LivaNova Issues Notice to U.S. Patients Regarding Cybersecurity Incident

Rhea-AI Summary

LivaNova PLC issued a notice to U.S. patients about a cybersecurity incident, exposing personal information. The incident, discovered on November 19, 2023, involved unauthorized access to patient data. The compromised information includes personal details, medical records, and health insurance data. LivaNova took immediate action to address the issue and is offering identity protection services to affected patients.

LONDON--(BUSINESS WIRE)-- LivaNova PLC (Nasdaq: LIVN), a market-leading medical technology company, today announced that its wholly-owned U.S. subsidiary, LivaNova USA, Inc., is providing notice to U.S. patients regarding a cybersecurity incident that was initially disclosed by the Company on November 20, 2023.

The incident resulted in a disruption to portions of the Company’s information technology systems. Promptly after detecting the issue on November 19, 2023, LivaNova began an investigation with assistance from external cybersecurity experts and coordinated with law enforcement. The Company took action to remediate the issue, such as taking certain systems offline, and resumed manufacturing as previously disclosed. In the course of its investigation, the Company determined that its systems were first accessed by an unauthorized party around October 26, 2023.

On April 10, 2024, LivaNova learned that the unauthorized party obtained certain identifiable personal information of U.S. patients. While the Company is continuing to analyze the nature and scope of the affected information, the Company is aware that the information, which varied by impacted individual, included data such as name, contact information (e.g., phone number, email and postal address), Social Security number, date of birth, medical information (e.g., treatment, condition, diagnosis, prescription, physician, medical record number and device serial number), and health insurance information.

On April 25, 2024, LivaNova posted notice of this incident on its website. The Company is sending notice to affected U.S. patients for whom it has contact information. The Company’s notice of this incident includes information on how affected U.S. patients can enroll in complimentary identity protection and credit monitoring services. LivaNova encourages affected patients in the U.S. to remain vigilant for incidents of fraud and identity theft by reviewing their account statements and monitoring their free credit reports, and to remain alert for unsolicited communications involving personal information.

Affected U.S. patients who have questions or would like additional information about this issue can contact (833) 931-5100 toll-free, Monday through Friday, 8 a.m. to 8 p.m. CT (excluding major U.S. holidays). Please reference engagement number B121304 when calling. Additional information is available at www.livanova.com.

About LivaNova

LivaNova PLC is a global medical technology company built on nearly five decades of experience and a relentless commitment to provide hope for patients and their families through medical technologies, delivering life-changing improvements for both the Head and Heart. Headquartered in London, LivaNova employs approximately 2,900 employees and has a presence in more than 100 countries for the benefit of patients, healthcare professionals and healthcare systems worldwide. For more information, please visit www.livanova.com.

Safe Harbor Statement

This news release contains “forward-looking statements” concerning the Company’s goals, beliefs, expectations, strategies, objectives, plans, underlying assumptions and other statements that are not necessarily based on historical facts. These statements include, but are not limited to, statements regarding the Company’s previously disclosed cybersecurity incident. Actual events may differ materially from those indicated in our forward-looking statements as a result of various factors, including those factors set forth in Item 1A of the Company’s most recent Annual Report on Form 10-K, as supplemented by any risk factors contained in Quarterly Reports on Form 10-Q and Current Reports on Form 8-K. LivaNova undertakes no obligation to update the information contained in this press release to reflect subsequently occurring events or circumstances.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240425016136/en/

LivaNova Investor Relations and Media Contacts

+1 281-895-2382

Briana Gotlin

Director, Investor Relations

InvestorRelations@livanova.com

Deanna Wilke

VP, Corporate Communications

Corporate.Communications@livanova.com

Source: LivaNova PLC

FAQ

What did LivaNova announce to U.S. patients regarding a cybersecurity incident?

LivaNova issued a notice to U.S. patients about a cybersecurity incident involving unauthorized access to patient data.

When was the cybersecurity incident first detected by LivaNova?

The cybersecurity incident was first detected by LivaNova on November 19, 2023.

What type of personal information was compromised in the cybersecurity incident?

The compromised personal information included name, contact details, Social Security number, medical records, and health insurance information.

What actions did LivaNova take after detecting the cybersecurity incident?

LivaNova took immediate action by working with cybersecurity experts, taking certain systems offline, and offering identity protection services to affected patients.

How can affected U.S. patients enroll in complimentary identity protection and credit monitoring services?

Affected U.S. patients can enroll in complimentary identity protection and credit monitoring services by following the instructions provided in the notice from LivaNova.