STOCK TITAN

Mercury Insurance is Ready to Assist Georgia Policyholders Impacted by Tropical Storm Debby

Rhea-AI Impact
(Neutral)
Rhea-AI Sentiment
(Negative)
Tags

Mercury Insurance is prepared to assist policyholders in Georgia affected by Tropical Storm Debby. Customers can report damages and losses through the claims hotline at (800) 503-3724 or digitally via the company's website. The insurer offers a user-friendly web-based app and telephone options for claim initiation, with dedicated adjusters ready to evaluate storm-related damages.

Mercury provides a step-by-step guide for policyholders to expedite the claims process, including protecting property from further damage, providing policy information, and documenting damages with photos. The company also offers advice on post-hurricane cleanup through its online resource center.

Loading...
Loading translation...

Positive

  • Mercury Insurance is proactively assisting policyholders affected by Tropical Storm Debby
  • The company offers multiple channels for claim reporting, including a 24/7 hotline and digital options
  • Mercury provides a user-friendly web-based app for seamless claim initiation

Negative

  • None.

News Market Reaction

+1.01%
1 alert
+1.01% News Effect

On the day this news was published, MCY gained 1.01%, reflecting a mild positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

Policyholders can report claims anytime at (800) 503-3724 or via Mercury's automated digital experience

LOS ANGELES, Aug. 6, 2024 /PRNewswire/ -- Mercury Insurance is ready to assist policyholders who have been impacted by Tropical Storm Debby in Georgia. Customers can report damages and losses anytime through Mercury's claims hotline at (800) 503-3724 or digitally by visiting https://www.mercuryinsurance.com/claims/residence-claim.html.

"We recognize that the recovery process after a tropical storm such as Debby can be a difficult and emotional time. However, the Mercury claims team is here for our Georgia customers impacted by the severe weather," says Bonnie Lee, Vice President, Property Claims at Mercury Insurance.

In the aftermath of the storm, impacted policyholders also have the option to initiate a claim seamlessly through Mercury's user-friendly web-based app or via telephone. Those choosing the digital route will be guided through a straightforward process using clear prompts. Mercury's dedicated claims adjusters stand ready to evaluate storm-related damages. 

For homeowners seeking further guidance on the claims filing process, detailed information can be found at the company's online claims portal. Mercury policyholders should follow these steps to help expedite the process:

  • Contact Mercury immediately to report your loss at 800-503-3724 or digitally by visiting https://www.mercuryinsurance.com/claims/residence-claim.html
     
  • Take a moment to protect your property from further damage (i.e., tarps on damaged roofs).
     
  • Be prepared to provide your policy number.
     
  • Provide all of your contact information so your adjuster can reach you. It's important that you provide all your phone numbers, even if temporary.
     
  • Take account and be prepared to provide a complete description of your damage. Have photos of your damage ready to share with your assigned adjuster.
     
  • If available, have any pre-loss photos/videos of your property or its contents ready to share with your adjuster. This will assist your adjuster with the damage evaluation process.
     
  • Do not remove any debris or damaged property that may be related to your claim. Please note that if it is unsafe to keep any damaged personal items, take photos of the unsafe items for your adjuster to review as part of your claims, then properly discard unsafe items.
     
  • Keep records and receipts for additional living expenses that were incurred if you were forced to leave your home, and provide copies to your adjuster.

Mercury also provides advice for Georgians on how to begin cleaning up after a hurricane at its resource center: https://www.mercuryinsurance.com/resources/weather/.

Mercury Insurance encourages customers to review their homeowners and auto insurance policies with their local agents on a yearly basis to ensure they have the coverage they need.

Headquartered in Los Angeles, Mercury Insurance provides auto, homeowners and business insurance through more than 4,700 employees and a network of more than 8,000 independent agents in 11 states.

About Mercury Insurance 

Mercury Insurance (NYSE: MCY) is a multiple-line insurance carrier offering personal auto, homeowners, and renters insurance directly to consumers and through a network of independent agents in Arizona, California, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia, as well as auto insurance in Florida. Mercury also writes business owners, business auto, landlord, commercial multi-peril and mechanical protection insurance in various states.

Since 1962, Mercury has provided customers with tremendous value for their insurance dollar by pairing ultra-competitive rates with excellent customer service. Mercury has earned "A" ratings from A.M. Best and Fitch, as well as "Best Auto Insurance Company" designations from Forbes and Insure.com. For more information visit www.MercuryInsurance.com or follow the company on Twitter or Facebook.

logo (PRNewsfoto/Mercury Insurance)

 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/mercury-insurance-is-ready-to-assist-georgia-policyholders-impacted-by-tropical-storm-debby-302215818.html

SOURCE Mercury General Corporation

FAQ

How can Georgia policyholders report claims to Mercury Insurance for Tropical Storm Debby damage?

Georgia policyholders can report claims to Mercury Insurance for Tropical Storm Debby damage by calling the claims hotline at (800) 503-3724 or visiting the company's website to file a claim digitally.

What steps should Mercury Insurance (MCY) policyholders take to expedite the claims process for Tropical Storm Debby?

To expedite the claims process, Mercury Insurance (MCY) policyholders should: 1) Contact Mercury immediately to report the loss, 2) Protect property from further damage, 3) Provide policy number and contact information, 4) Describe the damage and have photos ready, 5) Keep records of additional living expenses if displaced.

Does Mercury Insurance (MCY) offer digital claim filing options for Tropical Storm Debby damages?

Yes, Mercury Insurance (MCY) offers digital claim filing options for Tropical Storm Debby damages through their user-friendly web-based app and online claims portal at mercuryinsurance.com.

Where can Mercury Insurance policyholders find advice on post-hurricane cleanup in Georgia?

Mercury Insurance policyholders can find advice on post-hurricane cleanup in Georgia at the company's online resource center: https://www.mercuryinsurance.com/resources/weather/.
Mercury General

NYSE:MCY

MCY Rankings

MCY Latest News

MCY Latest SEC Filings

MCY Stock Data

5.00B
26.56M
52.03%
47.55%
2.96%
Insurance - Property & Casualty
Fire, Marine & Casualty Insurance
Link
United States
LOS ANGELES