LifeMD Reports Q4 2020 Revenue up 227% to Record $12.9 Million, Full Year up 199% to Record $37.3 Million
LifeMD, Inc. (NASDAQ: LFMD) reported impressive financial results for 2020, with revenue soaring 199% to $37.3 million. In Q4 2020, revenue reached $12.9 million, a 227% increase year-over-year, largely driven by a 293% rise in telemedicine product sales. The company’s annual recurring revenue (ARR) surged 443% to $53.4 million by year-end. Despite significant growth, the company recorded a net loss of $63.4 million for 2020, impacted by high operating costs. For 2021, LifeMD forecasts revenues between $85 million to $95 million.
- Revenue increased 199% to $37.3 million for 2020.
- Q4 2020 revenue reached $12.9 million, up 227% year-over-year.
- Telemedicine net orders rose 275% to over 117,000 in Q4 2020.
- Annual recurring revenue (ARR) increased 443% to $53.4 million by year-end.
- Cash increased to $9.2 million as of December 31, 2020, up from $1.1 million a year prior.
- Company completed a private placement with net proceeds of $14.9 million.
- Net loss of $63.4 million for 2020, up from a loss of $3.1 million in 2019.
- Operating expenses increased significantly to $86.2 million for the full year 2020.
NEW YORK, March 29, 2021 (GLOBE NEWSWIRE) -- LifeMD, Inc. (NASDAQ: LFMD), a leading direct-to-patient telehealth company, reported results for the fourth quarter and full year ended December 31, 2020. All quarterly and full year comparisons are to the same year-ago period. The company will hold a conference call at 4:30 p.m. Eastern time today to discuss the results (see dial-in information below.)
Q4 Financial Highlights
- Revenue increased
227% to a record$12.9 million . 82% of Q4 2020 revenue was generated by subscriptions, up from48% in Q4 2019.- Telemedicine net orders increased
275% to more than 117,000. - Annual recurring revenue (ARR) from subscriptions at December 31, 2020 reached
$53.4 million , up443% compared to the end of 2019 (see description of ARR, below). At March 29, 2021, ARR from subscriptions increased to$75.9 million , up267% year-over-year. - Gross profit increased
184% to$8.9 million or69.1% of revenue. - Cash totaled
$9.2 million at December 31, 2020, versus$1.1 million at December 30, 2019. Subsequent to the end of the quarter, the company completed a private placement with net proceeds of$14.9 million .
Full Year 2020 Financial Highlights
- Revenue up
199% to a record$37.3 million . - Including
$917,000 in year-end deferred revenue associated with subscriptions, adjusted 2020 revenues on a non-GAAP basis total$38.2 million . - Telehealth net product orders increased
195% to more than 322,000. - Gross profit increased
185% to$28.4 million or76.1% of revenue.
Q4 Operational Highlights
- Total patients and customers served nationwide surpassed 300,000.
- Customers on subscription across all brands increased to
82% , up from48% in Q4 2019. - Launched LifeMD™ telehealth platform (formerly Veritas MD™) to deliver greater access and convenience to consumers seeking medical treatment, prescription medications and over-the-counter personal health products direct-to-home.
- Secured licensing agreement with Restorsea, a leading medical grade skincare technology platform, to create a best-in-class clinical grade OTC skincare line marketed under the new NavaMD™ brand.
- Uplisted the company’s common stock to the Nasdaq Capital Market.
- Expanded the management team with appointments of a highly accomplished operations and customer experience executive, Brad Roberts, as chief operating officer, as well as expert life sciences attorney, Eric Yecies, as chief compliance officer and general counsel.
- Strengthened corporate governance with the appointment of two members to the board of directors: Dr. Connie Mariano, a former White House physician and U.S. Navy Rear Admiral, and current director of the Center for Executive Medicine; and Roberto Simon, former Revlon CFO and current CFO of NYSE-traded WEX.
