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Jackson’s Mike Hicks Wins Michigan ORBIE® CIO of the Year Award

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Mike Hicks, Senior Vice President and Chief Information Officer of Jackson National Life Insurance (NYSE: JXN), has won the 2024 Michigan ORBIE® CIO of the Year Award in the Large Enterprise category. Hicks, who joined Jackson in April 2023, was recognized for his excellence in technology leadership and improving digital experiences for financial professionals and consumers.

As CIO, Hicks oversees the company's information technology strategy, including innovative systems development, data strategy, enterprise architecture, and digital transformation. The award acknowledges his contributions to enhancing Jackson's position as an industry leader in retirement planning services. The recognition was presented at an awards event in Dearborn, MI on November 15.

Mike Hicks, Vice Presidente Senior e Chief Information Officer di Jackson National Life Insurance (NYSE: JXN), ha ricevuto il premio ORBIE® CIO dell'Anno 2024 per la categoria Grandi Aziende. Hicks, che è entrato a far parte di Jackson nell'aprile 2023, è stato riconosciuto per la sua eccellenza nella leadership tecnologica e per il miglioramento delle esperienze digitali per i professionisti finanziari e i consumatori.

In qualità di CIO, Hicks supervisiona la strategia IT dell'azienda, comprese lo sviluppo di sistemi innovativi, la strategia dei dati, l'architettura enterprise e la trasformazione digitale. Il premio riconosce i suoi contributi nel rafforzare la posizione di Jackson come leader di settore nei servizi di pianificazione della pensione. Il riconoscimento è stato presentato durante un evento di premiazione a Dearborn, MI, il 15 novembre.

Mike Hicks, Vicepresidente Senior y Director de Información de Jackson National Life Insurance (NYSE: JXN), ha ganado el premio ORBIE® CIO del Año 2024 en la categoría de Grandes Empresas. Hicks, quien se unió a Jackson en abril de 2023, fue reconocido por su excelencia en liderazgo tecnológico y en la mejora de las experiencias digitales para los profesionales financieros y los consumidores.

Como CIO, Hicks supervisa la estrategia de tecnología de la información de la empresa, incluyendo el desarrollo de sistemas innovadores, la estrategia de datos, la arquitectura empresarial y la transformación digital. El premio reconoce sus contribuciones a mejorar la posición de Jackson como líder de la industria en servicios de planificación de jubilaciones. El reconocimiento se presentó en un evento de premiación en Dearborn, MI, el 15 de noviembre.

마이크 힉스, 잭슨 내셔널 생명보험 (NYSE: JXN)의 수석 부사장 및 최고 정보 책임자(CIO)가 대기업 부문에서 2024 미시간 ORBIE® CIO 올해의 상을 수상했습니다. 2023년 4월 잭슨에 합류한 힉스는 기술 리더십의 탁월성과 금융 전문가 및 소비자를 위한 디지털 경험 개선으로 인정받았습니다.

CIO로서 힉스는 혁신적인 시스템 개발, 데이터 전략, 기업 아키텍처 및 디지털 혁신을 포함한 회사의 정보 기술 전략을 감독합니다. 이번 상은 퇴직 계획 서비스 분야에서 잭슨의 산업 리더로서의 입지를 강화하는 데 기여한 점을 인정받은 것입니다. 이 상은 11월 15일 미시간주 디어본에서 열린 시상식에서 수여되었습니다.

Mike Hicks, Vice-président senior et directeur des systèmes d'information de Jackson National Life Insurance (NYSE: JXN), a remporté le prix ORBIE® CIO de l'année 2024 dans la catégorie Grande Entreprise. Hicks, qui a rejoint Jackson en avril 2023, a été reconnu pour son excellence en leadership technologique et pour l'amélioration des expériences numériques des professionnels financiers et des consommateurs.

En tant que CIO, Hicks supervise la stratégie informatique de l'entreprise, y compris le développement de systèmes innovants, la stratégie de données, l'architecture d'entreprise et la transformation numérique. Ce prix reconnaît ses contributions à l'amélioration de la position de Jackson en tant que leader de l'industrie dans les services de planification de la retraite. La reconnaissance a été remise lors d'un événement de remise des prix à Dearborn, MI, le 15 novembre.

Mike Hicks, Senior Vice President und Chief Information Officer von Jackson National Life Insurance (NYSE: JXN), wurde mit dem 2024 Michigan ORBIE® CIO des Jahres Award in der Kategorie Große Unternehmen ausgezeichnet. Hicks, der im April 2023 zu Jackson kam, wurde für seine hervorragende technische Führung und die Verbesserung der digitalen Erfahrungen für Finanzprofis und Verbraucher anerkannt.

