Lithia & Driveway Elevates Adam Chamberlain to Chief Operating Officer
Lithia & Driveway (NYSE: LAD) has announced key leadership changes to optimize its operational potential and leverage its customer ecosystem. Adam Chamberlain has been promoted to Executive Vice President and Chief Operating Officer (COO), bringing 25 years of automotive industry experience. Dianna du Preez has been named Chief Customer Officer (CCO), tasked with enhancing the customer experience and developing the Driveway channel. Chris Holzshu, the former COO, will continue as an Executive Vice President, focusing on strengthening partnerships and corporate development.
These strategic moves aim to drive profitability through a more connected and convenient customer experience. The realignment reflects LAD's commitment to delivering best-in-class results and executing its unique growth strategy in the automotive retail sector.
Lithia & Driveway (NYSE: LAD) ha annunciato importanti cambiamenti di leadership per ottimizzare il suo potenziale operativo e sfruttare il proprio ecosistema clienti. Adam Chamberlain è stato promosso a Vice Presidente Esecutivo e Direttore Operativo (COO), portando con sé 25 anni di esperienza nel settore automobilistico. Dianna du Preez è stata nominata Direttore Clienti (CCO), con l'incarico di migliorare l'esperienza del cliente e sviluppare il canale Driveway. Chris Holzshu, l'ex COO, continuerà come Vice Presidente Esecutivo, concentrandosi sul rafforzamento delle collaborazioni e dello sviluppo aziendale.
Queste mosse strategiche mirano ad aumentare la redditività attraverso un'esperienza cliente più connessa e conveniente. La ristrutturazione riflette l'impegno di LAD a fornire risultati di eccellenza e a realizzare la propria strategia di crescita unica nel settore del commercio automobilistico.
Lithia & Driveway (NYSE: LAD) ha anunciado cambios clave en el liderazgo para optimizar su potencial operativo y aprovechar su ecosistema de clientes. Adam Chamberlain ha sido ascendido a Vicepresidente Ejecutivo y Director de Operaciones (COO), aportando 25 años de experiencia en la industria automotriz. Dianna du Preez ha sido nombrada Directora de Clientes (CCO), encargada de mejorar la experiencia del cliente y desarrollar el canal Driveway. Chris Holzshu, el ex COO, continuará como Vicepresidente Ejecutivo, enfocándose en fortalecer asociaciones y el desarrollo corporativo.
Estos movimientos estratégicos tienen como objetivo impulsar la rentabilidad a través de una experiencia del cliente más conectada y conveniente. La reestructuración refleja el compromiso de LAD de ofrecer resultados de primera clase y de ejecutar su estrategia de crecimiento única en el sector del comercio automotriz.
리시아 & 드라이브웨이 (NYSE: LAD)는 운영 잠재력을 최적화하고 고객 생태계를 활용하기 위해 주요 리더십 변화를 발표했습니다. 아담 챔버레인은 25년의 자동차 산업 경험을 바탕으로 최고운영책임자(COO) 및 부사장으로 승진했습니다. 디안나 두 프리츠는 고객 경험 개선과 드라이브웨이 채널 개발을 담당하는 최고고객책임자(CCO)로 임명되었습니다. 크리스 홀츠슈는 전 COO로서 계속해서 부사장으로서 파트너십과 기업 개발 강화를 위해 집중할 것입니다.
이러한 전략적 조치는 보다 연결되고 편리한 고객 경험을 통해 수익성을 높이는 것을 목표로 하고 있습니다. 이 정렬은 LAD가 자동차 소매 부문에서 최고의 결과를 제공하고 독특한 성장 전략을 실행하려는 의지를 반영합니다.
Lithia & Driveway (NYSE: LAD) a annoncé des changements clés dans son leadership afin d'optimiser son potentiel opérationnel et de tirer parti de son écosystème client. Adam Chamberlain a été promu au poste de Vice-Président Exécutif et Directeur des Opérations (COO), apportant avec lui 25 ans d'expérience dans l'industrie automobile. Dianna du Preez a été nommée Directrice de la Clientèle (CCO), avec pour mission d'améliorer l'expérience client et de développer le canal Driveway. Chris Holzshu, l'ancien COO, continuera en tant que Vice-Président Exécutif, en se concentrant sur le renforcement des partenariats et le développement de l'entreprise.
