Welcome to our dedicated page for Marchex Class B news (Ticker: MCHX), a resource for investors and traders seeking the latest updates and insights on Marchex Class B stock.
Marchex, Inc. (Class B) (symbol: MCHX) is a leading conversational analytics and solutions company dedicated to helping businesses connect with their customers more effectively. The company specializes in driving, measuring, and converting phone calls into valuable customer interactions. Through actionable intelligence, Marchex bridges the physical and digital worlds, thereby maximizing marketing investments and operational efficiencies for brands.
Marchex offers advanced solutions that provide deep insights into customer behavior and preferences. Leveraging artificial intelligence (AI) and powerful data analytics, the company's products enable businesses to understand and optimize voice and text-based communication channels. These insights not only aid in enhancing customer experiences but also empower sales and marketing teams to deliver the seamless buying journeys that modern consumers expect.
The majority of Marchex's revenue stems from its core analytics and solutions services. The firm operates primarily in the United States, Canada, and other international markets, thus ensuring a broad impact on various industries globally. Recent achievements include the development of innovative AI-powered functionalities that further enhance its conversational analytics capabilities.
Current Projects and Partnerships:
- Integration of AI-driven insights to refine customer interaction strategies.
- Collaborations with leading technology firms to enhance data accuracy and service efficiency.
- Ongoing research and development to expand the functionalities of existing solutions.
Marchex's commitment to excellence is evident in its continual drive to innovate and optimize customer engagement solutions. For the latest updates and more information, please visit www.marchex.com or follow them on Twitter at @marchex.
Marchex (NASDAQ: MCHX) has announced a partnership with Microsoft by joining the Microsoft Cloud AI Partner Program and gaining access to Azure Marketplace. This collaboration will allow Microsoft customers worldwide to access Marchex's AI-powered conversational analytics solutions, which are trained on billions of minutes of conversations.
The partnership combines Azure's capabilities with Marchex's analytics solutions to deliver customer insights and operational excellence. Marchex's solutions will be available on Azure Marketplace in early 2025, providing an additional channel for customers to purchase and deploy their AI-powered tools while allowing them to maximize their Microsoft cloud investments.
Marchex (NASDAQ: MCHX) reported Q3 2024 financial results with GAAP revenue of $12.6 million, slightly down from $12.8 million in Q3 2023. The company reduced its net loss to $0.8 million ($0.02 per share) from $1.5 million ($0.04 per share) year-over-year. Adjusted EBITDA was $0.3 million.
The company announced growth in Auto and Auto Services verticals, expansion in Home Services and Healthcare, and a new partnership with DealerOn. Marchex also revealed plans for vertical-specific AI solutions rollout in Q4, focusing on lead identification, value assessment, and trending topics discovery.
Marchex (NASDAQ: MCHX) announced the rollout of new vertical-specific advanced AI solutions focused on lead identification, value assessment, and trending topics discovery. Launching in Q4 2024, these solutions are tailored for automotive, home services, medical, and dental sectors. The AI tools offer high-value lead identification, industry-specific customization, data-driven decision making, marketing optimization, improved attribution, and customer topic analysis. The solutions aim to help businesses improve return on ad spend, understand customer behavior changes, and increase sales through descriptive, predictive, and prescriptive insights.
Marchex (NASDAQ: MCHX), a company specializing in AI and conversational intelligence solutions, has announced it will release its third quarter 2024 financial results on October 31, 2024, at approximately 4:20 p.m. ET. Following the release, management will host a conference call at 5:00 p.m. ET to discuss results and company outlook. A live webcast will be available on the Investors section of Marchex's website, with an archived version accessible two hours after the call.
Marchex (NASDAQ: MCHX) has partnered with DealerOn, a leading automotive marketing technology company, to deploy Marchex's AI-powered call analytics and attribution platform. This collaboration aims to optimize marketing campaigns for DealerOn's customers by leveraging conversational intelligence from calls. The partnership offers three key services: Premium Call Tracking, Digital Advertising Call Tracking, and Standard Call Tracking.
DealerOn, which serves over 5,000 automotive dealerships across North America, will utilize Marchex's solutions to provide quality reporting, improve marketing performance, and enhance allocation accuracy with prescriptive data analytics. This strategic alliance represents a significant step in Marchex's expansion and leadership in the automotive industry.
Marchex (NASDAQ: MCHX) reported its Q2 2024 financial results, showing a slight decline in revenue but improved profitability. GAAP revenue was $12.1 million, down from $12.5 million in Q2 2023. The company reduced its net loss to $0.8 million ($0.02 per share) from $2.7 million ($0.06 per share) year-over-year. Notably, Marchex achieved positive Adjusted EBITDA of $0.3 million, compared to -$1.0 million in Q2 2023.
The company highlighted progress in customer acquisition and expansion, particularly in the Auto, Auto Services, and Home Services verticals. Marchex also received two industry awards for its AI-driven solutions. CEO Edwin Miller expressed confidence in meeting margin and profitability goals for the year, setting a foundation for future growth.
Marchex (NASDAQ:MCHX), a company specializing in AI and conversational intelligence for operational excellence and revenue acceleration, has announced its plans to release second quarter 2024 financial results on August 8, 2024, at approximately 4:20 p.m. ET. The press release will be available in the Press Center section of Marchex's corporate website.
Following the release, Marchex management will host a conference call at 5:00 p.m. ET on the same day to discuss the results and provide an outlook for the company. Investors and interested parties can access a live webcast of the call through the Investors section of the Marchex website. An archived version of the webcast will also be made available two hours after the call's completion.
Marchex (NASDAQ: MCHX) has been awarded the 'Best Text Generative AI Solution' in the AI Breakthrough Awards for its Call Summaries and Sentiment Suite. This marks Marchex's third consecutive year winning an AI Breakthrough Award. The company's AI-powered solution analyzes consumer-to-business calls, generating summaries and sentiment analysis to help businesses identify exceptional customer experiences and improve sales processes.
Key features of Marchex's award-winning solution include:
- Outcome Focused Summaries
- Agent Focused Summaries
- Sentiment Suite with Emotion Categories
- Customer Emotion assessment
- View of Business analysis
Marchex CEO Edwin Miller emphasized the company's commitment to delivering innovative solutions that drive operational excellence and market expansion for clients.
Marchex (NASDAQ: MCHX) has won the 2024 APPEALIE SaaS Customer Success Award, recognizing its industry-leading conversational intelligence software platform.
Marchex's platform helped Sierra Air Conditioning and Plumbing identify gaps in customer conversations and make better sales and marketing decisions. This alignment led to improved ROI, more leads, and increased customer satisfaction.
The APPEALIE Awards are highly selective, vetting entrants thoroughly to highlight only top-tier SaaS platforms that deliver superior customer outcomes. Arabella Solaybar of APPEALIE emphasized the importance of customer satisfaction in the award’s criteria.
Marchex CRO Troy Hartless noted the award as a testament to their commitment to solving critical business problems and driving operational excellence for their customers.
Marchex (NASDAQ: MCHX) has announced a multi-year agreement with a major international luxury automotive brand to integrate its AI-powered conversation intelligence platform, Marchex Spotlight. This platform helps OEMs, brands, and dealers increase revenue and loyalty by analyzing customer conversations, including failed ones. Marchex Spotlight, now used by ten major automotive brands covering over 8,800 dealers and more than 50% of U.S. franchised dealerships, provides important insights and actions to enhance customer experiences and operational efficiency. CEO Edwin Miller expressed excitement about this new partnership and highlighted the strong engagement and adoption in the automotive sector.
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