Lightspeed Transforms The Retail Experience With New Mobile Selling Application
Lightspeed Commerce (NYSE: LSPD) has launched a new mobile selling application called Selling on Lightspeed Scanner for iPhone, designed to transform retail experiences by eliminating long lines and enabling sales associates to complete purchases directly with customers. According to Lightspeed's State of Retail 2024 Report, 39% of shoppers would spend more for great customer service, while 42% are open to VIP experiences like skipping lines.
The new feature allows retailers to implement queue busting, maximize associate impact, and sell seamlessly across various environments. The application integrates with Tap to Pay functionality, providing flexibility without additional hardware costs. This launch is part of Lightspeed's broader initiative to innovate retail operations, following recent implementations like Retail Insights, improved inventory management, and enhanced Homebase integration for employee management.
Lightspeed Commerce (NYSE: LSPD) ha lanciato una nuova applicazione di vendita mobile chiamata Vendita con Lightspeed Scanner per iPhone, progettata per trasformare le esperienze al dettaglio eliminando lunghe code e consentendo ai collaboratori di completare gli acquisti direttamente con i clienti. Secondo il Rapporto sullo Stato del Retail 2024 di Lightspeed, il 39% degli acquirenti sarebbe disposto a spendere di più per un ottimo servizio clienti, mentre il 42% è aperto a esperienze VIP come eludere le code.
La nuova funzionalità consente ai rivenditori di implementare strategie per ridurre le code, massimizzare l’impatto dei collaboratori e vendere in modo fluido in vari ambienti. L'applicazione si integra con la funzionalità Tap to Pay, offrendo flessibilità senza costi aggiuntivi per l'hardware. Questo lancio fa parte dell'iniziativa più ampia di Lightspeed per innovare le operazioni al dettaglio, a seguito di recenti implementazioni come Retail Insights, una gestione dell'inventario migliorata e una integrazione potenziata con Homebase per la gestione dei dipendenti.
Lightspeed Commerce (NYSE: LSPD) ha lanzado una nueva aplicación de venta móvil llamada Venta con Lightspeed Scanner para iPhone, diseñada para transformar las experiencias minoristas eliminando largas colas y permitiendo a los vendedores completar las compras directamente con los clientes. Según el Informe Estado del Retail 2024 de Lightspeed, el 39% de los compradores estaría dispuesto a gastar más por un excelente servicio al cliente, mientras que el 42% está abierto a experiencias VIP como saltarse las filas.
La nueva función permite a los minoristas implementar estrategias para reducir las colas, maximizar el impacto de los asociados y vender sin problemas en varios entornos. La aplicación se integra con la funcionalidad Tap to Pay, proporcionando flexibilidad sin costos adicionales de hardware. Este lanzamiento es parte de la iniciativa más amplia de Lightspeed para innovar las operaciones minoristas, después de implementaciones recientes como Retail Insights, gestión de inventario mejorada y una integración mejorada con Homebase para la gestión de empleados.
라이트스피드 커머스 (NYSE: LSPD)는 iPhone용 새로운 모바일 판매 애플리케이션인 라이트스피드 스캐너로 판매하기를 출시했습니다. 이 애플리케이션은 긴 줄을 없애고 판매원이 고객과 직접 구매를 완료할 수 있도록 하여 소매 경험을 혁신하기 위해 설계되었습니다. Lightspeed의 2024년 소매 현황 보고서에 따르면, 39%의 쇼핑객이 훌륭한 고객 서비스에 더 많은 돈을 쓸 의향이 있으며, 42%는 줄을 건너는 VIP 경험에 열려 있습니다.
이 새로운 기능은 소매업체가 대기열을 줄이고, 직원의 영향을 극대화하며, 다양한 환경에서 원활하게 판매할 수 있도록 해줍니다. 이 애플리케이션은 Tap to Pay 기능과 통합되어 추가 하드웨어 비용 없이 유연성을 제공합니다. 이번 출시 는 최근 Retail Insights, 개선된 재고 관리 및 직원 관리를 위한 Homebase 통합과 같은 최근 구현에 이어 Lightspeed의 소매 운영 혁신을 위한 더 넓은 이니셔티브의 일환입니다.
Lightspeed Commerce (NYSE: LSPD) a lancé une nouvelle application de vente mobile appelée Vente avec Lightspeed Scanner pour iPhone, conçue pour transformer l’expérience de vente au détail en éliminant les longues files d'attente et en permettant aux associés de vente de finaliser les achats directement avec les clients. Selon le rapport État du Retail 2024 de Lightspeed, 39 % des acheteurs seraient prêts à dépenser plus pour un service client de qualité, tandis que 42 % sont ouverts à des expériences VIP comme le fait de sauter les files d'attente.
Cette nouvelle fonctionnalité permet aux détaillants de mettre en œuvre des stratégies pour réduire les files d'attente, maximiser l'impact des associés et vendre facilement dans différents environnements. L'application s'intègre à la fonction Tap to Pay, offrant ainsi une flexibilité sans coûts supplémentaires pour le matériel. Ce lancement fait partie de l'initiative plus large de Lightspeed pour innover les opérations de vente au détail, suite à des mises en œuvre récentes telles que Retail Insights, une gestion améliorée des stocks et une intégration renforcée avec Homebase pour la gestion des employés.