Ces mouvements stratégiques visent à accroître la rentabilité grâce à une expérience client plus connectée et plus pratique. La réorganisation reflète l'engagement de LAD à fournir des résultats de premier ordre et à mettre en œuvre sa stratégie de croissance unique dans le secteur de la vente au détail automobile.
Lithia & Driveway (NYSE: LAD) hat wichtige Führungswechsel angekündigt, um sein operatives Potenzial zu optimieren und sein Kundenökosystem zu nutzen. Adam Chamberlain wurde zum Executive Vice President und Chief Operating Officer (COO) befördert und bringt 25 Jahre Erfahrung in der Automobilbranche mit. Dianna du Preez wurde zur Chief Customer Officer (CCO) ernannt, mit der Aufgabe, das Kundenerlebnis zu verbessern und den Driveway-Kanal auszubauen. Chris Holzshu, der ehemalige COO, wird weiterhin als Executive Vice President tätig sein und sich auf die Stärkung von Partnerschaften und die Unternehmensentwicklung konzentrieren.
Diese strategischen Veränderungen zielen darauf ab, die Rentabilität durch ein besser vernetztes und bequemeres Kundenerlebnis zu steigern. Die Umstrukturierung spiegelt das Engagement von LAD wider, erstklassige Ergebnisse zu liefern und seine einzigartige Wachstumsstrategie im Automobilhandel umzusetzen.
- Promotion of Adam Chamberlain to COO, leveraging his 25 years of industry experience
- Appointment of Dianna du Preez as CCO, bringing 30 years of customer service expertise
- Strategic realignment to optimize operational potential and leverage customer ecosystem
- Focus on enhancing customer experience and developing the Driveway channel
- None.
To achieve this, Adam Chamberlain has been promoted to Executive Vice President, Chief Operating Officer (COO) and Chris Holzshu will continue as an Executive Vice President, with both supporting LAD's commitment to delivering best-in-class results and executing its unique growth strategy.
"Adam's extensive experience in the automotive industry, coupled with his success leading our eastern region, positions him perfectly for this growing role," said Bryan DeBoer, President and CEO of Lithia & Driveway. "His deep understanding of customer needs will be instrumental in driving profitability, through a more connected, convenient, and holistic experience for our customers wherever, whenever, and however they choose to interact with us."
Chamberlain brings a wealth of knowledge to the COO position from his 25-year career in key retail leadership roles at several large European manufacturers. In his past few years as LAD's Chief Customer Officer (CCO) and Regional President (East Region), he has demonstrated a talent for quickly improving operational results while fostering a customer-centric culture.
In addition, Dianna du Preez was named CCO and she will continue to build out the customer ecosystem and the company's Driveway channel, along with after sales, to enhance our customer experience. Du Preez brings three decades of customer service experience and joined LAD in 2023 as Vice President, Driveway Operations. Previously, du Preez served as Vice President of Customer Service at Mercedes-Benz
Holzshu, who has been LAD's COO since 2019, will leverage his broad experience and success at LAD, and will serve as the Company appointee on the boards of Pinewood Technologies Group PLC and Wheels Inc. to strengthen our partnerships and leverage synergies across our customer ecosystem and focus on corporate development.
DeBoer says "I am so thankful for Chris' contributions as COO and our continued partnership. His love for growth and success throughout his many senior roles prepares him perfectly to continue strengthening our unique ecosystem and significantly contributing to our mission of Growth Powered by People."
Both Chamberlain and Holzshu will continue to report directly to DeBoer.
About Lithia & Driveway (LAD)
Lithia & Driveway (NYSE: LAD) is one of the largest global automotive retailers providing a wide array of products and services throughout the vehicle ownership lifecycle. Simple, convenient, and transparent experiences are offered through our comprehensive network of physical locations, e-commerce platforms, captive finance solutions, fleet management offerings, and other synergistic adjacencies. We deliver consistent, profitable growth in a massive and unconsolidated industry. Our highly diversified and competitively differentiated design provides us the flexibility and scale to pursue our vision to modernize personal transportation solutions wherever, whenever and however consumers desire.
Sites
www.lithia.com
www.investors.lithiadriveway.com
www.lithiacareers.com
www.driveway.com
www.greencars.com
www.drivewayfinancecorp.com
Lithia & Driveway on Facebook
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Lithia & Driveway on LinkedIn
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SOURCE Lithia Motors, Inc.
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