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BetMGM Rewards Points Now Combined Into Single, Digital Wallet

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BetMGM has announced a significant upgrade to its customer experience by consolidating BetMGM Reward Points (BRPs) into a single account system. This enhancement allows users to access their rewards points across different jurisdictions, complementing the existing single, digital wallet feature that provides unified login credentials and cash balance accessibility. BetMGM became the first sports betting app to offer Nevada bettors nationwide connectivity through this digital wallet system in August. Players can earn rewards points through BetMGM Sportsbook, Casino, and Poker activities, which can be redeemed for odds boosts, Gametime credits, at MGM Resorts destinations, or exchanged for Marriott Bonvoy Points.

BetMGM ha annunciato un significativo miglioramento della propria esperienza utente consolidando i BetMGM Reward Points (BRPs) in un sistema di account unico. Questo miglioramento consente agli utenti di accedere ai propri punti premio in diverse giurisdizioni, completando la già esistente funzione di portafoglio digitale unico che offre credenziali di accesso unificate e accessibilità al saldo in denaro. BetMGM è stata la prima app di scommesse sportive a offrire ai giocatori del Nevada connettività a livello nazionale tramite questo sistema di portafoglio digitale ad agosto. I giocatori possono guadagnare punti premio tramite attività di BetMGM Sportsbook, Casinò e Poker, che possono essere riscattati per aumenti delle quote, crediti Gametime, presso le destinazioni MGM Resorts o scambiati per punti Marriott Bonvoy.

BetMGM ha anunciado una mejora significativa en la experiencia del cliente al consolidar los BetMGM Reward Points (BRPs) en un sistema de cuenta única. Esta mejora permite a los usuarios acceder a sus puntos de recompensa en diferentes jurisdicciones, complementando la función de billetera digital única existente que proporciona credenciales de inicio de sesión unificadas y acceso al saldo en efectivo. BetMGM se convirtió en la primera aplicación de apuestas deportivas en ofrecer a los apostadores de Nevada conectividad a nivel nacional a través de este sistema de billetera digital en agosto. Los jugadores pueden ganar puntos de recompensa a través de actividades de BetMGM Sportsbook, Casino y Póker, que pueden canjearse por aumentos de cuotas, créditos Gametime, en destinos de MGM Resorts, o intercambiarse por puntos de Marriott Bonvoy.

BetMGMBetMGM 보상 포인트(BRPs)를 단일 계정 시스템으로 통합하여 고객 경험을 크게 향상시켰습니다. 이 개선 사항은 사용자가 다양한 관할권에서 보상 포인트에 접근할 수 있게 하며, 통합된 로그인 자격 증명과 현금 잔액 접근을 제공하는 기존의 단일 디지털 지갑 기능을 보완합니다. BetMGM은 8월에 이 디지털 지갑 시스템을 통해 네바다의 베터에게 전국적으로 연결성을 제공하는 최초의 스포츠 베팅 앱이 되었습니다. 플레이어는 BetMGM 스포츠북, 카지노 및 포커 활동을 통해 보상 포인트를 적립할 수 있으며, 이는 배당률 증가, 게임 시간 크레딧, MGM 리조트 목적지에서 사용할 수 있거나 메리어트 본보이 포인트로 교환할 수 있습니다.

BetMGM a annoncé une amélioration significative de l'expérience client en consolidant les BetMGM Reward Points (BRPs) dans un système de compte unique. Cette amélioration permet aux utilisateurs d'accéder à leurs points de récompense dans différentes juridictions, complétant ainsi la fonction actuelle de portefeuille numérique unique offrant des identifiants de connexion unifiés et un accès au solde d'argent. BetMGM est devenu la première application de paris sportifs à offrir aux parieurs du Nevada une connectivité nationale via ce système de portefeuille numérique en août. Les joueurs peuvent gagner des points de récompense grâce aux activités de BetMGM Sportsbook, Casino et Poker, qui peuvent être échangés contre des augmentations de cotes, des crédits Gametime, à des destinations MGM Resorts, ou échangés contre des points Marriott Bonvoy.

