Sensormatic Solutions and Indyme Partner to Enhance Loss Prevention Solutions at NRF 2025
Sensormatic Solutions, part of Johnson Controls (NYSE: JCI), has announced a strategic partnership with Indyme Solutions to enhance its loss prevention portfolio. The collaboration will integrate Indyme's merchandise protection products, including the self-service locking Freedom Case™, SmartResponse™, and SmartDome™ technologies.
The partnership aims to improve retail operations by enabling faster customer service response, enhanced loss prevention programs, and optimized labor allocation. The Freedom Case technology offers protection while maintaining a frictionless shopping experience, while SmartDome provides real-time alerts for suspicious activity.
These solutions will be showcased at NRF 2025 Retail's Big Show, where retailers can explore how the integrated technologies help protect merchandise while improving customer experience and store operations. The solutions can be purchased directly from Sensormatic Solutions sales teams and integrated into existing communications infrastructure.
Sensormatic Solutions, parte di Johnson Controls (NYSE: JCI), ha annunciato una partnership strategica con Indyme Solutions per migliorare il suo portafoglio di prevenzione delle perdite. La collaborazione integrerà i prodotti di protezione della merce di Indyme, tra cui il dispositivo di blocco self-service Freedom Case™, le tecnologie SmartResponse™ e SmartDome™.
La partnership mira a migliorare le operazioni di vendita al dettaglio consentendo una risposta più rapida al servizio clienti, programmi di prevenzione delle perdite potenziati e un'allocazione del lavoro ottimizzata. La tecnologia Freedom Case offre protezione mantenendo un'esperienza di acquisto senza attriti, mentre SmartDome fornisce avvisi in tempo reale per attività sospette.
Queste soluzioni saranno esposte all'NRF 2025 Retail's Big Show, dove i rivenditori potranno esplorare come le tecnologie integrate aiutano a proteggere la merce migliorando al contempo l'esperienza del cliente e le operazioni di negozio. Le soluzioni possono essere acquistate direttamente dai team di vendita di Sensormatic Solutions e integrate nell'infrastruttura di comunicazione esistente.
Sensormatic Solutions, parte de Johnson Controls (NYSE: JCI), ha anunciado una asociación estratégica con Indyme Solutions para mejorar su portafolio de prevención de pérdidas. La colaboración integrará los productos de protección de mercancías de Indyme, incluidos el dispositivo de bloqueo de autoservicio Freedom Case™, las tecnologías SmartResponse™ y SmartDome™.
La asociación tiene como objetivo mejorar las operaciones minoristas permitiendo una respuesta más rápida al servicio al cliente, programas de prevención de pérdidas mejorados y una asignación de mano de obra optimizada. La tecnología Freedom Case ofrece protección mientras mantiene una experiencia de compra sin fricciones, mientras que SmartDome proporciona alertas en tiempo real sobre actividades sospechosas.
Estas soluciones se mostrarán en el NRF 2025 Retail's Big Show, donde los minoristas podrán explorar cómo las tecnologías integradas ayudan a proteger la mercancía mientras mejoran la experiencia del cliente y las operaciones de la tienda. Las soluciones se pueden adquirir directamente a través de los equipos de ventas de Sensormatic Solutions e integrarse en la infraestructura de comunicación existente.
센서마틱 솔루션(Sensormatic Solutions)은 존슨 컨트롤스(Johnson Controls)(NYSE: JCI)의 일부로 인디메 솔루션(Indyme Solutions)와 전략적 파트너십을 체결하여 손실 방지 포트폴리오를 강화한다고 발표했습니다. 이 협력은 Indyme의 상품 보호 제품, 자가 잠금 기능이 있는 Freedom Case™, SmartResponse™, SmartDome™ 기술을 통합합니다.
이번 파트너십은 더 빠른 고객 서비스 응답, 향상된 손실 방지 프로그램 및 최적화된 인력 배치를 통해 소매 운영을 개선하는 것을 목표로 합니다. Freedom Case 기술은 매끄러운 쇼핑 경험을 유지하면서 보호 기능을 제공하며, SmartDome은 의심스러운 활동에 대한 실시간 경고를 제공합니다.
