Lightspeed Introduces the Next Generation Kitchen Display System
Lightspeed Commerce (NYSE: LSPD) has launched its next-generation Kitchen Display System (KDS), designed to improve restaurant operations and efficiency. The system addresses key challenges identified in a survey of 400 restaurant workers, including 62% reporting frequent miscommunication between front and back-of-house teams, and 56% citing last-minute modifications as primary workflow disruptions. The KDS provides real-time updates, customizable workflows, and advanced coursing functionality to help restaurants manage orders efficiently, reduce waste, and improve communication. The system is now available to Lightspeed Restaurant merchants across North America, Europe, and beyond.
Lightspeed Commerce (NYSE: LSPD) ha lanciato il suo sistema di visualizzazione della cucina di nuova generazione (KDS), progettato per migliorare le operazioni e l'efficienza dei ristoranti. Il sistema affronta le principali sfide emerse da un'indagine condotta su 400 lavoratori del settore, tra cui il 62% segnala frequenti incomprensioni tra i team di sala e cucina, e il 56% cita modifiche dell'ultimo minuto come le principali interruzioni del flusso di lavoro. Il KDS offre aggiornamenti in tempo reale, flussi di lavoro personalizzabili e funzionalità avanzate di gestione dei corsi per aiutare i ristoranti a gestire gli ordini in modo efficiente, ridurre gli sprechi e migliorare la comunicazione. Il sistema è ora disponibile per i commercianti di Lightspeed Restaurant in tutto il Nord America, in Europa e oltre.
Lightspeed Commerce (NYSE: LSPD) ha lanzado su sistema de visualización de cocina de próxima generación (KDS), diseñado para mejorar las operaciones y la eficiencia de los restaurantes. El sistema aborda los principales desafíos identificados en una encuesta a 400 trabajadores de restaurantes, incluido el 62% que informa sobre malas comunicaciones entre los equipos de front-of-house y back-of-house, y el 56% que menciona modificaciones de última hora como las principales interrupciones del flujo de trabajo. El KDS proporciona actualizaciones en tiempo real, flujos de trabajo personalizables y funciones avanzadas de servicio para ayudar a los restaurantes a gestionar los pedidos de manera eficiente, reducir el desperdicio y mejorar la comunicación. El sistema ya está disponible para los comerciantes de Lightspeed Restaurant en América del Norte, Europa y más allá.
라이트스피드 커머스 (NYSE: LSPD)는 레스토랑 운영과 효율성을 개선하기 위한 차세대 주방 디스플레이 시스템(KDS)을 출시했습니다. 이 시스템은 400명의 레스토랑 직원에 대한 설문조사에서 확인된 주요 문제를 다룹니다. 62%가 프런트와 백 오브 하우스 팀 간의 잦은 의사소통 문제를 보고했으며, 56%는 막판 수정을 주요 작업 흐름 방해 요소로 지적했습니다. KDS는 실시간 업데이트, 맞춤형 작업 흐름 및 고급 코스 기능을 제공하여 레스토랑이 주문을 효율적으로 관리하고, 낭비를 줄이며, 의사소통을 개선할 수 있도록 돕습니다. 이 시스템은 북미, 유럽 및 그 너머의 Lightspeed Restaurant 상인들에게 이제 제공됩니다.
Lightspeed Commerce (NYSE: LSPD) a lancé son système d'affichage de cuisine de nouvelle génération (KDS), conçu pour améliorer les opérations et l'efficacité des restaurants. Ce système répond aux principaux défis identifiés dans une enquête menée auprès de 400 travailleurs de restaurant, notamment 62% signalant des malentendus fréquents entre les équipes de salle et de cuisine, et 56% citant des modifications de dernière minute comme les principales perturbations du flux de travail. Le KDS fournit des mises à jour en temps réel, des flux de travail personnalisables et des fonctionnalités avancées pour aider les restaurants à gérer les commandes de manière efficace, à réduire le gaspillage et à améliorer la communication. Le système est maintenant disponible pour les commerçants de Lightspeed Restaurant en Amérique du Nord, en Europe et au-delà.
Lightspeed Commerce (NYSE: LSPD) hat sein nächstgenerations Küchendisplaysystem (KDS) eingeführt, das darauf abzielt, die Abläufe und Effizienz in Restaurants zu verbessern. Das System befasst sich mit wesentlichen Herausforderungen, die in einer Umfrage unter 400 Restaurantmitarbeitern identifiziert wurden, darunter 62%, die von häufigen Missverständnissen zwischen Teammitgliedern im Service- und Küchenbereich berichten, und 56%, die Last-Minute-Änderungen als primäre Störungen des Arbeitsablaufs anführen. Das KDS bietet Echtzeitupdates, anpassbare Arbeitsabläufe und fortschrittliche Funktionsweisen, um Restaurants dabei zu unterstützen, Bestellungen effizient zu verwalten, Abfall zu reduzieren und die Kommunikation zu verbessern. Das System ist nun für Lightspeed Restaurant-Händler in Nordamerika, Europa und darüber hinaus verfügbar.