BetMGM hat ein bedeutendes Upgrade für seine Kundenexperience angekündigt, indem die BetMGM Reward Points (BRPs) in ein einheitliches Kontosystem konsolidiert werden. Diese Verbesserung ermöglicht den Nutzern den Zugriff auf ihre Belohnungspunkte in verschiedenen Jurisdiktionen und ergänzt die bereits bestehende Funktion des einzigen digitalen Geldbeutels, der einheitliche Anmeldedaten und Zugriff auf das Bargeldguthaben bietet. Im August wurde BetMGM die erste Sportwetten-App, die Wettenden aus Nevada eine landesweite Konnektivität über dieses digitale Geldbeutelsystem bietet. Spieler können Belohnungspunkte durch Aktivitäten in BetMGM Sportsbook, Casino und Poker verdienen, die gegen Wettquotenerhöhungen, Gametime-Guthaben, an MGM Resorts-Zielen eingelöst oder in Marriott Bonvoy-Punkte umgetauscht werden können.

Positive
  • First sports betting app to offer nationwide connectivity through a single digital wallet
  • Expanded market presence across 29 North American markets
  • Strategic partnerships with MGM Resorts International and Marriott Bonvoy enhancing customer rewards program
  • Consolidated rewards system improving customer experience and retention
Negative
  • None.

Insights

The consolidation of BetMGM's rewards system into a single digital wallet marks a significant strategic advancement in customer retention and market competitiveness. This integration creates a seamless cross-jurisdictional loyalty program that addresses a major pain point in the fragmented U.S. gaming market.

The unified platform offers substantial competitive advantages:

  • Enhanced user retention through simplified reward tracking
  • Increased cross-state engagement opportunities
  • Stronger integration with MGM Resorts' physical locations
  • Strategic partnership leverage with Marriott Bonvoy
This move strengthens BetMGM's market position as the only operator offering nationwide connectivity in Nevada, potentially driving higher customer lifetime value and reducing churn rates across their 29 North American markets.

The implementation of a unified digital wallet represents a significant technological milestone in the gaming industry. The system's ability to maintain consistent account credentials and seamlessly transfer rewards across jurisdictions demonstrates advanced payment infrastructure integration. This consolidation addresses complex regulatory compliance requirements while maintaining user-friendly functionality.

The wallet's omnichannel capabilities, connecting online betting with physical resort experiences, create a powerful ecosystem that can drive higher engagement and transaction volumes. This infrastructure investment positions BetMGM to capture increased market share through reduced friction in customer experience and improved loyalty program accessibility.

Streamlined nationwide access to digital bonuses, MGM Rewards Points, Marriott Bonvoy Points, and more

JERSEY CITY, N.J., Nov. 25, 2024 /PRNewswire/ -- BetMGM, a leading iGaming and sports betting operator, today announced a major enhancement to its customer experience by consolidating BetMGM Reward Points (BRPs) into a single account. In addition to users' cash balance, this feature enables BetMGM Rewards Points to travel with them across jurisdictions.

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Streamlining BetMGM Rewards Points into a single account is the next phase of BetMGM's single, digital wallet. With single account, users have one set of login credentials and account settings, along with a single cash balance accessible in all states where BetMGM is available. In August, BetMGM became the first sports betting app to offer Nevada bettors seamless, nationwide connectivity through a single, digital wallet. Through operation and partnership with MGM Resorts, this innovative feature makes BetMGM the only legalized sports betting app that allows Nevada residents and visitors to wager in the state and carry their funds to BetMGM mobile markets across the United States. 

"We are committed to streamlining the loyalty experience for our players so they can enjoy the rewards they earn wherever they are in the U.S.," said Adam Greenblatt, BetMGM CEO. "The BetMGM Rewards Program showcases our key differentiators -- omnichannel play, the iconic hospitality and MGM Resorts International's entertainment, and partnerships including our alliance with Marriott Bonvoy. With every bet at the sportsbook and spin of the slot you are earning rewards that can be used online or in-person."  

