JetBlue Names Justin Thompson Vice President, IT Data and Analytics
JetBlue (JBLU) has promoted Justin Thompson to vice president, IT data and analytics. Thompson, an 18-year veteran of the company, will oversee data engineering, data science, artificial intelligence/machine learning, and business intelligence initiatives.
Reporting to Chief Digital and Technology Officer Carol Clements, Thompson will focus on scaling JetBlue's data and AI capabilities as part of the airline's JetForward strategy, which aims to restore sustained profitability. Thompson previously served as managing director of IT data and analytics and has held various leadership roles across customer support, marketing, and IT since joining as a customer feedback analyst.
JetBlue (JBLU) ha promosso Justin Thompson a vicepresidente per dati e analisi IT. Thompson, con un'esperienza di 18 anni in azienda, sovrintenderà all'ingegneria dei dati, alla scienza dei dati, all'intelligenza artificiale/apprendimento automatico e alle iniziative di intelligenza commerciale.
Riportando al Chief Digital and Technology Officer Carol Clements, Thompson si concentrerà sull'espansione delle capacità di dati e AI di JetBlue come parte della strategia JetForward della compagnia aerea, che mira a ripristinare una redditività sostenuta. In precedenza, Thompson ha ricoperto il ruolo di managing director per dati e analisi IT e ha occupato varie posizioni di leadership in supporto clienti, marketing e IT da quando si è unito come analista di feedback dei clienti.
JetBlue (JBLU) ha promovido a Justin Thompson como vicepresidente de tecnología de datos y análisis. Thompson, un veterano de 18 años en la empresa, supervisará la ingeniería de datos, la ciencia de datos, la inteligencia artificial/aprendizaje automático y las iniciativas de inteligencia comercial.
Reportando a la Directora Digital y de Tecnología Carol Clements, Thompson se enfocará en escalar las capacidades de datos y AI de JetBlue como parte de la estrategia JetForward de la aerolínea, que tiene como objetivo restablecer una rentabilidad sostenida. Anteriormente, Thompson se desempeñó como director general de tecnología de datos y análisis IT y ha ocupado varios roles de liderazgo en atención al cliente, marketing y IT desde que se unió como analista de retroalimentación del cliente.
JetBlue (JBLU)는 Justin Thompson을 IT 데이터 및 분석 부사장으로 승진시켰습니다. 회사에서 18년의 경력을 가진 Thompson은 데이터 엔지니어링, 데이터 과학, 인공지능/기계 학습 및 비즈니스 인텔리전스 이니셔티브를 감독할 것입니다.
디지털 및 기술 최고 책임자 Carol Clements에게 보고하는 Thompson은 항공사의 JetForward 전략의 일환으로 JetBlue의 데이터 및 AI 능력을 확장하는 데 집중할 것입니다. Thompson은 이전에 IT 데이터 및 분석의 관리 이사로 재직했으며 고객 지원, 마케팅 및 IT 부문에서 다양한 리더십 역할을 수행했습니다.
JetBlue (JBLU) a promu Justin Thompson au poste de vice-président des données et de l'analyse IT. Thompson, un vétéran de 18 ans de l'entreprise, supervisera l'ingénierie des données, la science des données, l'intelligence artificielle/apprentissage automatique et les initiatives de business intelligence.
Rendant compte à la Directrice Numérique et Technologique Carol Clements, Thompson se concentrera sur l'élargissement des capacités de données et d'IA de JetBlue dans le cadre de la stratégie JetForward de la compagnie aérienne, qui vise à rétablir une rentabilité durable. Auparavant, Thompson était directeur général des données et de l'analyse IT et a occupé divers rôles de leadership dans le support client, le marketing et l'IT depuis son arrivée en tant qu'analyste des retours clients.
JetBlue (JBLU) hat Justin Thompson zum Vizepräsidenten für IT-Daten und Analytik befördert. Thompson, der 18 Jahre im Unternehmen ist, wird die Bereiche Datenengineering, Datenwissenschaft, künstliche Intelligenz/machine learning sowie Geschäftsanalytik leiten.
Er berichtet an die Chief Digital and Technology Officer Carol Clements und wird sich darauf konzentrieren, die Daten- und KI-Fähigkeiten von JetBlue im Rahmen der JetForward-Strategie der Fluggesellschaft auszubauen, die darauf abzielt, eine nachhaltige Rentabilität wiederherzustellen. Zuvor war Thompson als Managing Director für IT-Daten und Analytik tätig und hat seit seinem Einstieg als Kundenfeedback-Analyst verschiedene Führungspositionen in den Bereichen Kundenbetreuung, Marketing und IT innegehabt.
- Appointment aligns with JetForward strategy aimed at returning to sustained profitability
- Internal promotion demonstrates succession planning and talent retention
- Current profitability challenges implied by need for JetForward strategy
Justin Thompson, vice president, IT data and analytics at JetBlue (Photo: Business Wire)
Reporting to Carol Clements, JetBlue’s chief digital and technology officer, Thompson will spearhead initiatives to scale JetBlue’s data and AI capabilities in alignment with the airline’s JetForward strategy—a framework designed to guide JetBlue back to sustained profitability.
“Justin is a seasoned technology leader with a proven track record of delivering value through data and data science,” Clements said. “His focus on strengthening and scaling our data science capabilities will be instrumental in advancing our JetForward strategy.”
“My team’s goal is to make JetBlue the most data-driven airline in the world,” Thompson said. “We’ll achieve this by ensuring we have the best technology for our investments, fostering robust data literacy programs, providing secure self-service data access, and leveraging AI in collaboration with teams across the operation.”
Thompson has been with JetBlue for 18 years, holding various leadership roles across customer support, marketing, and IT. He joined the company as an analyst focused on customer feedback and most recently served as managing director, IT data and analytics.
About JetBlue
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JetBlue Corporate Communications
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Source: JetBlue
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