- System addresses major operational challenges identified by restaurant workers
- Helps reduce paper and food waste in restaurant operations
- Expands product availability across multiple international markets
- Integration with existing Lightspeed restaurant solutions
- Survey reveals 19% of staff struggle with current technology effectiveness
- 23% of restaurant teams face difficulties balancing dine-in and delivery orders
Insights
The launch of Lightspeed's next-generation Kitchen Display System (KDS) represents an incremental product enhancement rather than a transformative innovation. While addressing real operational pain points in restaurant management, this solution enters a competitive market where similar systems already exist. The key differentiator lies in its integration with Lightspeed's existing ecosystem, particularly the Tableside and unified POS features.
The market opportunity is substantial, with
Bringing order to kitchen chaos with seamless precision; driving peak restaurant performance under pressure
With
"Kitchens can be chaotic, but with the right tools, they don't have to be. Lightspeed KDS helps teams thrive, even under pressure," said Adoniram Sides, SVP of Hospitality at Lightspeed. "With instant updates communication between front-of-house and back-of-house significantly improves, restaurants reduce waste, and diners get even better service. Whether managing online orders, pickup, or dine-in, KDS ensures all orders are seamlessly communicated to the kitchen. Paired with Tableside, front-of-house staff can update kitchen operations from anywhere, keeping everything on track during the busiest shifts."
How Lightspeed's KDS Solves Critical Kitchen Challenges
Based on a recent survey conducted by Lightspeed of 400 restaurant workers (aged 16+) across the US and
- Miscommunication:
62% of restaurant staff reported frequent miscommunication between front-of-house and back-of-house teams, resulting in delays and increased stress. Lightspeed KDS provides real-time updates on any device, including displaying diner names for personalized service, ensuring teams stay in sync, minimizing mistakes, and boosting efficiency. - Last-minute order changes:
56% said last-minute modifications are the primary challenge during service that disrupt their workflow followed closely by misunderstood orders (43% ), competing priorities with the kitchen (41% ) and front-of-house staff (41% ). KDS instantly reflects these changes, allowing kitchens to adjust on the fly and maintain accuracy. - Competing priorities: Almost a quarter of restaurant teams (
23% ) struggle to balance dine-in and delivery orders, creating bottlenecks in the kitchen with 1 in 5 (19% ) stating the current technology makes it difficult for them to perform their jobs effectively. Customizable workflows in KDS help prioritize orders, streamline the process and keep things running smoothly during peak times. - Reducing waste: By going paperless and automating order accuracy, Lightspeed KDS helps minimize paper waste and reduces food waste, helping restaurants operate more sustainably. Paper receipts alone account for an estimated 1.5 billion pounds of waste in the US.
"The greatest value of KDS is how it eliminates distractions, allowing chefs to focus on cooking, staff to focus on service, and the kitchen to run smoothly," said Juan Pablo Mendez, Owner of Mimi's Restaurant, a Lightspeed customer utilizing KDS. "After a brief transition, my team was asking for more stations, and now even the waiters want one to track orders and timing. KDS provides clear, real-time instructions—it's been a game-changer."
Lightspeed KDS isn't just a display; it bridges front-of-house and back-of-house seamlessly. Orders from Tableside, powered by Tap to Pay, or the unified POS flow directly into the kitchen for smooth execution. The system is compatible with a wide variety of hardware, allowing flexibility for restaurants. With advanced coursing functionality, KDS helps kitchens prioritize and efficiently manage courses, ensuring orders are completed on time, even during peak hours.
Now available to all Lightspeed Restaurant merchants across
Lightspeed powers the world's best–restaurants and hospitality businesses, including: Fairmont Le Manoir Richelieu (
Explore the transformative features of Lightspeed KDS on our website, or experience its powerful capabilities firsthand at https://www.lightspeedhq.com/pos/restaurant/kitchen-display-system.
About Lightspeed
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional omnichannel customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
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Forward-Looking Statements
This news release may include forward-looking information and forward-looking statements within the meaning of applicable securities laws ("forward-looking statements"), including information regarding Lightspeed's product offerings and planned product roadmap. Forward-looking statements are statements that are predictive in nature, depend upon or refer to future events or conditions and are identified by words such as "will", "expects", "anticipates", "intends", "plans", "believes", "estimates" or similar expressions concerning matters that are not historical facts. Such statements are based on current expectations of Lightspeed's management and inherently involve numerous risks and uncertainties, known and unknown, including economic factors. A number of risks, uncertainties and other factors may cause actual results to differ materially from the forward-looking statements contained in this news release, including, among other factors, those risk factors identified in our most recent Management's Discussion and Analysis of Financial Condition and Results of Operations, under "Risk Factors" in our most recent Annual Information Form, and in our other filings with the Canadian securities regulatory authorities and the
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SOURCE Lightspeed Commerce Inc.
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