Despite increased remote working, the office is here to stay…with changes
On June 24, 2020, JLL released its report titled "The Future of Office Demand," analyzing the evolving role of office spaces post-COVID-19. The report highlights that despite the surge in remote work, physical offices remain essential for innovation, collaboration, and employee well-being. Surveys indicate that 58% of workers miss the office, with younger employees showing even greater interest in returning. JLL emphasizes that while office demand will evolve, the necessity for office environments will persist.
- 58% of surveyed workers miss the office, indicating strong demand for office spaces.
- Young employees (65% under 35) express a significant desire to return to the office.
- Historical trends suggest a recovery in office demand following economic downturns.
- Uncertainty surrounding the pandemic may hinder predictable recovery timelines for office demand.
CHICAGO, June 24, 2020 /PRNewswire/ -- The future of office demand is a hot topic of discussion in boardrooms across the country as the COVID-19 pandemic has required companies to engage in the largest work from home experiment in history. By looking at historic trends, current research and client insights, JLL's new "The Future of Office Demand" report finds the physical office will maintain its importance for facilitating innovation and collaboration and, ultimately, employee health, well-being and productivity.
After a three-month mandatory hiatus, corporations and their employees have largely adjusted to working from home successfully, but new surveys are pointing toward workers having a desire to get back to normal routines over working from home permanently.
"The global pandemic has forced many employers to reconsider the role of the office in supporting business culture and purpose," said Christian Ulbrich, JLL CEO. "Real estate demand follows economic cycles, so we know these unprecedented times are also creating opportunities for companies across the globe to reimagine their workspace needs as they return to the office."
Companies' location strategies may also shift, with greater emphasis on a diverse market ecosystem. In the short term, there will be an increased demand for some office-based activities to move to locally-accessible suburbs, and second and third-tier cities that make it easier for employees to connect with colleagues closer to home. This could also be an added asset post-pandemic, with the lack of commute being the element workers enjoyed most about working from home – according to nearly half (
By studying historical trends of previous global economic downturns such as the 1990s recession, dot-com crash and 2008 global financial crisis, JLL understands how the corporate real estate market recovered as the economy was rebuilt. The unknowns surrounding the pandemic and the potential for a second wave of outbreaks make it difficult to predict the recovery time; however, the ingenuity of employers to enable productivity with alternative staffing and socially distant work spaces offer an encouraging outlook for office demand.
The past few months of mass working from home has given us clarity on the reasons for commuting to the office. Offices encourage collaboration, innovation, mentoring and team building – all things that technology struggles to replicate. In fact, the same JLL survey found that
JLL's Global CEO, Corporate Solutions, Neil Murray agrees with this outlook, "Density requirements will change and there will be an evolution in how office space is used, designed and developed. But history, and our latest office worker survey, shows that the office is not going away anytime soon."
A survey by Gensler found only
About JLL
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of
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