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El Pollo Loco Extends Free Delivery Commitment through Holiday Season

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El Pollo Loco (Nasdaq: LOCO) has announced an extension of its free delivery service via Postmates as part of its ‘However Long is Necessary’ campaign, aimed at providing convenience during the holiday season. The free delivery offer will continue until the end of the year, allowing customers to enjoy new holiday menu items from home. This initiative highlights the company's commitment to customer service during challenging times and includes a new TV advertisement to promote the campaign.

Positive
  • Extended free delivery service through Postmates until year-end.
  • Launch of new holiday menu items like Holiday Tamale Bowls and Chicken Pozole Verde to attract customers.
  • An ongoing commitment to customer service since April 2020.
Negative
  • None.

Exclusive Partnership with Postmates as part of ‘However Long is Necessary’ Campaign

COSTA MESA, Calif., Nov. 05, 2020 (GLOBE NEWSWIRE) -- El Pollo Loco, Inc. (“El Pollo Loco” or “Company”) (Nasdaq: LOCO), the nation’s leading fire-grilled chicken restaurant chain, extends its free delivery commitment with Postmates just in time for the holidays.

As part of the ‘However Long is Necessary’ campaign, El Pollo Loco is continuing its free delivery offer through the end of the year, exclusively in partnership with Postmates. Customers can now easily enjoy El Pollo Loco’s spin on classic holiday traditions from the comfort of their homes, including new Holiday Tamale Bowls, Chicken Pozole Verde and Mexican Hot Chocolate. El Pollo Loco is one of the few brands that have offered free uninterrupted access to free delivery since April 2020.

“This is our gift to our loyal customers who we know will be celebrating the holidays differently this year,” said Bernard Acoca, President and Chief Executive Officer at El Pollo Loco. “It is a small gesture to make this time at home a little easier.”

To support the extended commitment, El Pollo Loco released a new TV spot showcasing the company’s free delivery gift to customers. The new spot will run throughout the holidays on TV, digital and social media.

The free delivery holiday spot can be viewed here. To learn more, please visit www.elpolloloco.com.

About El Pollo Loco
El Pollo Loco (Nasdaq:LOCO) is the nation’s leading fire-grilled chicken restaurant with a mission to bring people together around food, family, and culture in the communities it serves. El Pollo Loco is renowned for its handcrafted L.A. Mex food, an innovative blend of traditional Mexican cuisine and better-for-you eating, that Los Angeles is known for. Since 1980, El Pollo Loco has successfully opened and maintained more than 475 company-owned and franchised restaurants in Arizona, California, Nevada, Texas, Utah, and Louisiana while remaining true to its Mexican-American heritage. El Pollo Loco continues to grow and evolve, nourishing connections to tradition, culture, and one another through fire-grilled goodness that makes us feel like familia. For more information, visit us at www.elpolloloco.com.

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Follow on Instagram: @ElPolloLoco
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Join Loco Rewards: www.elpolloloco.com/rewards
Join our Team: www.elpolloloco.com/careers

MEDIA CONTACT:
Hannah Gray
Edible
323-206-0800
hannah.gray@edible-inc.com

FAQ

What is El Pollo Loco's latest announcement regarding delivery services?

El Pollo Loco announced the extension of its free delivery service through Postmates until the end of the year.

What new holiday menu items has El Pollo Loco introduced?

El Pollo Loco has introduced Holiday Tamale Bowls, Chicken Pozole Verde, and Mexican Hot Chocolate for the holiday season.

How long has El Pollo Loco offered free delivery services?

El Pollo Loco has offered uninterrupted free delivery services since April 2020.

What campaign is El Pollo Loco promoting with Postmates?

The campaign is called ‘However Long is Necessary’, focusing on customer convenience during the holidays.

El Pollo Loco Holdings, Inc.

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