JetBlue Gives Blue Basic a Boost with Complimentary Carry-On Bag Starting September 6

Rhea-AI Summary

JetBlue (Nasdaq: JBLU) has announced that, starting September 6, 2024, its Blue Basic fare will include a free carry-on bag, in addition to a small personal item. This change aims to enhance the value of its basic economy fare, making it one of the most competitive in the industry for budget-conscious travelers. The company highlights its award-winning customer experience, including the most legroom in coach, seatback entertainment, and complimentary high-speed Wi-Fi. JetBlue emphasizes that this adjustment is in response to customer preferences and aims to improve the overall travel experience while maintaining competitive pricing.

Positive

• Introduction of free carry-on bag for Blue Basic fare enhances value of basic economy offering.
• JetBlue maintains award-winning customer experience, including most legroom in coach, seatback entertainment, and free unlimited Fly-Fi.
• The change positions JetBlue competitively among budget airlines.

Negative

• Blue Basic customers remain the last group to board and are subject to a cancellation fee.
• Customers may need to check carry-on bags at the gate if overhead bin space is

Blue Basic fare will include one free carry-on bag in addition to one small personal item

NEW YORK--(BUSINESS WIRE)-- JetBlue (Nasdaq: JBLU) today announced it is elevating the value of its Blue Basic fare by including a free carry-on bag for customers flying beginning September 6, 2024, regardless of purchase date. Previously, customers who wished to bring a carry-on bag would need to purchase one of JetBlue’s other fare options or purchase an Even More Space seat.

The change makes JetBlue’s basic economy offering one of the industry’s best values for price-conscious consumers. In addition to the new carry-on bag allowance, all fares, including Blue Basic, receive JetBlue’s award-winning, customer-centric experience including the most legroom in coach¹, seatback entertainment at every seat and fast, free, unlimited Fly-Fi² on all flights.

“Carry-on bags are an important part of travel to customers, and when presented with a choice between JetBlue’s award-winning service and another carrier’s basic offering, we want JetBlue to be the easy winner,” said Marty St. George, president, JetBlue. “We’re always looking for ways to evolve our offering in response to customer preferences. This is a win-win as we improve the customer experience and keep JetBlue competitive in our industry.”

While many of JetBlue’s aircraft are outfitted with larger overhead bins to accommodate more customers, in the event of space constraints, customers may be required to check carry-on bags at the gate for no additional charge. All bags remain subject to size and weight restrictions and other fees apply for oversized or overweight bags. For more information about bag allowances, please visit jetblue.com/at-the-airport/baggage-information.

Through JetBlue's variety of fare options, customers can focus on what is most valuable to them—the lowest fare, advance seat selection, priority boarding, points earned and more—while still receiving the best travel experience.

“As flying becomes cheaper and more accessible for a spectrum of customers, a one-size-fits-all offering no longer works,” said St. George. “Whether a customer prefers more included benefits, or they shop solely on price, our fare options coupled with our great onboard service, makes JetBlue the best choice. No matter what fare a customer prefers, we provide clear and transparent information on what that selection includes.”

Customers who want to board earlier to utilize overhead bin space will now find even more value in purchasing the more flexible Blue fare—JetBlue’s second lowest fare that comes with free advanced seat selection, no cancellation or change fees and general boarding. Blue Basic customers remain the final group to board and Blue Basic fares are subject to a cancellation fee that does not apply to any other fares. To learn more about JetBlue’s fare options, visit jetblue.com/flying-with-us/our-fares.

