Mercury Insurance is Ready to Assist Georgia Policyholders Impacted by Tropical Storm Debby
Rhea-AI Summary
Mercury Insurance is prepared to assist policyholders in Georgia affected by Tropical Storm Debby. Customers can report damages and losses through the claims hotline at (800) 503-3724 or digitally via the company's website. The insurer offers a user-friendly web-based app and telephone options for claim initiation, with dedicated adjusters ready to evaluate storm-related damages.
Mercury provides a step-by-step guide for policyholders to expedite the claims process, including protecting property from further damage, providing policy information, and documenting damages with photos. The company also offers advice on post-hurricane cleanup through its online resource center.
Positive
- Mercury Insurance is proactively assisting policyholders affected by Tropical Storm Debby
- The company offers multiple channels for claim reporting, including a 24/7 hotline and digital options
- Mercury provides a user-friendly web-based app for seamless claim initiation
Negative
- None.
News Market Reaction
On the day this news was published, MCY gained 1.01%, reflecting a mild positive market reaction.
Data tracked by StockTitan Argus on the day of publication.
Policyholders can report claims anytime at (800) 503-3724 or via Mercury's automated digital experience
"We recognize that the recovery process after a tropical storm such as Debby can be a difficult and emotional time. However, the Mercury claims team is here for our
In the aftermath of the storm, impacted policyholders also have the option to initiate a claim seamlessly through Mercury's user-friendly web-based app or via telephone. Those choosing the digital route will be guided through a straightforward process using clear prompts. Mercury's dedicated claims adjusters stand ready to evaluate storm-related damages.
For homeowners seeking further guidance on the claims filing process, detailed information can be found at the company's online claims portal. Mercury policyholders should follow these steps to help expedite the process:
- Contact Mercury immediately to report your loss at 800-503-3724 or digitally by visiting https://www.mercuryinsurance.com/claims/residence-claim.html
- Take a moment to protect your property from further damage (i.e., tarps on damaged roofs).
- Be prepared to provide your policy number.
- Provide all of your contact information so your adjuster can reach you. It's important that you provide all your phone numbers, even if temporary.
- Take account and be prepared to provide a complete description of your damage. Have photos of your damage ready to share with your assigned adjuster.
- If available, have any pre-loss photos/videos of your property or its contents ready to share with your adjuster. This will assist your adjuster with the damage evaluation process.
- Do not remove any debris or damaged property that may be related to your claim. Please note that if it is unsafe to keep any damaged personal items, take photos of the unsafe items for your adjuster to review as part of your claims, then properly discard unsafe items.
- Keep records and receipts for additional living expenses that were incurred if you were forced to leave your home, and provide copies to your adjuster.
Mercury also provides advice for Georgians on how to begin cleaning up after a hurricane at its resource center: https://www.mercuryinsurance.com/resources/weather/.
Mercury Insurance encourages customers to review their homeowners and auto insurance policies with their local agents on a yearly basis to ensure they have the coverage they need.
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About Mercury Insurance
Mercury Insurance (NYSE: MCY) is a multiple-line insurance carrier offering personal auto, homeowners, and renters insurance directly to consumers and through a network of independent agents in
Since 1962, Mercury has provided customers with tremendous value for their insurance dollar by pairing ultra-competitive rates with excellent customer service. Mercury has earned "A" ratings from A.M. Best and Fitch, as well as "Best Auto Insurance Company" designations from Forbes and Insure.com. For more information visit www.MercuryInsurance.com or follow the company on Twitter or Facebook.
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SOURCE Mercury General Corporation
