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Mercury Insurance is Ready to Assist Georgia Policyholders Impacted by Tropical Storm Debby

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Mercury Insurance is prepared to assist policyholders in Georgia affected by Tropical Storm Debby. Customers can report damages and losses through the claims hotline at (800) 503-3724 or digitally via the company's website. The insurer offers a user-friendly web-based app and telephone options for claim initiation, with dedicated adjusters ready to evaluate storm-related damages.

Mercury provides a step-by-step guide for policyholders to expedite the claims process, including protecting property from further damage, providing policy information, and documenting damages with photos. The company also offers advice on post-hurricane cleanup through its online resource center.

Mercury Insurance è pronta ad assistere i propri assicurati in Georgia colpiti dalla Tempesta Tropicale Debby. I clienti possono segnalare danni e perdite tramite la hotline per i sinistri al (800) 503-3724 oppure in modo digitale attraverso il sito web dell'azienda. L'assicuratore offre un'applicazione web user-friendly e opzioni telefoniche per l'avvio delle pratiche di sinistro, con un team di periti dedicati pronti a valutare i danni causati dalla tempesta.

Mercury fornisce una guida passo-passo per gli assicurati per accelerare il processo di richiesta, inclusa la protezione della proprietà da ulteriori danni, la fornitura di informazioni sulla polizza e la documentazione dei danni con fotografie. L'azienda offre anche consigli sulla pulizia post-uragano attraverso il suo centro risorse online.

Mercury Insurance está preparada para ayudar a los asegurados en Georgia afectados por la Tormenta Tropical Debby. Los clientes pueden reportar daños y pérdidas a través de la línea directa de reclamos al (800) 503-3724 o digitalmente a través del sitio web de la empresa. El asegurador ofrece una aplicación web fácil de usar y opciones telefónicas para iniciar los reclamos, con ajustadores dedicados listos para evaluar los daños relacionados con la tormenta.

Mercury proporciona una guía paso a paso para los asegurados para agilizar el proceso de reclamos, incluyendo la protección de la propiedad contra daños adicionales, proporcionando información de la póliza y documentando los daños con fotos. La empresa también ofrece consejos sobre la limpieza posterior al huracán a través de su centro de recursos en línea.

Mercury Insurance조지아에서 열대성 폭풍 데비의 피해를 입은 보험 가입자를 돕기 위해 준비되어 있습니다. 고객은 청구 핫라인 (800) 503-3724를 통해 또는 회사 웹사이트를 통해 디지털 방식으로 피해 및 손실을 신고할 수 있습니다. 이 보험사는 청구 시작을 위한 사용자 친화적인 웹 기반 앱과 전화 옵션을 제공하며, 폭풍과 관련된 피해를 평가할 준비가 된 전담 조정사들이 있습니다.

머큐리는 보험 가입자가 청구 프로세스를 신속하게 처리하도록 돕기 위해 단계별 가이드를 제공하며, 여기에는 추가 피해로부터 재산을 보호하고, 보험 정보 제공 및 사진을 통해 피해를 문서화하는 것이 포함됩니다. 또한, 회사는 온라인 자원 센터를 통해 허리케인 이후의 청소에 대한 조언도 제공합니다.

Mercury Insurance est prêt à assister les assurés en Géorgie touchés par la tempête tropicale Debby. Les clients peuvent signaler des dommages et des pertes via la ligne directe des sinistres au (800) 503-3724 ou numériquement via le site Web de l'entreprise. L'assureur propose une application web conviviale et des options téléphoniques pour initier les réclamations, avec des experts dédiés prêts à évaluer les dommages liés à la tempête.

Mercury fournit un guide étape par étape pour les assurés afin d'accélérer le processus de réclamation, notamment en protégeant les biens contre d'autres dommages, en fournissant des informations sur la police et en documentant les dommages avec des photos. L'entreprise propose également des conseils sur le nettoyage après l'ouragan via son centre de ressources en ligne.

Mercury Insurance ist bereit, Versicherungsnehmer in Georgia zu unterstützen, die von Tropensturm Debby betroffen sind. Kunden können Schäden und Verluste über die Schadenshotline unter (800) 503-3724 oder digital über die Website des Unternehmens melden. Der Versicherer bietet eine benutzerfreundliche webbasierte App sowie telefonische Optionen zur Einleitung von Ansprüchen, wobei spezielle Schadensgutachter bereitstehen, um sturmbedingte Schäden zu bewerten.

Mercury bietet eine Schritt-für-Schritt-Anleitung für Versicherungsnehmer, um den Schadensprozess zu beschleunigen, einschließlich des Schutzes des Eigentums vor weiteren Schäden, der Bereitstellung von Policeninformationen und der Dokumentation von Schäden mit Fotos. Das Unternehmen gibt auch Ratschläge zur Reinigung nach dem Hurrikan über sein Online-Ressourcenzentrum.

