LiveVox Holdings, Inc. - LVOXU STOCK NEWS

NICE to acquire LiveVox, a leading AI-driven proactive outreach provider, creating a unified platform for conversational AI. The transaction is expected to close in the first half of 2024. LiveVox stockholders will receive $3.74 in cash for each share of LiveVox common stock. The acquisition is expected to be cash flow positive and accretive to NICE’s operating income, operating margin, and non-GAAP EPS during 2024.

LiveVox (NASDAQ: LVOX) CEO John DiLullo recently appeared on Episode 70 of ICR's "Welcome to the Arena" podcast. The discussion explored DiLullo's career, the workings of LiveVox's cloud CCaaS platform, and the future of customer service. The podcast, launched in August 2021, features insights from industry leaders and is available on various platforms including Apple Podcasts, Spotify, and Google Podcasts. ICR, the communications firm behind the podcast, supports clients in enhancing enterprise value through strategic communications and advisory services.

LiveVox has announced a collaboration with Neustar to enhance outbound customer contactability through the integration of Neustar's Caller Name Optimization (CNO) and SmartDial solutions into its platform. This partnership aims to improve engagement rates and compliance risk management for businesses in various sectors, including financial services and healthcare. LiveVox reports that utilizing these solutions can lead to a 25% increase in right-party contact rates. Implementation is quick, typically completed in two weeks, thus allowing businesses to connect more effectively with their customers.