2021 Financial Outlook
- For the first quarter of 2021, the company continues to expect revenue exceeding
$17 million , which would represent a more than30% sequential improvement versus Q4 2020. - For the full year 2021, the company expects revenue of
$85 million to$95 million , representing growth of128% to155% .
Management Commentary
“2020 was an incredible year for telemedicine and a stellar year for LifeMD, with our top line growing by nearly
“Now with the first quarter of 2021 nearly closed, we continue to expect more than
“All of this growth reflects the huge investments we made in the second half of 2020 and especially in the fourth quarter to scale our platform and capture new customers and market share. This has driven record levels of new subscribers and net orders in our telemedicine business. In fact, our subscription rate for new telemedicine orders has grown from
“This also means that our traditionally reported annual recurring revenue from subscriptions is now nearly the same as our top-line annual run-rate, with our top-line run-rate currently exceeding
“2020 was also a year of unprecedented change caused by the pandemic. Despite the challenges and heartbreaks, perhaps one silver lining to the pandemic is how it catalyzed the rapid expansion and evolution of the telehealth industry for the benefit and wellbeing of consumers.
“We have evolved and expanded along with it, from a branded telemedicine products company into a leading provider of end-to-end concierge telehealth products and services. Our recent name change from Conversion Labs to LifeMD reflects this evolution.
“Ever since we embarked upon this journey two years ago, our vision has always been to radically change healthcare by making access to the best physicians and treatments easily accessible, convenient, and affordable. From discreetly treating sexual health and hair loss to the upcoming rollout of our new teledermatology and concierge telehealth services, LifeMD is now at the forefront of the telehealth revolution, improving healthcare for countless Americans across all 50 states.
“As remarkable as this growth and market expansion has been, we believe we have only begun to scratch the surface of what we see as a
“One of our major milestones in 2020 was the official launch of our LifeMD digital telehealth platform that represents the culmination of years of development by experts in technology, medicine, and regulatory affairs. Owning our own robust and flexible end-to-end telehealth platform allows us to offer highly customized and targeted telemedicine offerings, resulting in better care and higher levels of satisfaction among our patients. It also enables us to quickly test, launch and scale new telemedicine offerings.
“Such offerings include our new tele-dermatology clinic for women, Nava MD™, which we are planning to launch in the coming week. We are also preparing to launch treatments for new indications under our existing popular telehealth brands, Rex MD and Shapiro MD, which have been carefully designed to serve the evolving needs of our customers and attract new customers to our platform.
“We have also been finalizing the rollout plan and technology infrastructure for our subscription-based primary care and concierge telehealth services, which will be offered under the LifeMD brand. We believe these personalized services will revolutionize the way our patients access a healthcare provider and strengthen our ability to positively impact their long-term health. It will combine a low-cost prescription drug offering, discounted access to our cash-pay telemedicine products, and on-demand access to the same doctor. While the offering will initially be launched in the U.S., we believe it has a global appeal given the high regard internationally for our country’s medical professionals and healthcare system.
“These are clearly unprecedented times for the healthcare and telemedicine industry. The stage of the telemedicine industry today is reminiscent of the beginning of the e-Commerce era. There were many winners and losers with e-commerce, but the biggest winners were those who made the biggest investments in customer acquisition, customer care, and market share, like Amazon and eBay.
“We are at a similar stage now with virtual healthcare and telemedicine, with the industry still very much in its nascent stage. We have the opportunity to become the 800-pound gorilla in this space like Amazon is to e-Commerce and eBay to online auctions, and that is our vision.
“We recognize that the future of our company and our fulfillment of this vision will be determined by how our patients and customers experience our telehealth brands and services, and how loyal they will become to our offerings as a result. So, we have and will continue to invest heavily in our platform and people, as well as in the strongest marketing campaigns to capture new subscribers and market share.