이 솔루션들은 NRF 2025 리테일 빅 쇼에서 선보일 예정이며, 소매업체들은 통합 기술이 상품을 보호하는 동시에 고객 경험과 매장 운영을 개선하는 방법을 탐색할 수 있습니다. 이 솔루션들은 Sensormatic Solutions의 판매 팀에서 직접 구매할 수 있으며 기존 커뮤니케이션 인프라에 통합할 수 있습니다.
Sensormatic Solutions, qui fait partie de Johnson Controls (NYSE: JCI), a annoncé un partenariat stratégique avec Indyme Solutions pour améliorer son portefeuille de prévention des pertes. La collaboration intégrera les produits de protection de marchandises d'Indyme, y compris le système de verrouillage en libre-service Freedom Case™, les technologies SmartResponse™ et SmartDome™.
Ce partenariat vise à améliorer les opérations de vente au détail en permettant une réponse plus rapide au service client, des programmes de prévention des pertes améliorés et une allocation optimisée du personnel. La technologie Freedom Case offre une protection tout en maintenant une expérience de shopping sans friction, tandis que SmartDome fournit des alertes en temps réel pour des activités suspectes.
Ces solutions seront présentées au NRF 2025 Retail's Big Show, où les détaillants pourront explorer comment les technologies intégrées aident à protéger les marchandises tout en améliorant l'expérience client et les opérations en magasin. Les solutions peuvent être achetées directement auprès des équipes de vente de Sensormatic Solutions et intégrées dans l'infrastructure de communication existante.
Sensormatic Solutions, ein Teil von Johnson Controls (NYSE: JCI), hat eine strategische Partnerschaft mit Indyme Solutions angekündigt, um sein Portfolio zur Verlustprävention zu erweitern. Die Zusammenarbeit wird die Schutzprodukte für Waren von Indyme integrieren, einschließlich des selbstverriegelnden Freedom Case™, sowie die Technologien SmartResponse™ und SmartDome™.
Das Ziel der Partnerschaft ist es, den Einzelhandel zu verbessern, indem schnellere Kundenservice-Reaktionen, verbesserte Verlustpräventionsprogramme und optimierte Arbeitszuweisungen ermöglicht werden. Die Freedom Case-Technologie bietet Schutz und sorgt gleichzeitig für ein reibungsloses Einkaufserlebnis, während SmartDome Echtzeitwarnungen bei verdächtigen Aktivitäten gibt.
Diese Lösungen werden auf der NRF 2025 Retail's Big Show präsentiert, wo Einzelhändler erkunden können, wie die integrierten Technologien den Schutz von Waren unterstützen und gleichzeitig das Kundenerlebnis und die Betriebsabläufe im Geschäft verbessern. Die Lösungen können direkt über die Vertriebsteams von Sensormatic Solutions erworben und in die bestehende Kommunikationsinfrastruktur integriert werden.
- Strategic partnership expands Sensormatic's loss prevention portfolio
- Integration of new technologies enhances merchandise protection capabilities
- Solutions offer dual benefit of security and improved customer experience
- Streamlined sales process through direct purchase from Sensormatic teams
- None.
Insights
The strategic partnership between Sensormatic Solutions (JCI) and Indyme represents a calculated move in the retail loss prevention technology space, though its immediate financial impact on Johnson Controls will likely be minimal relative to its
The collaboration's true value lies in its potential to enhance Sensormatic's competitive positioning in the retail solutions market. By incorporating Indyme's self-service locking technology and customer assistance systems, Sensormatic strengthens its value proposition in frictionless retail security - a growing concern as retailers battle increasing shrinkage rates while maintaining positive customer experiences. The cloud-based integration capability suggests operational efficiency improvements that could lead to faster market adoption.
While this partnership demonstrates JCI's commitment to innovation in its retail technology segment, investors should view this as a strategic enhancement rather than a significant revenue driver. The real test will be the solution's adoption rate among major retailers and its ability to generate recurring revenue through cloud-based services.
