Kaleyra Provides Innovative Banking Video Communications for Banca Sella's New Wealth Management Platform

Rhea-AI Summary

Kaleyra, Inc. (NYSE: KLR) has partnered with Banca Sella, a prominent Italian bank, to launch an innovative video communication solution for its Sella Global Advisory wealth management platform. This integration enhances customer interactions by enabling virtual appointments through secure audio and video calls, reducing the need for in-person visits. Kaleyra's technology allows clients to manage assets in one application, facilitating document sharing and meeting scheduling without additional software. The collaboration demonstrates Kaleyra's commitment to providing trusted communication solutions in the financial sector.

Positive

• Partnership with Banca Sella enhances Kaleyra's market presence in the financial sector.
• Innovative video communication solution improves customer engagement and safety.
• Integration allows efficient asset management and document sharing in one application.

Negative

• None.

NEW YORK and VIENNA, Va., Jan. 31, 2022 /PRNewswire/ -- Kaleyra, Inc. (NYSE: KLR) (NYSE American: KLR WS) ("Kaleyra" or the "Company"), a rapidly growing cloud communications software provider delivering a secure system of application programming interfaces (APIs) and connectivity solutions in the API/Communications Platform as a Service (CPaaS) market, has partnered with Banca Sella, a leading Italian bank, to provide an innovative video communication solution for the bank's new wealth management platform "Sella Global Advisory." 

With its focus on trusted, secure service, Kaleyra has long been a provider of choice for large financial services companies worldwide, allowing the Company to develop several long-term partnerships in the sector. As Kaleyra's omnichannel portfolio of customer-focused products expands, so does the range of options that Kaleyra can provide to its banking partners, as evidenced by their most recent video-based integration with Banca Sella.

Sella Global Advisory, with Kaleyra's technology integrated into the platform, allows users to make virtual appointments and meet both privately and remotely with Banca Sella representatives over audio and video calls. In an increasingly online world, Kaleyra's integration both increases access and safety for Banca Sella's customers by reducing their need to visit their local branch to meet with a representative.

In addition, the collectively-built platform enables bankers and customers to view and manage all assets in a single application. Sella Global Advisory supports information management and document sharing capabilities, and can trigger email alerts for customers looking to schedule meetings. All of this takes place without requiring additional software or sensitive data, which helps drive efficiency and optimize Banca Sella's interactions with its customers.

"Our goal is to help companies communicate and collaborate with their customers in the simplest, safest and fastest way possible, through the use of the digital touchpoints they already own," said Kaleyra Chief Business Officer Mauro Carobene. "In this case, Kaleyra's video technology facilitates Banca Sella's remote customer interactions, which helps establish and maintain lasting customer relationships. We are encouraged by initial signs of successful Kaleyra Video integrations, and look forward to replicating our omnichannel product offering with additional partners in the coming quarters."

About Kaleyra
Kaleyra, Inc. (NYSE: KLR) (NYSE American: KLR WS) is a global group providing mobile communication services to financial institutions, e-commerce players, OTTs, software companies, logistic enablers, healthcare providers, retailers, and other large organizations worldwide.

Kaleyra today has a customer base of 3800+ companies spread around the world. Through its proprietary platform and robust APIs, Kaleyra manages multi-channel integrated communication services, consisting of messaging, rich messaging and instant messaging, video, push notifications, e-mail, voice services, and chatbots.

Kaleyra's technology makes it possible to safely and securely manage billions of messages monthly with over 1600 operator connections in 190+ countries, including all tier-1 US carriers.

About Banca Sella
Banca Sella S.p.A. was established in Biella in 1886. Today Banca Sella, being the commercial bank of the Sella group, has a national presence of almost 300 branches and is widely recognized for excelling in activities such as private banking, payment systems, e-commerce and digital solutions.

The long tradition of Banca Sella grounds on the ability of constant self-renewal and innovation as a base to provide customers with a better service, thus proposing innovative and quality solutions.

Investor Contact:
Tom Colton or Matt Glover
Gateway Investor Relations
949-574-3860
KLR@gatewayir.com

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SOURCE Kaleyra

FAQ

What is the recent partnership announced by Kaleyra (KLR) about?

Kaleyra has partnered with Banca Sella to provide a video communication solution for its Sella Global Advisory platform.

How does Kaleyra's technology benefit Banca Sella's customers?

Kaleyra's technology allows customers to have virtual appointments, improving accessibility and safety by reducing the need for branch visits.

What features does the Sella Global Advisory platform offer?

The platform enables asset management, document sharing, and scheduling of meetings without requiring additional software.

When was the partnership between Kaleyra and Banca Sella announced?

The partnership was announced on January 31, 2022.

What advantages does Kaleyra claim from its video technology for banking interactions?

Kaleyra's video technology facilitates safer and more efficient customer interactions, enhancing relationship building.