JetBlue Fare Options

	Blue Basic	Blue	Blue Plus	Blue Extra	Mint
Carry-on bag3	1 beginning 9/6/24	1	1	1	1
Personal Item4	1	1	1	1	1
Checked bag(s)	0	0 (1 on transatlantic flights)	1	0 (1 on transatlantic flights)	2
Changes5	Not allowed	No fee	No fee	No fee	No fee
Cancellations	$100 per person ($200 per person for transatlantic flights)	No fee	No fee	No fee	No fee
Same-day Switches / Standby6	Not allowed	$75 fee	$75 fee	Included	$75 fee
Seat Selection	Additional fee	Included	Included	Included	Included
Boarding	Final	General7	General7	Early	Early
Priority Security	Additional fee8	Additional fee8	Additional fee8	Included	Included
Base TrueBlue points per $1	1	3	3	3	3
TrueBlue online booking bonus per $1	1	3	3	3	3

About JetBlue

JetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando and San Juan. JetBlue, known for its low fares and great service, carries customers to more than 100 destinations throughout the United States, Latin America, the Caribbean, Canada and Europe. For more information and the best fares, visit jetblue.com.

1. JetBlue offers the most legroom in coach based on average fleet-wide seat pitch for U.S. airlines.
2. Fly-Fi® and live television are available on all JetBlue-operated flights. Coverage area may vary by aircraft. Details on inflight wi-fi and entertainment: https://www.jetblue.com/flying-with-us
3. Carry-on bags may not exceed 22" L (55.88 cm) x 14" W (35.56 cm) x 9" H (22.86 cm).
4. Personal items (like a purse, daypack or laptop bag) must fit under the seat in front of you and may not exceed 17" L (43.2 cm) x 13" W (33 cm) x 8" H (20.32 cm). An approved pet carrier counts toward your personal item allowance.
5. Does not apply to same-day switches. Subject to fare difference and fare rules applicable on date of change. Funds will be in the form of a JetBlue travel credit, valid for 12 months from original ticketing date. See details on expiration date here. Blue Basic fares booked on or after Mar 18, 2024 are not eligible for same-day switches or same-day standby. Blue Basic fares booked before Mar 18, 2024 are eligible for same-day switches or same-day standby with a $75 fee. Mosaic members may continue to make same-day switches or fly same-day standby at no extra charge on all fares (including Blue Basic) starting 24 hours prior to departure without paying a fare difference or the applicable fee.”
6. Same-day switches cannot be completed by agency. Same-day switches can only be completed directly by JetBlue. Same-day switches can be made after midnight on day of travel. No fare difference applies. Blue Basic fares booked on or after Mar 18, 2024 are not eligible for same-day switches or same-day standby. Blue Basic fares booked before Mar 18, 2024 are eligible for same-day switches or same-day standby with a $75 fee. Mosaic members may continue to make same-day switches or fly same-day standby at no extra charge on all fares (including Blue Basic) starting 24 hours prior to departure without paying a fare difference or the applicable fee.
7. Early boarding may be selected as a TrueBlue Perks You Pick ® by eligible members. (Excludes Blue Basic fares). Learn more about perks.
8. Available at select airports. Additional fee for priority security if not selected as a TrueBlue Perks You Pick by eligible members.

 

View source version on businesswire.com: https://www.businesswire.com/news/home/20240618496519/en/

JetBlue Corporate Communications

Tel: +1.718.709.3089

corpcomm@jetblue.com

Source: JetBlue

FAQ

When will JetBlue's Blue Basic fare include a free carry-on bag?

Starting September 6, 2024, JetBlue’s Blue Basic fare will include a free carry-on bag.

What are the benefits of JetBlue's Blue Basic fare after September 2024?

After September 2024, Blue Basic fare includes a free carry-on bag, a small personal item, seatback entertainment, and fast, free unlimited Fly-Fi.

What additional charges apply to JetBlue's Blue Basic fare?

Blue Basic customers face a $100 cancellation fee per person ($200 for transatlantic flights) and will be the last group to board.

What are the advantages of purchasing JetBlue’s Blue fare over Blue Basic?

Blue fare offers benefits like free advanced seat selection, no cancellation or change fees, and general boarding.

Will there be any restrictions on the carry-on bags for JetBlue's Blue Basic fare?

Yes, all carry-on bags are subject to size and weight restrictions. In case of overhead bin space constraints, bags may need to be checked at the gate at no extra charge.