- Retail technology brand adds Indyme’s Freedom Cases, Smart Dome and SmartResponse Customer Assist Buttons to portfolio of Loss Prevention solutions
NEUHAUSEN,
These new offerings will include Indyme’s breakthrough self-service locking Freedom Case™. This disruptive technology helps protect merchandise from offenders while creating a frictionless shopping experience for legitimate shoppers. This and other store operations-focused solutions from Indyme will enable Sensormatic to solve an even broader range of challenges faced by our retail partners.
“We’ve long been committed to the idea that collaboration — with both retailers and other technology companies — breeds innovation,” said Tony D’Onofrio, president of Sensormatic Solutions. “Strategic collaborations like this one are the secret to Sensormatic Solutions longevity and continued leadership in developing RFID, computer vision and analytics applications that redefine retail. Pairing Indyme’s solutions with our loss prevention suite and services will help retailers adapt to changing expectations and meet customers where they are without sacrificing security or compromising the shopping experience.”
Through the collaboration, Sensormatic Solutions retail partners will be able to purchase select Indyme products — as well as get access to the company’s cloud-based offering — directly from their Sensormatic Solutions sales teams. Indyme’s SmartResponse™, Freedom Case and SmartDome™ can be easily integrated into Sensormatic Solutions customers’ existing communications infrastructure to help businesses:
- Respond to shopper needs faster. All three solutions are designed to ensure shoppers get help when and where they need it, reducing lost sales and improving loyalty.
- Improve loss prevention programs. Freedom Cases help protect high-risk items without deterring purchases while the SmartDomes alert associates to suspicious activity in real time. Furthermore, the data from all solutions enables better loss prevention strategies, highlighting areas of opportunity that may have otherwise gone unnoticed.
- Refine labor allocation. Indyme’s customer assistance buttons and SmartDomes help ensure associates are always where they need to be, while Freedom Cases Value-Exchange-based solutions allow employees to focus on providing merchandise insight and support rather than unlocking cases.
“Sensormatic Solutions and Indyme both recognize the important role proactive monitoring and response will play as retailers strive to meet the expectations of today’s customers,” said Philip Joosten, vice president of sales and customer care at Indyme Solutions. “The collaboration brings together our SmartResponse and Value Exchange technology solution suite and Sensormatic Solutions trusted retail leadership to ensure retailers have a clear picture of what’s happening on and off the floor and can communicate necessary next steps to employees in real-time so in-store experiences meet shopper expectations.”
Those attending NRF’s Big Show can get a closer look at Indyme’s Freedom Case and a selection of Sensormatic Solutions retail technologies at Booth #3523, Jan. 12-14, at the Javits Center in
About Johnson Controls:
At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.
Today, Johnson Controls offers the world’s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.
Visit www.johnsoncontrols.com for more information and follow @Johnson Controls on social platforms.
About Sensormatic Solutions
Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, powers safe, secure and seamless retail experiences. For more than 50 years, the brand has been at the forefront of the industry’s fast-moving technology adoption, redefining retail operations on a global scale and turning insights into actions. Sensormatic Solutions delivers an interconnected ecosystem of loss prevention, inventory intelligence and traffic insight solutions, along with our services and partners to enable retailers worldwide to innovate and elevate with precision, connecting data-driven outcomes that shape retail’s future. Please visit Sensormatic Solutions or follow us on LinkedIn, X and our YouTube channel.
About Indyme Solutions
Headquartered in
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Media Contacts:
Jaclyn Messina
Sensormatic Solutions by Johnson Controls
Work: +1-561-235-6458
Email: jaclyn.messina@jci.com
Madison Southall
Sensormatic Solutions by Johnson Controls
Work: +1 561-235-6458
Email: madison.southall@jci.com
Grace
Matter on behalf of Sensormatic Solutions
Work: +1-978-518-4504
Email: jciretail@matternow.com
Source: Sensormatic Solutions
FAQ
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