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Lumen launches new digital buying experience

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Lumen (NYSE: LUMN) has launched a new self-service online portal to simplify how businesses purchase networking, edge cloud, and security solutions. This digital buying experience allows for quick configuration, ordering, and deployment of services, responding to client requests for more agility. Key offerings include Lumen Hyper WAN for wide area networking, Dynamic Connections IP VPN for cloud connections, and DDoS Hyper for enhanced security against attacks. Lumen aims to continuously enhance its digital offerings to better serve its business clients.

Positive
  • Launch of a self-service online portal for easier product configuration and ordering.
  • Introduction of key products: Lumen Hyper WAN, Dynamic Connections IP VPN, and DDoS Hyper.
  • Quick deployment of services aimed at improving client responsiveness.
Negative
  • None.

DENVER, Oct. 19, 2020 /PRNewswire/ -- Lumen (NYSE: LUMN) announced today it is simplifying the way businesses buy their networking, edge cloud and security solutions. These products can now be configured, ordered, purchased and rapidly deployed through a new self-service online portal.

Learn more about the new Lumen digital buying experience here: https://www.lumen.com/en-us/shop.html

"In September, we introduced the Lumen technology platform for delivering the application and data services that are vital to our clients' success. This new digital buying experience is a foundational part of that," said Shaun Andrews, Lumen chief marketing officer. "Through an online portal, businesses can easily price and order products on demand, with just a few clicks. This do-it-yourself experience is one that our clients have been requesting to help them be more responsive to their specific business needs. The quick deployment of services can help businesses do amazing things in this 4th Industrial Revolution."

The Lumen digital buying experience gives customers access to a portfolio of new solutions:

  • Wide Area Network (WAN) – Lumen® Hyper WAN provides a network platform for connecting multiple office locations to internet- and MPLS IP VPN-services that customers can easily set up, maintain and scale in minutes.
  • Cloud Connections – Lumen® Dynamic Connections IP VPN connects a business's WAN to cloud environments in real time, via secure private connections. Business headquarters, branches and data centers can shift applications in minutes to when and where they are most valuable.
  • Distributed Denial of Service (DDoS) Protection – Lumen® DDoS Hyper protects internet applications from increasingly sophisticated attacks with advanced detection and mitigation capabilities. This digital quote-to-order process includes automated turnup of on-demand DDoS protection for Lumen- or third-party internet when it is needed most.

Businesses can access the Lumen online portal, Control Center, for resources to help them learn more about these products, see pricing options, request a quote and talk with a live representative for assistance, if needed. A "Click to Chat" button is also available for a quick, online conversation with an expert. Lumen plans to continuously strengthen the capabilities of its digital products and deliver additional self-service solutions in the coming months.

Additional Resources:

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With approximately 450,000 route fiber miles and serving customers in more than 60 countries, we deliver the fastest, most secure platform for applications and data to help businesses, government and communities deliver amazing experiences.

Learn more about Lumen's network, edge cloud, security, communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. Lumen and Lumen Technologies are registered trademarks of Lumen Technologies, LLC in the United States. Lumen Technologies, LLC is a wholly owned affiliate of CenturyLink, Inc. 

* The Lumen brand was launched on September 14, 2020. As a result, CenturyLink, Inc. is referred to as Lumen Technologies, or simply Lumen. The legal name CenturyLink, Inc. is expected to be formally changed to Lumen Technologies, Inc. upon the completion of all applicable requirements.

Cision View original content to download multimedia:http://www.prnewswire.com/news-releases/lumen-launches-new-digital-buying-experience-301154417.html

SOURCE Lumen Technologies

FAQ

What is Lumen's new digital buying experience?

Lumen's new digital buying experience is a self-service online portal that simplifies how businesses purchase and deploy networking, edge cloud, and security solutions.

When was the new digital buying experience launched by Lumen?

Lumen launched its new digital buying experience on October 19, 2020.

What are the key features of Lumen's new online portal?

The portal allows businesses to configure, order, and deploy products quickly, offering features like instant pricing, automated service deployment, and live support.

What products are included in Lumen's new digital buying experience?

The offerings include Lumen Hyper WAN for networking, Dynamic Connections IP VPN for cloud connectivity, and DDoS Hyper for security against attacks.

How can businesses access Lumen's new digital buying experience?

Businesses can access the Lumen online portal, called Control Center, for resources, pricing options, and support.

Lumen Technologies, Inc.

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