Kyndryl Bridge Drives Nearly $2 Billion in Annual Savings for Customers and Delivers Improved Mission-Critical IT Outcomes
Kyndryl, the world's largest IT infrastructure services provider, announced that its AI-powered digital platform, Kyndryl Bridge, has onboarded 1,200 customers, exceeding targets. The platform delivers $2 billion in annual savings for customers through 190 new services. It provides 3 million actionable insights/month, driving productivity and regulatory compliance. New capabilities include AI-readiness, security compliance, sustainable operations, and enterprise modernization.
Kyndryl onboarded 1,200 customers, 20% more than targeted.
The company introduced 190 new services, surpassing goals.
Kyndryl Bridge delivers $2B in annual savings for customers.
The platform provides 3 million actionable insights per month.
New capabilities include AI-readiness, security compliance, sustainable operations, and enterprise modernization.
Despite the positive results, there may be challenges in maintaining customer satisfaction and retention over time.
Competitors may develop similar AI-powered platforms, posing a threat to Kyndryl's market dominance.
Economic downturns or changes in technology trends could impact the demand for Kyndryl's services.
The IT industry's first AI-powered open integration platform now has more than 1,200 onboarded customers and 190 service offerings, exceeding Company targets
Kyndryl Bridge delivers more than 3 million actionable insights per month, with new services that help enterprise customers accelerate business value
Through Kyndryl Bridge, the Company has also introduced more than 190 new services – surpassing its goal for the fiscal year ended March 31, 2024. Kyndryl Bridge is also providing customers with productivity benefits totaling nearly
The increased adoption of Kyndryl Bridge demonstrates the platform's criticality in the market as customers integrate on-premise and cloud environments and services onto an open platform to gain enhanced observability, orchestration and efficiency into their entire technology environments. Kyndryl is also introducing capabilities that will help customers accelerate their adoption of AI and meet growing regulatory requirements.
"We are delivering a transformational set of capabilities to our customers at a rapid pace – using data, AI and Kyndryl's expertise – to optimize and simplify the growing complexity of mission-critical IT environments today," said Antoine Shagoury, Kyndryl Chief Technology Officer. "Kyndryl continues to invest in the expansion of services that deliver business value to customers through Kyndryl Bridge so they can maximize their technology investments to achieve productivity gains and accelerate their digital journeys."
Delivering Greater Productivity
Kyndryl Bridge delivers 100 million automations and more than 3 million actionable insights per month for customers. This drives the speed, reliability and productivity of IT operations – and their people – so that businesses can further strengthen how they support their customers. Kyndryl expects to help customers achieve incremental savings, cyber resiliency and regulatory compliance over the next year, as the Company continues to invest in new capabilities and as Kyndryl Bridge benefits from its AI foundation.
By using Kyndryl Bridge, customers are experiencing:
- Fewer IT-related disruptive incidents, with manufacturing firms achieving up to a
95% reduction, logistics companies seeing up to a93% reduction, financial services firms realizing up to a92% reduction and public-sector entities benefiting from an up to86% reduction; and - Increased adherence to compliance requirements.
"Many organizations do not have the ability to holistically observe, gain insight and take actions across increasingly complex IT environments, though
New Capabilities to Meet Growing Global Demands
New services and capabilities that the Company expects to launch on Kyndryl Bridge over the next few quarters include:
- AI-readiness – Kyndryl is bringing clarity to organizations' AI implementation roadmaps by offering a host of services that will help customers build the infrastructure, trusted data foundation and models they need to take advantage of AI. New offerings will include machine learning operations (MLOps) and large language model operations (LLMOps) frameworks, as well as Kyndryl's Data and AI Console, creating a unified, end-to-end view of customers' data – and its lineage and lifecycle – for improved insights and AI enablement.
- Security compliance – Kyndryl Bridge will integrate and visualize data from IT system operations and perform analysis to track the supply chain of customers' hardware, software and other third-party suppliers and subcontractors to meet local regulatory requirements. Additional capabilities will be available in the coming quarters to help organizations respond to regulatory changes.
- Sustainable operations – Kyndryl released its Enterprise Sustainability Design and Implementation service and Kyndryl Sustainability Advisor on Kyndryl Bridge to optimize performance and lower emissions across customers' IT estates. Enabled through Kyndryl Consult, these solutions provide strategic advice, maturity assessments and roadmaps so customers can deliver on their sustainability objectives as required by the Corporate Sustainability Reporting Directive and global regulations.
- Enterprise modernization – Kyndryl's next-generation of mainframe managed service delivery capabilities will be built on AI technologies to accelerate Kyndryl Bridge-orchestrated mainframe delivery operations. The new technologies combined with Kyndryl's mainframe expertise, and the operational insights provided by Kyndryl Bridge, will help enterprises modernize their mainframe workloads, integrate them with cloud, or move them off the platform to a hybrid cloud.
Learn more about Kyndryl Bridge.
About Kyndryl
Kyndryl (NYSE: KD) is the world's largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. The Company designs, builds, manages and modernizes the complex, mission-critical information systems that the world depends on every day. For more information, visit www.kyndryl.com.
Kyndryl Press Contact
press@kyndryl.com
Forward-looking statements
This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements often contain words such as "will," "anticipate," "predict," "project," "plan," "forecast," "estimate," "expect," "intend," "target," "may," "should," "would," "could," "outlook" and other similar words or expressions or the negative thereof or other variations thereon. All statements, other than statements of historical fact, including without limitation statements representing management's beliefs about future events, transactions, strategies, operations and financial results, may be forward-looking statements. These statements do not guarantee future performance and speak only as of the date of this press release and the Company does not undertake to update its forward-looking statements. Actual outcomes or results may differ materially from those suggested by forward-looking statements as a result of risks and uncertainties including those described in the "Risk Factors" section of the Company's most recent Annual Report on Form 10-K filed with the Securities and Exchange Commission.
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SOURCE Kyndryl
FAQ
<p>How many customers has Kyndryl onboarded for Kyndryl Bridge?</p>
Kyndryl has onboarded 1,200 enterprise customers for Kyndryl Bridge.
<p>How much savings does Kyndryl Bridge deliver for customers annually?</p>
Kyndryl Bridge provides nearly $2 billion in annual savings for customers.
<p>What are some of the new capabilities introduced by Kyndryl Bridge?</p>
Some new capabilities include AI-readiness, security compliance, sustainable operations, and enterprise modernization.
<p>How many actionable insights does Kyndryl Bridge provide per month?</p>
Kyndryl Bridge delivers more than 3 million actionable insights per month for customers.
<p>Who is the Chief Technology Officer of Kyndryl?</p>
The Chief Technology Officer of Kyndryl is Antoine Shagoury.