Lightspeed Commerce (NYSE: LSPD) hat eine neue mobile Verkaufsanwendung namens Verkauf mit Lightspeed Scanner für iPhone gestartet, die darauf abzielt, das Einkaufserlebnis zu transformieren, indem lange Warteschlangen beseitigt werden und Verkaufsmitarbeiter direkt mit den Kunden Einkäufe abschließen können. Laut dem Bericht „Zustand des Einzelhandels 2024“ von Lightspeed wären 39 % der Käufer bereit, mehr für exzellenten Kundenservice auszugeben, während 42 % bereit sind, VIP-Erlebnisse zu nutzen, wie beispielsweise die Warteschlangen zu umgehen.
Das neue Feature ermöglicht es Einzelhändlern, Warteschlangen abzubauen, die Wirkung der Mitarbeiter zu maximieren und nahtlos in unterschiedlichen Umgebungen zu verkaufen. Die Anwendung integriert die Tap to Pay-Funktionalität und bietet Flexibilität ohne zusätzliche Hardwarekosten. Dieser Launch ist Teil von Lightspeeds breiterem Vorstoß zur Innovation im Einzelhandel, nach jüngsten Implementierungen wie Retail Insights, verbesserte Bestandsverwaltung und eine verbesserte Homebase-Integration für das Mitarbeitermanagement.
- Launch of new mobile POS solution addressing key customer pain points
- Integration with existing hardware reducing implementation costs
- Expansion of service capabilities for retailers across multiple environments
- Alignment with consumer preferences (39% willing to spend more for better service)
- None.
Insights
The launch of Lightspeed Scanner represents a calculated strategic pivot in retail technology implementation. The core value proposition addresses critical pain points: 42% of shoppers desire VIP experiences like line-skipping, while 39% would pay more for superior service. This mobile POS solution isn't merely a technological upgrade - it's a fundamental shift in retail operations architecture.
Breaking down the competitive advantages: The solution eliminates fixed POS infrastructure costs, enables dynamic scaling during peak periods and creates opportunities for data-driven personalization at the point of interaction. The integration with Tap to Pay particularly reduces hardware dependencies, significantly lowering the total cost of ownership for merchants.
Market timing is optimal - post-pandemic retail trends show increased demand for frictionless experiences, while labor optimization remains critical amid wage pressures. However, success will heavily depend on staff training effectiveness and wireless infrastructure reliability in retail environments.
This mobile selling application addresses fundamental operational inefficiencies in traditional retail models. Queue management historically costs retailers an estimated 3-7% in lost sales through walkouts. The ability to complete transactions anywhere in-store represents a paradigm shift in service delivery.
Key operational benefits extend beyond just queue elimination:
- Inventory visibility at point of customer interaction enables immediate alternative suggestions
- Staff utilization improves through elimination of fixed POS positions
- Pop-up capabilities enable temporary location deployment without infrastructure investment
Selling on Lightspeed Scanner gives sales associates the power to close sales on the move; improving the customer experience and eliminating the friction of in-store line up's
With
"This launch marks a pivotal moment for retailers," said Dax Dasilva, CEO of Lightspeed. "By closing the sale directly with the customer—no lines, no disruptions—retailers are meeting shoppers' needs for speed and personalization, all while creating moments of delight that turn transactions into lasting relationships."
Research shows that
The new Lightspeed Scanner feature transforms traditional in-store shopping by allowing retailers to:
- Queue busting: Streamline the shopping experience by letting customers check out where they are, avoiding the frustration of queuing at registers.
- Maximize associate impact: Equip sales teams with the tools to offer personalized consultations, check inventory, and process transactions without leaving the customer's side.
- Sell seamlessly in any environment: Extend seamless service to diverse selling environments like pop-ups, events, or large retail spaces, offering flexibility and convenience.
"The new selling function on Lightspeed Scanner for X-Series with Tap to Pay has given our team peace of mind," says Cody Coleman, Owner of Do It Yourself Pest and Weed.
It provides a backup that is ready when the unexpected occurs, without the added cost of additional hardware. Plus, we now have the flexibility to quickly add an additional register when it gets busy in the store."
Lightspeed has consistently demonstrated its commitment to transforming the retail experience through innovation. With each new product launch, Lightspeed empowers retailers with tools designed for modern challenges. Recent advancements, like Retail Insights, improved inventory management through real-time tracking, and the enhanced Homebase integration offering a seamless solution for employee and time management, showcase Lightspeed's drive to push boundaries.
Lightspeed is not just adapting to the future of retail but contributing to its design, ensuring customers can stay ahead in a dynamic market.
Retailers eager to enhance their operations and reimagine their in-store experience can visit this page for more information.
About Lightspeed
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional omnichannel customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
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Forward-Looking Statements
This news release may include forward-looking information and forward-looking statements within the meaning of applicable securities laws ("forward-looking statements"), including information regarding Lightspeed's partnerships, product offerings and planned product roadmap. Forward-looking statements are statements that are predictive in nature, depend upon or refer to future events or conditions and are identified by words such as "will", "expects", "anticipates", "intends", "plans", "believes", "estimates" or similar expressions concerning matters that are not historical facts. Such statements are based on current expectations of Lightspeed's management and inherently involve numerous risks and uncertainties, known and unknown, including economic factors. A number of risks, uncertainties and other factors may cause actual results to differ materially from the forward-looking statements contained in this news release, including, among other factors, those risk factors identified in our most recent Management's Discussion and Analysis of Financial Condition and Results of Operations, under "Risk Factors" in our most recent Annual Information Form, and in our other filings with the Canadian securities regulatory authorities and the
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SOURCE Lightspeed Commerce Inc.
FAQ
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Does LSPD's new Scanner application require additional hardware?
