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Eastside Utility District to Modernize Water Network in Tennessee with Itron’s Smart Water Solution

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Eastside Utility District (EUD) in Tennessee is deploying Itron's Smart Water Solutions to modernize its water network. The project involves upgrading 25,000 mechanical meters to ultrasonic smart water meters with cellular communication modules. The implementation includes a cellular Advanced Metering Infrastructure (AMI) network and Temetra® cloud-based management system. Key benefits include enhanced leak detection, streamlined data collection, reduced field visits, and increased annual water revenues by over 10%. Customers gain access to near real-time usage data through EUD's WaterSmart Customer Portal, promoting better water management and conservation.

Eastside Utility District (EUD) nel Tennessee sta implementando le Soluzioni Smart Water di Itron per modernizzare la sua rete idrica. Il progetto prevede l'aggiornamento di 25.000 contatori meccanici a contatori idrici smart ad ultrasuoni con moduli di comunicazione cellulare. L'implementazione comprende una rete cellulare di Infrastruttura Avanzata di Misurazione (AMI) e un sistema di gestione basato su cloud Temetra®. I principali vantaggi includono un miglioramento nella rilevazione delle perdite, una raccolta dei dati più efficiente, una riduzione delle visite in campo e un aumento delle entrate annuali dell'acqua di oltre il 10%. I clienti possono accedere ai dati di consumo quasi in tempo reale tramite il Portale Clienti WaterSmart di EUD, promuovendo una migliore gestione e conservazione dell'acqua.

Eastside Utility District (EUD) en Tennessee está implementando las Soluciones de Agua Inteligente de Itron para modernizar su red de agua. El proyecto consiste en actualizar 25,000 medidores mecánicos a medidores de agua inteligentes ultrasónicos con módulos de comunicación celular. La implementación incluye una red de Infraestructura Avanzada de Medición (AMI) celular y un sistema de gestión en la nube Temetra®. Los beneficios clave incluyen una mejor detección de fugas, una recolección de datos más eficiente, una reducción de visitas al campo y un aumento en los ingresos anuales por agua de más del 10%. Los clientes obtienen acceso a datos de uso casi en tiempo real a través del Portal del Cliente WaterSmart de EUD, promoviendo una mejor gestión y conservación del agua.

이스트사이드 유틸리티 디스트릭트 (EUD)는 테네시에서 아이트론의 스마트 물 솔루션을 배포하여 수도 네트워크를 현대화하고 있습니다. 이 프로젝트는 25,000개의 기계식 계량기를 셀룰러 통신 모듈이 있는 초음파 스마트 물 계량기로 업그레이드하는 것을 포함합니다. 구현에는 셀룰러 고급 계량 인프라(AMI) 네트워크와 Temetra® 클라우드 기반 관리 시스템이 포함됩니다. 주요 이점은 누수 감지 강화, 데이터 수집 간소화, 현장 방문 감소, 연간 수익이 10% 이상 증가하는 것입니다. 고객들은 EUD의 WaterSmart 고객 포털을 통해 거의 실시간 사용 데이터에 접근할 수 있어 더 나은 물 관리 및 보존을 촉진합니다.

Eastside Utility District (EUD) dans le Tennessee déploie les Solutions de Gestion de l'Eau Intelligente d'Itron pour moderniser son réseau d'eau. Le projet consiste à remplacer 25 000 compteurs mécaniques par des compteurs d'eau intelligents à ultrasons avec des modules de communication cellulaire. La mise en œuvre inclut un réseau cellulaire d'Infrastructure de Comptage Avancée (AMI) et un système de gestion basé sur le cloud Temetra®. Les principaux avantages incluent une détection améliorée des fuites, une collecte de données simplifiée, une réduction des visites sur le terrain et une augmentation des revenus annuels d'eau de plus de 10 %. Les clients ont accès à des données de consommation quasiment en temps réel via le Portail Client WaterSmart d'EUD, ce qui favorise une meilleure gestion et conservation de l'eau.

Eastside Utility District (EUD) in Tennessee setzt Itrons intelligente Wassersysteme ein, um sein Wassernetz zu modernisieren. Das Projekt umfasst die Umrüstung von 25.000 mechanischen Zählern auf Ultraschall-Wassermesser mit Mobilfunkkommunikationsmodulen. Die Implementierung umfasst ein mobiles Advanced Metering Infrastructure (AMI) Netzwerk und das cloudbasierte Managementsystem Temetra®. Die wichtigsten Vorteile sind eine verbesserte Leckagedetektion, eine optimierte Datenerfassung, reduzierte Außendienstbesuche und eine Erhöhung der jährlichen Wasserumsätze um über 10%. Kunden erhalten über das WaterSmart Kundenportal von EUD Zugriff auf nahezu Echtzeitnutzungsdaten, was ein besseres Wassermanagement und -einsparung fördert.

Positive
  • Annual water revenues increased by over 10%
  • Operational cost reduction through elimination of manual meter readings
  • Implementation of 25,000 smart water meters enhancing operational efficiency
  • Enhanced leak detection and monitoring capabilities
  • Real-time customer access to usage data improving service quality
Negative
  • None.

Insights

This water infrastructure modernization project represents a significant operational transformation for Eastside Utility District, with tangible financial benefits already materializing. The deployment of 25,000 smart meters and cellular AMI network has delivered an impressive 10% increase in annual water revenues, indicating strong ROI potential for Itron's technology.

