Veradigm to Enhance Independent Practice Financial Management with AI for Practice Fusion Billing Services

Rhea-AI Summary

Veradigm Inc. (NASDAQ: MDRX) announced the launch of a conversational AI agent for Practice Fusion Billing Services, aimed at simplifying the billing process and optimizing financial management for independent healthcare providers. The AI, integrated with Microsoft and Zammo.ai software, provides instant conversation responses and feedback, trained in a closed system to generate real-time responses based on a comprehensive billing knowledge base.

Positive

• Integration with Microsoft and Zammo.ai software enhances productivity and patient outcomes
• Rapid development and deployment of the AI solution in weeks showcase potential for future innovations

Negative

• None.

CHICAGO--(BUSINESS WIRE)-- Veradigm Inc. (NASDAQ: MDRX), a leading provider of healthcare data and technology solutions, announced today that it will now offer a conversational artificial intelligence (AI) agent for Practice Fusion Billing Services, a Veradigm Network solution. Created to quickly answer questions in a conversational format designed to meet client needs, this enhancement will help simplify the billing process and optimize financial management for independent healthcare providers.

Billing processes have long been a complex and time-consuming challenge for many independent practices. Through its integration with Microsoft and the Azure-based software solution from Zammo.ai Microsoft accelerator software vendor, Practice Fusion Billing Services customers can now benefit from instant conversation responses and feedback directly from the Practice Fusion EHR platform. Practice Fusion Billing Services integrates Microsoft Azure AI Search and Azure OpenAI Service. The AI has been trained in a closed system, based upon a comprehensive billing knowledge base, and will generate normalized real time responses to Practice Fusion Billing Services questions.

“We are dedicated to helping independent medical practices optimize their financial management efforts,” said Tom Langan, President and Chief Commercial Officer of Veradigm. “This is a testament to our commitment to simplifying complex processes and improving the financial health of independent practices.”

“We are witnessing a generational transformation in healthcare,” added Ian Maurer, VP of Development at Veradigm. “Artificial Intelligence can enhance practice productivity, reduce provider fatigue, and improve patient outcomes. Through the Veradigm integration with Microsoft Azure OpenAI Service using the Zammo.ai SaaS Accelerator our team was able to rapidly develop and deploy this generative AI solution for Practice Fusion Billing Services in weeks, not months. We see this solution as a foundational enhancement with exciting future potential.”

“A wide variety of industries are rapidly adopting conversational AI solutions to better meet customer needs while increasing engagement, lowering costs, and boosting productivity,” said Tyler Bryson, CVP, US Health & Public Sector Industries, Microsoft. “Through our collaboration with Veradigm and the power of Microsoft Azure AI capabilities, we are helping accelerate innovation and transforming the way clinicians within the Veradigm Network get answers and solve billing challenges.”

About Veradigm®

Veradigm is a healthcare technology company that drives value through its unique combination of platforms, data, expertise, connectivity, and scale. The Veradigm Network features a dynamic community of solutions and partners providing advanced insights, technology, and data-driven solutions for the healthcare provider, payer, and biopharma markets. For more information about how Veradigm is fulfilling its mission of Transforming Health, Insightfully, visit www.veradigm.com, or find Veradigm on LinkedIn, Facebook, Twitter, and YouTube.

© 2023 Veradigm Inc. and/or its affiliates. All Rights Reserved.

View source version on businesswire.com: https://www.businesswire.com/news/home/20231211974097/en/

Investors:

Jenny Gelinas

312-506-1237

jenny.gelinas@veradigm.com

Media:

Concetta Rasiarmos

312-447-2466

concetta.rasiarmos@veradigm.com

Source: Veradigm Inc.

FAQ

What did Veradigm Inc. (MDRX) announce?

Veradigm Inc. announced the launch of a conversational AI agent for Practice Fusion Billing Services.

How does the AI agent aim to help independent healthcare providers?

The AI agent aims to simplify the billing process and optimize financial management for independent healthcare providers.

What software solutions is the AI agent integrated with?

The AI agent is integrated with Microsoft and the Azure-based software solution from Zammo.ai.

What are the benefits of the AI agent?

The AI agent provides instant conversation responses and feedback, trained in a closed system to generate real-time responses based on a comprehensive billing knowledge base.

Who are the key personnel quoted in the press release?

Tom Langan, President and Chief Commercial Officer of Veradigm, and Ian Maurer, VP of Development at Veradigm, are quoted in the press release.

What is the potential future impact of the AI solution?

The rapid development and deployment of the AI solution in weeks showcase potential for future innovations.

What is the collaboration mentioned in the press release?

The collaboration is between Veradigm, Microsoft, and Zammo.ai to provide AI capabilities and accelerate innovation in healthcare.

What industry trends are mentioned in the press release?

The press release mentions the rapid adoption of conversational AI solutions across various industries to meet customer needs, increase engagement, lower costs, and boost productivity.