“The
“Now that nearly all of our customers are on subscription—either monthly or quarterly—we have much greater visibility into our revenue and growth rate. For the full year 2021, we are forecasting revenue to range between
“Looking ahead, we remain confident that our LifeMD telehealth platform will continue to drive tremendous growth, opportunity and especially greater shareholder value, over the months and years to come.”
Key Business Metrics | ||||||||||||||||||||||
Three Months Ended December 31, | Full Year Ended December 31, | |||||||||||||||||||||
Orders & Subscriptions | 2020 | 2019 | % Chg | 2020 | 2019 | % Chg | ||||||||||||||||
Net Telehealth Product Orders | 117,379 | 31,304 | 275 | % | 322,310 | 109,218 | 195 | % | ||||||||||||||
PDFSimpli Subscribers | 67,228 | 27,750 | 142 | % | 67,228 | 27,750 | 142 | % | ||||||||||||||
Revenue ($ thousands) | ||||||||||||||||||||||
2020 | 2019 | % Chg | 2020 | 2019 | % Chg | |||||||||||||||||
Telehealth Revenues, net | $ | 10,297 | $ | 2,620 | 293 | % | $ | 30,561 | $ | 9,929 | 208 | % | ||||||||||
PDFSimpli Revenues, net | 2,596 | 1,325 | 96 | % | 6,733 | 2,539 | 165 | % | ||||||||||||||
Total Revenue | $ | 12,894 | $ | 3,944 | 227 | % | $ | 37,294 | $ | 12,469 | 199 | % | ||||||||||
Total % Revenue from Subscription | 82 | % | 48 | % | 34 | % | 69 | % | 45 | % | 24 | % | ||||||||||
Q4 2020 Financial Summary
Revenue in the fourth quarter of 2020 increased
Including
Gross profit in the fourth quarter increased
Operating expense in the fourth quarter of 2020 was
The increase in selling and marketing expense was primarily driven by an acceleration of investment in patient acquisition. This resulted in a nearly
Net loss attributable to common stockholders for the fourth quarter of 2020 was
Adjusted EBITDA, a non-GAAP term, totaled negative
Cash totaled
Full Year 2020 Financial Summary
Revenue in the full year 2020 increased
After including
Gross profit in the full year 2020 increased
Operating expense for the full year 2020 totaled
Net loss attributable to common stockholders for the full year 2020 was
The net loss for the full year 2020 included certain non-cash or financing-related charges, including interest expense and accrued interest of
Adjusted EBITDA, a non-GAAP term, totaled a loss of
Conference Call
LifeMD management will hold a conference call to discuss its financial results later today, followed by a question-and-answer period.
Date: Monday, March 29, 2021
Time: 4:30 p.m. Eastern time (1:30 p.m. Pacific time)
Toll-free dial-in number: 1-800-437-2398
International dial-in number: 1-720-452-9102
Conference ID: 4067431
The conference call will be webcast live and available for replay here as well as via a link in the Investors section of the company’s website at LifeMD.com.
Please call the conference telephone number five minutes prior to the start time. An operator will register your name and organization. If you have any difficulty connecting with the conference call, please contact CMA at 1-949-432-7566.
A replay of the call will be available after 7:30 p.m. Eastern time on the same day through April 12, 2021.
Toll-free replay number: 1-844-512-2921
International replay number: 1-412-317-6671
Replay ID: 4067431
About LifeMD
LifeMD, Inc. (formerly Conversion Labs) is a leading telehealth company that is transforming the healthcare landscape with direct-to-patient product and service offerings. LifeMD's telemedicine platform enables virtual access to affordable and convenient medical treatment from licensed providers and, when appropriate, prescription medications and over-the-counter products delivered directly to the patient's home. To learn more, go to LifeMD.com.
