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Kyndryl and Delta Air Lines Extend Collaboration on Critical IT Infrastructure
Rhea-AI Impact
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Rhea-AI Sentiment
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Rhea-AI Summary
Kyndryl has announced a 5-year agreement with Delta Air Lines to enhance IT resiliency and scalability. This partnership aims to support Delta's operational systems, including crew scheduling, maintenance documentation, and customer relations. With air travel returning to pre-pandemic levels, Delta relies heavily on flexible IT infrastructure to manage over 4,000 daily flights. Kyndryl’s experience in IT services is crucial for Delta to achieve reliability and innovate further. Kyndryl's long-standing relationship with Delta emphasizes their commitment to excellence in airline service.
Positive
Extended 5-year agreement with Delta strengthens IT infrastructure support.
Enhanced IT scalability and resiliency to meet fluctuations in customer demand.
Kyndryl's expertise aids in operating core systems critical for Delta's essential functions.
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Kyndryl’s work helps strengthen Delta’s mission-critical operational systems, supporting the airline’s commitment to deliver industry-leading reliability and service
NEW YORK--(BUSINESS WIRE)--
Kyndryl (NYSE: KD), the world’s largest IT infrastructure services provider, today announced a 5-year extended agreement with Delta Air Lines (NYSE: DAL) to enhance IT resiliency and scalability.
Delta Air Lines A350-900 plane (Photo: Business Wire)
Through the extended agreement, Kyndryl will continue to help Delta run the core systems that power the airline’s essential operations, including crew rostering and scheduling, as well as the system that supports Delta’s maintenance documentation process. Kyndryl also supports Delta’s major customer relations and loyalty programs and Delta’s software for rebooking passengers from cancelled flights.
With air travel near pre-pandemic levels, Delta relies on IT infrastructure with flexibility to scale and meet fluctuations in customer demand on more than 4,000 daily flights across its global network. With the support of Kyndryl, Delta continues to provide industry-leading reliability and service, and it can advance how its data is harnessed for innovation in the future.
“Flexible and reliable systems deployed at scale are critical to serving customers with the very best service, support and experiences that make Delta different,” said Rahul Samant, Delta’s E.V.P. and Chief Information Officer. “Our continued partnership with Kyndryl is pivotal in meeting customer expectations each time they travel on Delta and will accelerate technological innovations in the years to come.”
“Our longstanding relationship with Delta is anchored on supporting their commitment to excellence and reliability,” said Amy Salcido, President, Kyndryl U.S. “Through our nearly 20 years of trusted collaboration, the Kyndryl team has a deep understanding of Delta’s business, and we are committed to helping them stay one step ahead and deliver the best possible air travel experiences for a post-pandemic world.”
About Delta Air Lines Through the warmth and service of the Delta Air Lines (NYSE: DAL) people and the power of innovation, Delta never stops looking for ways to make every trip feel personalized. More than 90,000 Delta people lead the way in delivering a world-class customer experience on over 4,000 daily flights to more than 275 destinations on six continents, connecting people to places and each other. For more information, visit https://news.delta.com/.
About Kyndryl Kyndryl (NYSE: KD) is the world’s largest IT infrastructure services provider serving thousands of enterprise customers in more than 60 countries. The company designs, builds, manages and modernizes the complex, mission-critical information systems that the world depends on every day. For more information, visit www.kyndryl.com.