Positive
  • Mercury Insurance is proactively assisting policyholders affected by Tropical Storm Debby
  • The company offers multiple channels for claim reporting, including a 24/7 hotline and digital options
  • Mercury provides a user-friendly web-based app for seamless claim initiation
Negative
  • None.

Policyholders can report claims anytime at (800) 503-3724 or via Mercury's automated digital experience

LOS ANGELES, Aug. 6, 2024 /PRNewswire/ -- Mercury Insurance is ready to assist policyholders who have been impacted by Tropical Storm Debby in Georgia. Customers can report damages and losses anytime through Mercury's claims hotline at (800) 503-3724 or digitally by visiting https://www.mercuryinsurance.com/claims/residence-claim.html.

"We recognize that the recovery process after a tropical storm such as Debby can be a difficult and emotional time. However, the Mercury claims team is here for our Georgia customers impacted by the severe weather," says Bonnie Lee, Vice President, Property Claims at Mercury Insurance.

In the aftermath of the storm, impacted policyholders also have the option to initiate a claim seamlessly through Mercury's user-friendly web-based app or via telephone. Those choosing the digital route will be guided through a straightforward process using clear prompts. Mercury's dedicated claims adjusters stand ready to evaluate storm-related damages. 

For homeowners seeking further guidance on the claims filing process, detailed information can be found at the company's online claims portal. Mercury policyholders should follow these steps to help expedite the process:

  • Contact Mercury immediately to report your loss at 800-503-3724 or digitally by visiting https://www.mercuryinsurance.com/claims/residence-claim.html
     
  • Take a moment to protect your property from further damage (i.e., tarps on damaged roofs).
     
  • Be prepared to provide your policy number.
     
  • Provide all of your contact information so your adjuster can reach you. It's important that you provide all your phone numbers, even if temporary.
     
  • Take account and be prepared to provide a complete description of your damage. Have photos of your damage ready to share with your assigned adjuster.
     
  • If available, have any pre-loss photos/videos of your property or its contents ready to share with your adjuster. This will assist your adjuster with the damage evaluation process.
     
  • Do not remove any debris or damaged property that may be related to your claim. Please note that if it is unsafe to keep any damaged personal items, take photos of the unsafe items for your adjuster to review as part of your claims, then properly discard unsafe items.
     
  • Keep records and receipts for additional living expenses that were incurred if you were forced to leave your home, and provide copies to your adjuster.

Mercury also provides advice for Georgians on how to begin cleaning up after a hurricane at its resource center: https://www.mercuryinsurance.com/resources/weather/.

Mercury Insurance encourages customers to review their homeowners and auto insurance policies with their local agents on a yearly basis to ensure they have the coverage they need.

Headquartered in Los Angeles, Mercury Insurance provides auto, homeowners and business insurance through more than 4,700 employees and a network of more than 8,000 independent agents in 11 states.

About Mercury Insurance 

Mercury Insurance (NYSE: MCY) is a multiple-line insurance carrier offering personal auto, homeowners, and renters insurance directly to consumers and through a network of independent agents in Arizona, California, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia, as well as auto insurance in Florida. Mercury also writes business owners, business auto, landlord, commercial multi-peril and mechanical protection insurance in various states.

Since 1962, Mercury has provided customers with tremendous value for their insurance dollar by pairing ultra-competitive rates with excellent customer service. Mercury has earned "A" ratings from A.M. Best and Fitch, as well as "Best Auto Insurance Company" designations from Forbes and Insure.com. For more information visit www.MercuryInsurance.com or follow the company on Twitter or Facebook.

logo (PRNewsfoto/Mercury Insurance)

 

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SOURCE Mercury General Corporation

FAQ

How can Georgia policyholders report claims to Mercury Insurance for Tropical Storm Debby damage?

Georgia policyholders can report claims to Mercury Insurance for Tropical Storm Debby damage by calling the claims hotline at (800) 503-3724 or visiting the company's website to file a claim digitally.

What steps should Mercury Insurance (MCY) policyholders take to expedite the claims process for Tropical Storm Debby?

To expedite the claims process, Mercury Insurance (MCY) policyholders should: 1) Contact Mercury immediately to report the loss, 2) Protect property from further damage, 3) Provide policy number and contact information, 4) Describe the damage and have photos ready, 5) Keep records of additional living expenses if displaced.

Does Mercury Insurance (MCY) offer digital claim filing options for Tropical Storm Debby damages?

Yes, Mercury Insurance (MCY) offers digital claim filing options for Tropical Storm Debby damages through their user-friendly web-based app and online claims portal at mercuryinsurance.com.

Where can Mercury Insurance policyholders find advice on post-hurricane cleanup in Georgia?

Mercury Insurance policyholders can find advice on post-hurricane cleanup in Georgia at the company's online resource center: https://www.mercuryinsurance.com/resources/weather/.

Mercury General Corp.

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