About Annual Recurring Revenue
The company calculates its annual recurring revenue (ARR) from subscriptions by multiplying by 12 the monthly sum of revenue attributed exclusively to sales to customers engaged in the company’s rebill structure. In the company’s calculation of ARR from subscriptions, it does not consider single sales from customers that purchase products through the company’s regular checkout pages, third-party online marketplaces or involving the assistance of a company customer service representatives. Beginning with the reporting of the fourth quarter and full year 2020 results, this calculation includes revenue from the initial purchase of patients who signed up under a recurring subscription plan. The company believes this more accurately represents the current annualized value of its subscription customers.
Cautionary Note Regarding Forward Looking Statements
This news release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, as amended, regarding, among other things our plans, strategies and prospects -- both business and financial. While we believe that our plans, intentions and expectations reflected in or suggested by these forward-looking statements are reasonable, we cannot assure you that we will achieve or realize these plans, intentions or expectations. Forward-looking statements are inherently subject to risks, uncertainties and assumptions. Many of the forward-looking statements contained in this news release may be identified by the use of forward-looking words such as "believe," "expect," "anticipate," "should," "planned," "will," "may," "intend," "estimated," and "potential," among others. Important factors that could cause actual results to differ materially from the forward-looking statements we make in this news release include market conditions and those set forth in reports or documents that we file from time to time with the United States Securities and Exchange Commission. All forward-looking statements attributable to LifeMD, Inc. or a person acting on its behalf are expressly qualified in their entirety by this cautionary language.
LifeMD™, Shapiro MD™, Rex MD™ and Nava MD™ are trademarks of LifeMD. All other trademarks are the property of their respective owners.
LIFEMD, INC. | |||||||||
CONSOLIDATED BALANCE SHEETS | |||||||||
December 31, 2020 | December 31, 2019 | ||||||||
ASSETS | |||||||||
Current Assets | |||||||||
Cash | $ | 9,179,075 | $ | 1,106,624 | |||||
Accounts receivable, net | 648,421 | 97,448 | |||||||
Product deposit | 816,765 | 150,000 | |||||||
Inventory, net | 1,264,258 | 950,059 | |||||||
Other current assets | 154,876 | 442,971 | |||||||
Total Current Assets | 12,063,395 | 2,747,102 | |||||||
Non-current assets | |||||||||
Right of use asset, net | 274,437 | 23,625 | |||||||
Capitalized software, net | 375,983 | - | |||||||
Intangible assets, net | 339,840 | 675,452 | |||||||
Total non-current assets | 990,260 | 699,077 | |||||||
Total Assets | $ | 13,053,655 | $ | 3,446,179 | |||||
LIABILITIES AND STOCKHOLDERS' DEFICIT | |||||||||
Current Liabilities | |||||||||
Accounts payable and accrued expenses | $ | 11,794,084 | $ | 3,051,156 | |||||
Notes payable, net | 779,132 | 814,734 | |||||||
Deferred revenue | 916,880 | 109,552 | |||||||
Total Current Liabilities | 13,490,096 | 3,975,442 | |||||||
Long-term Liabilities | |||||||||
Lease Liability | 285,323 | 29,978 | |||||||
Contingent consideration on purchase of LegalSimpli | 100,000 | 500,000 | |||||||
Deferred tax liability | - | 70,000 | |||||||
Total Liabilities | 13,875,419 | 4,575,420 | |||||||
Commitments and contingencies | |||||||||
Mezzanine Equity | |||||||||
Preferred Stock, | |||||||||
Series B Preferred Stock, | 3,655,822 | - | |||||||
Stockholders’ Deficit | |||||||||
Common stock, | 234,337 | 106,807 | |||||||
Additional paid-in capital | 77,779,370 | 15,663,626 | |||||||
Accumulated deficit | (80,151,905 | ) | (16,594,917 | ) | |||||
(2,138,198 | ) | (824,484 | ) | ||||||