Players can earn BetMGM Rewards Points and Tier Credits by playing at BetMGM Sportsbook, BetMGM Casino and BetMGM Poker.

Highlights of the streamlined BetMGM Rewards include:

  • BetMGM Rewards Points now travel with you in all single account markets (Puerto Rico and Ontario not included).
  • When a player creates an account in a new location, their BRP balance consolidates into one balance.
  • Players can earn BetMGM Rewards Points and Tier Credits by playing at BetMGM Sportsbook, BetMGM Casino and BetMGM Poker. Players can redeem BetMGM Rewards Points earned through play in the Rewards Store and use them for odds boosts and Gametime credits. BRPs can also be redeemed at MGM Resorts International destinations, exchanged for Marriott Bonvoy Points, and more.

BetMGM currently operates in 29 markets across North America including AZ, CO, IL, IN, IA, KS, KY, LA, MD, MA, MI, MS, NV, NJ, NM, NY, NC, OH, OR, PA, SD, TN, VA, DC, WA, WV, WY as well as Ontario, Canada and Puerto Rico.

As BetMGM continues to expand to new markets and introduces new features, responsible gaming education remains a key focus. BetMGM is proud to provide resources to help customers play responsibly including GameSense, an industry-leading program, developed and licensed to MGM Resorts by the British Columbia Lottery Corporation. Through the integration within BetMGM's mobile and desktop platforms, customers can receive the same GameSense experience they have grown to rely on at MGM Resorts properties nationwide. This complements BetMGM's already existing responsible gaming tools which serve to provide customers with an entertaining and safe digital experience.

The BetMGM app is available for download on both iOS and Android and is accessible via desktop at http://www.betmgm.com.

For more information and to explore our new features, follow @BetMGM on X or visit www.betmgm.com.

Disclaimer
Gambling problem? Call 1-800-GAMBLER (Available in the US), Call 877-8-HOPENY or text HOPENY (467369) (NY), Call 1-800-327-5050 (MA). 21+ only. Please Gamble Responsibly. Call 1-800-NEXT-STEP (AZ), 1-800-BETS-OFF (IA), 1-800-981-0023 (PR). Subject to eligibility requirements. In partnership with Kansas Crossing Casino and Hotel. See BetMGM.com for Terms. US promotional offers not available in DC, Mississippi, New York, Nevada, Ontario, or Puerto Rico.

About BetMGM
BetMGM is a market-leading sports betting and gaming entertainment company, pioneering the online gaming industry. Born out of a partnership between MGM Resorts International (NYSE: MGM) and Entain Plc (LSE: ENT), BetMGM has exclusive access to all of MGM's U.S. land-based and online sports betting, major tournament poker, and online gaming businesses. Utilizing Entain's U.S.-licensed, state-of-the-art technology, BetMGM offers sports betting and online gaming via market-leading brands including BetMGM, Borgata Casino, Party Casino and Party Poker. Founded in 2018, BetMGM is headquartered in New Jersey. For more information, visit https://sports.betmgm.com/en/blog/.

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SOURCE BetMGM

FAQ

What are the new features of BetMGM's consolidated rewards system?

BetMGM's new system combines BetMGM Reward Points into a single account, allowing points to travel across jurisdictions. Users can earn points through Sportsbook, Casino, and Poker play, and redeem them for odds boosts, Gametime credits, at MGM Resorts, or convert them to Marriott Bonvoy Points.

In which markets does BetMGM currently operate?

BetMGM operates in 29 markets across North America, including major states like Arizona, Colorado, Illinois, Michigan, New Jersey, New York, and Pennsylvania, as well as Ontario, Canada and Puerto Rico.

How does BetMGM's single digital wallet benefit Nevada bettors?

BetMGM's single digital wallet allows Nevada residents and visitors to wager in the state and carry their funds to BetMGM mobile markets across the United States, making it the first sports betting app to offer this nationwide connectivity.

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