal address), gender, date of birth, and driver's license number. For a limited number of customers, Social Security number and/or passport number was also affected. The types of impacted information varied by individual.
The Company does not believe customer passwords, bank account numbers, or payment card information was affected by this issue.
Promptly after learning of this issue, MGM Resorts took steps to protect its systems and data, including shutting down certain systems. The Company also quickly launched an investigation with the assistance of leading cybersecurity experts and is coordinating with law enforcement. MGM Resorts takes the security of its systems and data very seriously and has put in place additional safeguards to further protect its systems.
MGM Resorts is notifying relevant customers by email as required by applicable law and has arranged to provide those customers with credit monitoring and identity protection services at no cost to them. Individuals who receive an email from MGM Resorts about this issue should refer to that email for additional information and instructions for enrolling in these services.
MGM Resorts' notice regarding this issue recommends steps relevant customers can take to help protect their information. The Company has set up a dedicated call center at 800-621-9437 toll-free Monday through Friday from 8 am – 10 pm Central, or Saturday and Sunday from 10 am – 7 pm Central (excluding major
Cautionary Statement Concerning Forward-Looking Statements
Statements in this press release that are not historical facts are forward-looking statements, within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on management's current expectations and assumptions, are not based on historical facts and are subject to risks and uncertainties, and other important factors that could cause actual results to differ materially from those expressed or implied in the forward-looking statements. Examples of such factors include but are not limited to: additional information regarding the extent of the cybersecurity issue that the Company may uncover during its ongoing investigation; the Company's ability to assess and remedy the issue; the scope of personal information that was accessed or obtained by the unauthorized third party and the efficacy of the measures that the Company is implementing to further enhance its system safeguards. The forward-looking statements contained in this press release are based on management's current expectations and are subject to risks and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements. Additional risks and uncertainties that may cause actual results to differ materially include the risks and uncertainties listed in the Company's filings with the Securities and Exchange Commission (the "SEC"), including the Company's Form 10-K filed with the SEC on February 24, 2023. In providing forward-looking statements, the Company is not undertaking any duty or obligation to update these statements publicly as a result of new information, future events or otherwise, except as required by law. If the Company updates one or more forward-looking statements, no inference should be drawn that it will make additional updates with respect to those other forward-looking statements.
About MGM Resorts International
MGM Resorts International (NYSE: MGM) is an S&P 500® global entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of
MGM RESORTS CONTACT:
BRIAN AHERN
Executive Director, Communications
media@mgmresorts.com
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SOURCE MGM Resorts International
FAQ
What cybersecurity issue did MGM Resorts identify?
What personal information was obtained by the unauthorized third party?
Were Social Security numbers or passport numbers affected?
What steps did MGM Resorts take to protect its systems and data?
Is customer payment card information affected?
What services are being provided to affected customers?
How can customers get more information about the issue?