Treasury stock, 103,040 and 103,040 shares, at cost | (163,701 | ) | (163,701 | ) | |||||
Total LifeMD, Inc. Stockholders’ Deficit | (2,301,899 | ) | (988,185 | ) | |||||
Non-controlling interest | (2,175,687 | ) | (141,056 | ) | |||||
Total Stockholders’ Deficit | (4,477,586 | ) | (1,129,241 | ) | |||||
Total Liabilities and Stockholders’ Deficit | $ | 13,053,655 | $ | 3,446,179 | |||||
LIFE MD, INC. | ||||||||||||||||
CONSOLIDATED STATEMENTS OF OPERATIONS | ||||||||||||||||
Quarter Ended December 31, | Year Ended December 31, | |||||||||||||||
2020 | 2019 | 2020 | 2019 | |||||||||||||
Net Revenues | ||||||||||||||||
Product revenues, net | $ | 10,297,413 | $ | 2,609,982 | $ | 30,556,163 | $ | 9,919,506 | ||||||||
Software revenues, net | 2,596,139 | 1,324,529 | 6,732,747 | 2,539,129 | ||||||||||||
Service revenues, net | - | 9,943 | 5,000 | 9,943 | ||||||||||||
Total Revenues, net | 12,893,552 | 3,944,454 | 37,293,910 | 12,468,578 | ||||||||||||
Cost of product revenue | 3,854,347 | 755,239 | 8,572,490 | 2,371,295 | ||||||||||||
Cost of software revenue | 130,663 | 50,673 | 334,952 | 154,013 | ||||||||||||
Cost of revenues | 3,985,010 | 805,912 | 8,907,442 | 2,525,308 | ||||||||||||
Gross Profit | 8,908,542 | 3,138,542 | 28,386,468 | 9,943,270 | ||||||||||||
Expenses | ||||||||||||||||
Selling & marketing expenses | 18,238,078 | 3,042,072 | 41,669,475 | 8,916,217 | ||||||||||||
General and administrative expenses | 22,109,782 | 364,684 | 42,206,675 | 2,398,751 | ||||||||||||
Operating expenses | 502,945 | 24,045 | 1,166,697 | 724,270 | ||||||||||||
Customer service expenses | 227,870 | 161,968 | 716,325 | 570,763 | ||||||||||||
Development Costs | 157,936 | 65,141 | 446,749 | 222,877 | ||||||||||||
Total expenses | 41,236,611 | 3,657,910 | 86,205,921 | 12,832,878 | ||||||||||||
Operating Loss | (32,328,069 | ) | (519,368 | ) | (57,819,453 | ) | (2,889,608 | ) | ||||||||
Interest expense, net | (354,526 | ) | (330,194 | ) | (1,667,536 | ) | (761,150 | ) | ||||||||
Loss on debt settlement | (914,862 | ) | (914,862 | ) | - | |||||||||||
Loss from operations before provision for income taxes | (33,597,457 | ) | (849,562 | ) | (60,401,851 | ) | (3,650,758 | ) | ||||||||
Provision for income taxes | 122,500 | (122,500 | ) | 122,500 | (122,500 | ) | ||||||||||
Net Loss | (33,719,957 | ) | (727,062 | ) | (60,524,351 | ) | (3,528,258 | ) | ||||||||
Net (loss) attributable to noncontrolling interests | (1,469,228 | ) | (15,515 | ) | (1,877,408 | ) | (391,055 | ) | ||||||||
Net loss attributable to Conversion Labs, Inc. | $ | (32,250,729 | ) | $ | (711,547 | ) | $ | (58,646,943 | ) | $ | (3,137,203 | ) | ||||
Deemed distribution to holders of common and Series B Preferred stock | - | (0 | ) | (4,716,021 | ) | - | ||||||||||
Net loss attributable to Conversion Labs, Inc. common stockholders | $ | (32,250,729 | ) | $ | (711,547 | ) | $ | (63,362,964 | ) | $ | (3,137,203 | ) | ||||
Basic loss per share attributable to Conversion Labs, Inc. common stockholders | $ | (2.56 | ) | $ | (0.09 | ) | $ | (4.44 | ) | $ | (0.32 | ) | ||||
Diluted loss per share attributable to Conversion Labs, Inc. common stockholders | $ | (2.56 | ) | $ | (0.09 | ) | $ | (4.44 | ) | $ | (0.32 | ) | ||||
Weighted Average number of common shares outstanding: | ||||||||||||||||
Basic | 12,581,401 | 9,627,093 | 14,275,153 | 9,897,745 | ||||||||||||
Diluted | 12,581,401 | 9,627,093 | 14,275,153 | 9,897,745 | ||||||||||||
About the Use of Non-GAAP Financial Measures
The management of LifeMD believes that the use of the non-GAAP measure, adjusted EBITDA, is helpful for an investor to assess the performance of the company. The company defines adjusted EBITDA as income (loss) attributable to common shareholders before interest, taxes, depreciation, amortization, financing expense, acceleration of debt discount, inventory valuation adjustment/write off, warrant settlements, accrued interest/deemed distributions, and stock-based compensation expense.