The implementation showcases three key value drivers: 1) operational cost reduction through automated meter reading and remote firmware updates, 2) revenue enhancement via improved leak detection and usage monitoring and 3) customer experience improvement through real-time consumption data access. For Itron, this successful deployment strengthens their position in the water utility modernization market, particularly valuable as utilities nationwide face increasing pressure to upgrade aging infrastructure and improve water conservation.

Utility Deploys Itron’s Advanced Metering Infrastructure Network to Enhance Operations

LIBERTY LAKE, Wash., Nov. 05, 2024 (GLOBE NEWSWIRE) -- Itron, Inc. (NASDAQ: ITRI), which is innovating new ways for utilities and cities to manage energy and water, announced that Eastside Utility District (EUD), a water provider serving Tennessee, is deploying Itron’s Smart Water Solutions to enhance operations and modernize its water network. The project, which is in the final phase of deployment, has allowed the utility to collect accurate meter reads, enhance revenue assurance and provide transparent communication with their customers.

EUD is deploying a cellular Advanced Metering Infrastructure (AMI) network and Temetra®, Itron’s cutting-edge cloud-based data collection and management system. Working together with Itron channel partner United Systems & Software and consultant Jacobs Engineering, EUD is transforming its water operations by upgrading 25,000 mechanical meters to ultrasonic smart water meters affixed with Itron’s cellular communication modules. The data collected from each of the endpoints helps the utility identify leaks and the solution’s alarm features identify unusual water patterns. These capabilities can reduce water loss for the region, while ultimately, reducing costs for the customer.

Before deploying Itron’s Smart Water solution, EUD manually collected readings from each of its endpoints. With this deployment, EUD is streamlining the process of collecting data and reducing the time workers spend in the field. With Itron’s cellular Smart Water Solution, the utility can gather and store data through a unified online platform. Itron’s cellular AMI network allows firmware updates to be performed remotely, eliminating the expense of field visits. Further, gaining improved system visibility and control has helped EUD reduce operational costs and increase annual water revenues by over 10%, accelerating the utility’s return on investment.

The utility will gain enhanced visibility into water data, while consumers benefit from near real-time access to their usage and billing through EUD’s WaterSmart Customer Portal, powered by hourly interval data from the Itron Temetra AMI head-end. The visibility empowers their customers to better manage their usage as well as drive water conservation.

“At Eastside Utility, we are dedicated to providing reliable water services to our customers through ongoing investments and upgrades to our water delivery systems. We are thrilled to collaborate with United Systems and Software to deploy Itron’s Smart Water Solutions,” said Jay Mullin, General Manager at Eastside Utility District. “By upgrading to Itron’s solution, we reduce truck rolls by eliminating the need to collect meter readings from each endpoint, and we are able to allocate our field workers’ time more efficiently to address more pressing issues, such as identifying leaks in our water network.”

“Itron’s Smart Water Solutions provides utilities with an end-to-end turnkey solution to monitor and control their water system, connect and communicate, and provide insights and action through analytics and reporting. We are excited to have Eastside Utility District deploy our solution and improve operational efficiency,” said Don Reeves, senior vice president of Outcomes at Itron. “We look forward to improving Eastside Utility District’s water operations with a turnkey solution that is designed to build and grow with their ever-evolving needs and demands.”

“As an Itron channel partner, we see firsthand every day the value that Itron’s AMI solutions bring to our customers. We are thrilled to have helped EUD successfully deploy Itron’s Smart Water Solutions as part of their journey towards greater visibility into their water system. Providing local support to EUD, we look forward to helping them continue to modernize their water network with Itron solutions and achieve their operational goals,” said Alex Appleton, AMI Project Delivery at United Systems & Software.

To learn more about Smart Water Solutions click here.

About Itron

Itron is a proven global leader in energy, water, smart city, IIoT and intelligent infrastructure services. For utilities, cities and society, we build innovative systems, create new efficiencies, connect communities, encourage conservation and increase resourcefulness. By safeguarding our invaluable natural resources today and tomorrow, we improve the quality of life for people around the world. Join us: www.itron.com.

Itron, the Itron Logo, and Temetra are registered trademarks of Itron, Inc in the United States and other countries and regions. All third-party trademarks are property of their respective owners and any usage herein does not suggest or imply any relationship between Itron and the third party unless expressly stated.

For additional information, contact:

Itron, Inc.

Alison Mallahan
Senior Manager, Corporate Communications
509-891-3802
PR@Itron.com

Paul Vincent
Vice President, Investor Relations
512-560-1172
Investors@itron.com

Itron, Inc.


FAQ

What is the size of Itron's smart meter deployment at Eastside Utility District (ITRI)?

Itron is deploying 25,000 ultrasonic smart water meters with cellular communication modules at Eastside Utility District.

How much did Eastside Utility District increase revenue after implementing Itron's solution (ITRI)?

After implementing Itron's Smart Water Solution, Eastside Utility District increased their annual water revenues by over 10%.

What technology is Itron (ITRI) using for data management in the Eastside Utility District project?

Itron is using Temetra®, their cloud-based data collection and management system, along with cellular Advanced Metering Infrastructure (AMI) network.

What are the main benefits of Itron's (ITRI) smart water solution for Eastside Utility District?

The main benefits include leak detection, reduced truck rolls, streamlined data collection, remote firmware updates, enhanced system visibility, and real-time customer access to usage data.

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