Kaleyra Announces Agreement with Visa to enhance digital payments in Latin America and the Caribbean

Rhea-AI Summary

Kaleyra, Inc. (NYSE:KLR) has entered into a strategic agreement with Visa to develop communication solutions for the Latin America and Caribbean region. Through its innovation lab, k-lab, Kaleyra will address digital communication challenges faced by Visa partners, enhancing customer experience with features like KYC streamlining and transaction reminders. CEO Dario Calogero emphasized the operational savings this partnership will provide to issuers, while Visa’s VP, Arnoldo Reyes, expressed excitement about integrating Kaleyra into their fintech ecosystem.

Positive

• Strategic partnership with Visa aims to enhance communication solutions in Latin America and the Caribbean.
• K-lab will develop customer-centric modules that improve operational efficiency and save costs for Visa partners.
• Potential for improved customer experience through innovative communication strategies.

Negative

• None.

Kaleyra, Inc. (NYSE:KLR), a rapidly growing Communications Platform as a Service (CPaaS), today announced a new agreement with Visa in the Latin America and the Caribbean region.

As part of the agreement, k-lab, the innovation lab of Kaleyra, will be creating communication solutions for Visa partners, solving digital communication issues that exist across the industry today. These range from streamlining KYC, to timely reminders of reward benefits, and messaging to avoid transaction declines.

“I’ve been really encouraged by the synergies between the solution building approach of k-lab and the deep understanding the Visa team have of the region,” said Dario Calogero, Kaleyra’s CEO. “These highly customer-centric communication modules will be delivering huge operational savings to Latin American issuers as well as delighting their customers.”

“We’re excited to bring Kaleyra into our fintech ecosystem and looking forward to improving customer experiences around our products with their expertise,” said Arnoldo Reyes, VP of Fintech, Partnerships and Ventures for Visa Latin America and the Caribbean.

About Kaleyra

Kaleyra, Inc. (NYSE American: KLR) (KLR WS), is a global group providing mobile communication services for financial institutions and enterprises worldwide. Through its proprietary platform, Kaleyra manages multi-channel integrated communication services on a global scale, comprising of messages, push notifications, e-mail, instant messaging, voice services and chatbots. Kaleyra’s technology today makes it possible to safely and securely manage billions of messages monthly with a reach to hundreds of MNOs and over 190 countries. For more information: https://www.kaleyra.com/.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210322005456/en/

FAQ

What is Kaleyra's new agreement with Visa about?

Kaleyra's new agreement with Visa focuses on developing communication solutions for Visa partners in Latin America and the Caribbean through its innovation lab, k-lab.

How will Kaleyra's partnership with Visa benefit customers?

The partnership aims to streamline digital communications, improve customer experiences, and provide operational savings for Visa partners.

What specific solutions will k-lab create for Visa?

K-lab will create solutions that address issues such as KYC streamlining, transaction reminders, and messaging to reduce declines.

When was the agreement between Kaleyra and Visa announced?

The agreement was announced on March 22, 2023.

What is Kaleyra's stock symbol?

Kaleyra's stock symbol is KLR, listed on the NYSE.