Adjusted EBITDA is not a measurement of financial performance under generally accepted accounting principles in the United States, or GAAP. Because of varying available valuation methodologies, subjective assumptions and the variety of equity instruments that can impact a company’s non-cash operating expenses, management believes that providing a non-GAAP financial measure that excludes non-cash and non-recurring expenses allows for meaningful comparisons between the company’s core business operating results and those of other companies, as well as providing the company with an important tool for financial and operational decision making and for evaluating its own core business operating results over different periods of time.
The company’s adjusted EBITDA measure may not provide information that is directly comparable to that provided by other companies in its industry, as other companies in its industry may calculate non-GAAP financial results differently, particularly related to non-recurring, unusual items. The company’s adjusted EBITDA is not a measurement of financial performance under GAAP, and should not be considered as an alternative to operating income (loss) or as an indication of operating performance or any other measure of performance derived in accordance with GAAP. LifeMD management does not consider adjusted EBITDA to be a substitute for, or superior to, the information provided by GAAP financial results.
The following table sets-forth non-GAAP adjusted EBITDA reconciled to its nearest comparable GAAP equivalent:
Three months ended December 31, | Twelve months ended December 31, | |||||||||||||||
2020 | 2019 | 2020 | 2019 | |||||||||||||
Net loss attributable to common shareholders | $ | (32,250,729 | ) | $ | (711,547 | ) | $ | (63,362,964 | ) | $ | (3,137,203 | ) | ||||
Interest expense (excluding debt discount and acceleration of debt) | 354,526 | 330,194 | 350,273 | 761,150 | ||||||||||||
Depreciation & Amortization Expense | 47,902 | 83,903 | 335,612 | 335,613 | ||||||||||||
Amortization of debt discount | - | 429,403 | 817,118 | 622,256 | ||||||||||||
Warrant settlement | 914,862 | - | 914,862 | - | ||||||||||||
Financing transactions expense | 175,000 | - | 237,012 | - | ||||||||||||
Acceleration of debt discount | - | 500,145 | - | |||||||||||||
Inventory valuation adjustment/ write-off | 902,929 | - | 2,111,307 | - | ||||||||||||
Deemed distribution to holders of Series B Preferred stock | - | - | 4,716,021 | - | ||||||||||||
Accrued interest on Series B Stock | 89,686 | - | 163,322 | - | ||||||||||||
Stock-based compensation expense | 20,059,908 | 360,155 | 36,961,141 | 733,215 | ||||||||||||
Adjusted EBITDA | $ | (9,705,916 | ) | $ | 492,108 | $ | (16,256,151 | ) | $ | (684,969 | ) | |||||
Company Contact
LifeMD, Inc.
Marc Benathen, CFO
Email Contact
Media and Investor Relations Contact
Ron Both or Grant Stude
CMA Investor Relations
Tel (949) 432-7566
Email Contact
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