Als CIO überwacht Hicks die IT-Strategie des Unternehmens, einschließlich der Entwicklung innovativer Systeme, der Datenstrategie, der Unternehmensarchitektur und der digitalen Transformation. Die Auszeichnung würdigt seine Beiträge zur Stärkung von Jacksons Position als Branchenführer im Bereich Altersvorsorgeberatung. Die Anerkennung wurde am 15. November bei einer Preisverleihung in Dearborn, MI, überreicht.

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Award recognizes technology executives for leadership, innovation and excellence

LANSING, Mich.--(BUSINESS WIRE)-- Jackson National Life Insurance Company (Jackson®), the main operating subsidiary of Jackson Financial Inc.1 (NYSE: JXN), today announced Mike Hicks has been named the winner of the 2024 Michigan ORBIE® CIO of the Year Award in the Large Enterprise category. Hicks, who joined Jackson as SVP, Chief Information Officer (CIO) in April 2023, was honored for excellence in technology leadership and enhancing the digital experience for financial professionals and consumers to strengthen understanding of an annuity’s value to a holistic retirement portfolio.

“Our enterprise technology team at Jackson puts the customer at the center of everything we do, building trusted relationships, enabling customized and seamless interactions and delivering award-winning service,” said Hicks. “As technology has evolved from being a back-office function to being front and center in delivering customer experiences, fueling productivity and powering growth, I’m proud of the ways our technology team is further enhancing Jackson’s position as an industry leader. I’m humbled to accept this award and grateful to work for an organization where our associates can find fulfilling careers, working on leading-edge initiatives that ultimately help more Americans plan for a secure retirement.”

As Jackson’s CIO, Hicks manages key aspects of the company’s information technology strategy, including the design and development of innovative systems, data strategy and analytics, enterprise architecture, digital transformation and portfolio management and planning. Hicks also collaborates with business units across the enterprise to ensure operational efficiencies, enhance client experiences and expand market reach for Jackson.

For over 25 years, the CIO ORBIE Awards have recognized technology executives for leadership, innovation and excellence in this rapidly growing, CIO-led national professional association. This year’s honorees were recognized at an awards event in Dearborn, MI on November 15.

ABOUT JACKSON

Jackson® (NYSE: JXN) is committed to helping clarify the complexity of retirement planning—for financial professionals and their clients. Through our range of annuity products, financial know-how, history of award-winning service* and streamlined experiences, we strive to reduce the confusion that complicates retirement planning. We take a balanced, long-term approach to responsibly serving all our stakeholders, including customers, shareholders, distribution partners, employees, regulators and community partners. We believe by providing clarity for all today, we can help drive better outcomes for tomorrow. For more information, visit www.jackson.com.

*SQM (Service Quality Measurement Group) Call Center Awards Program for 2004 and 2006-2023. (Criteria used for Call Center World Class FCR Certification is 80% or higher of customers getting their contact resolved on the first call to the call center (FCR) for 3 consecutive months or more.)

Jackson® is the marketing name for Jackson Financial Inc., Jackson National Life Insurance Company® (Home Office: Lansing, Michigan) and Jackson National Life Insurance Company of New York® (Home Office: Purchase, New York).

1 Jackson Financial Inc. is a U.S. holding company and the direct parent of Jackson Holdings LLC (JHLLC). The wholly-owned direct and indirect subsidiaries of JHLLC include Jackson National Life Insurance Company, Brooke Life Insurance Company, PPM America, Inc. and Jackson National Asset Management, LLC.

Patrick Rich

patrick.rich@jackson.com

Source: Jackson Financial Inc.

FAQ

What award did Jackson's CIO Mike Hicks win in 2024?

Mike Hicks won the 2024 Michigan ORBIE® CIO of the Year Award in the Large Enterprise category for his technology leadership at Jackson National Life Insurance (NYSE: JXN).

When did Mike Hicks join Jackson (JXN) as CIO?

Mike Hicks joined Jackson National Life Insurance as Senior Vice President and Chief Information Officer (CIO) in April 2023.

What are Mike Hicks' main responsibilities at Jackson (JXN)?

As CIO at Jackson, Mike Hicks manages information technology strategy, innovative systems development, data strategy and analytics, enterprise architecture, digital transformation, and portfolio management and planning.

Where and when was the 2024 Michigan ORBIE® CIO Award ceremony held?

The 2024 Michigan ORBIE® CIO Award ceremony was held in Dearborn, Michigan on November 15.

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