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KLDiscovery Innovates their Client Portal with Advanced Data Visualization and Insights On-Demand
Rhea-AI Impact
(Low)
Rhea-AI Sentiment
(Neutral)
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Rhea-AI Summary
KLDiscovery Inc. (KLD), a global leader in electronic discovery and data recovery solutions, has launched an enhanced Client Portal featuring advanced data visualization and dynamic dashboard metrics. This upgrade allows users to access interactive charts and manage multiple projects effectively. CEO Chris Weiler announced that over 20 data points are now reportable, with further enhancements including financial data and accounts receivable tracking expected this fall. This development marks a significant step in real-time client reporting in the eDiscovery industry.
Positive
Launch of advanced data visualization tools enhances Client Portal functionality.
Integration of over 20 reportable data points, including financial data and accounts receivable.
First real-time interactive and comprehensive client reporting system in eDiscovery.
Negative
None.
MCLEAN, Va.--(BUSINESS WIRE)--
KLDiscovery Inc. (“KLDiscovery” or “KLD”), a leading global provider of electronic discovery, information governance and data recovery technology solutions, announced the release of advanced data visualization and dynamic dashboard metrics functionality to their Legal Technology Client Portal.
Insights at a glance. Streamlining workflows with oversight into all client projects. (Graphic: Business Wire)
With this release, Client Portal users can add dynamic and interactive charts to their case dashboards, which provides on-demand access to the information and insights clients need to effectively manage their day-to-day responsibilities. Having this portfolio intelligence and these insights easily accessible in the Client Portal makes managing workloads easier and more streamlined. Client’s dashboards now display multiple projects and relevant metrics at-a-glance, and matter information can be easily viewed on a case-by-case basis or in aggregate across their entire portfolio.
“This is a huge milestone for KLD’s Client Portal as it incorporates functionality that puts substantive case metrics right at our client’s fingertips,” said Danny Zambito, Chief Operating Officer at KLDiscovery.
KLDiscovery CEO Chris Weiler shared, “Over 20 data points are currently available for reporting and additional data points are being incorporated later this fall, including financial data, invoicing to date, outstanding Accounts Receivable, current month work-in-progress estimates, and budget attainment intelligence. Additionally, KLD has connected all corporate business systems, including Salesforce, Oracle, and KLD’s proprietary cloud-based project management and operations management software (Project Information Portal) to create the eDiscovery industry’s first and only real-time interactive and comprehensive client reporting system.”
KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 30+ locations across 19 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte's Technology Fast 500) and CEO Chris Weiler was recognized as a 2014 Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is a Relativity Certified Partner and maintains ISO/IEC 27001 Certified data centers around the world. For more information, please email info@kldiscovery.com or visit www.kldiscovery.com.
What new features are available in KLDiscovery's Client Portal as of 2023?
KLDiscovery has introduced advanced data visualization and dynamic dashboard metrics functionalities, allowing users to access on-demand interactive charts.
How many data points can clients access on KLDiscovery's Client Portal?
Clients can currently access over 20 data points, with additional metrics expected to be added later this fall.
What industry milestone did KLDiscovery achieve with its recent update?
KLDiscovery launched the eDiscovery industry's first real-time interactive and comprehensive client reporting system with the latest update.
What systems has KLDiscovery integrated for its Client Portal?
KLDiscovery has connected systems including Salesforce and Oracle to enhance their Client Portal's functionalities.
