Iron Mountain Transforms the Information Experience With New Digital Experience Platform
Iron Mountain (NYSE: IRM) has launched the Iron Mountain InSight® Digital Experience Platform (DXP), a secure SaaS platform designed to transform information management. The platform enables customers to access, manage, govern, and monetize physical and digital information using AI-powered tools. Key features include:
- Intelligent document processing for extracting and structuring data
- Secure generative AI-powered chat for quick data queries
- Low-code solution designer for custom workflow automation
- Unified asset management for both digital and physical assets
The platform aims to enhance B2E experiences, improve productivity, and prepare businesses for AI initiatives. InSight DXP offers pre-built, customizable solutions for various industries, including banking, healthcare, and cross-industry applications like Digital Human Resources and Invoice Processing.
Iron Mountain (NYSE: IRM) ha lanciato la Iron Mountain InSight® Digital Experience Platform (DXP), una piattaforma SaaS sicura progettata per trasformare la gestione delle informazioni. La piattaforma consente ai clienti di accedere, gestire, governare e monetizzare informazioni fisiche e digitali utilizzando strumenti potenziati dall'intelligenza artificiale. Le funzionalità principali includono:
- Elaborazione intelligente dei documenti per estrarre e strutturare i dati
- Chat sicura potenziata da AI generativa per query rapide sui dati
- Designer di soluzioni low-code per l'automazione di flussi di lavoro personalizzati
- Gestione unificata delle risorse sia digitali che fisiche
La piattaforma mira a migliorare le esperienze B2E, aumentare la produttività e preparare le aziende per le iniziative di AI. InSight DXP offre soluzioni predefinite e personalizzabili per vari settori, tra cui banche, sanità e applicazioni trasversali come Risorse Umane Digitali e Elaborazione delle Fatture.
Iron Mountain (NYSE: IRM) ha lanzado la Iron Mountain InSight® Digital Experience Platform (DXP), una plataforma SaaS segura diseñada para transformar la gestión de la información. La plataforma permite a los clientes acceder, gestionar, gobernar y monetizar información física y digital utilizando herramientas impulsadas por IA. Las características clave incluyen:
- Procesamiento inteligente de documentos para extraer y estructurar datos
- Chat seguro impulsado por IA generativa para consultas rápidas de datos
- Diseñador de soluciones de bajo código para la automatización de flujos de trabajo personalizados
- Gestión unificada de activos tanto digitales como físicos
La plataforma tiene como objetivo mejorar las experiencias B2E, aumentar la productividad y preparar a las empresas para iniciativas de IA. InSight DXP ofrece soluciones preconstruidas y personalizables para diversas industrias, incluidas la banca, la salud y aplicaciones transversales como Recursos Humanos Digitales y Procesamiento de Facturas.
아이언 마운틴 (NYSE: IRM)은 정보 관리를 혁신하기 위해 설계된 안전한 SaaS 플랫폼인 아이언 마운틴 인사이트® 디지털 경험 플랫폼(DXP)을 출시했습니다. 이 플랫폼은 고객이 물리적 및 디지털 정보를 접근, 관리, 관리 및 수익화할 수 있도록 AI 기반 도구를 사용하게 합니다. 주요 기능은 다음과 같습니다:
- 데이터 추출 및 구조화를 위한 지능형 문서 처리
- 신속한 데이터 쿼리를 위한 안전한 생성적 AI 기반 채팅
- 사용자 정의 워크플로 자동화를 위한 로우코드 솔루션 디자이너
- 디지털 및 물리적 자산을 위한 통합 자산 관리
이 플랫폼은 B2E 경험을 향상시키고 생산성을 개선하며 기업이 AI 이니셔티브를 준비할 수 있도록 돕는 것을 목표로 합니다. InSight DXP는 은행, 의료 및 디지털 인사 및 청구서 처리와 같은 다양한 산업을 위한 맞춤형 솔루션을 제공합니다.
Iron Mountain (NYSE: IRM) a lancé la Iron Mountain InSight® Digital Experience Platform (DXP), une plateforme SaaS sécurisée conçue pour transformer la gestion de l'information. La plateforme permet aux clients de accéder, gérer, gouverner et monétiser des informations physiques et numériques à l'aide d'outils alimentés par l'IA. Les fonctionnalités clés comprennent :
- Traitement intelligent des documents pour extraire et structurer des données
- Chat sécurisé propulsé par l'IA générative pour des requêtes de données rapides
- Designer de solutions low-code pour automatiser des flux de travail personnalisés
- Gestion unifiée des actifs numériques et physiques
La plateforme vise à améliorer les expériences B2E, à accroître la productivité et à préparer les entreprises aux initiatives d'IA. InSight DXP propose des solutions personnalisables et préconstruites pour divers secteurs, y compris la banque, la santé et des applications transversales comme les ressources humaines numériques et le traitement des factures.
Iron Mountain (NYSE: IRM) hat die Iron Mountain InSight® Digital Experience Platform (DXP) eingeführt, eine sichere SaaS-Plattform, die zur Transformation des Informationsmanagements entwickelt wurde. Die Plattform ermöglicht es den Kunden, physische und digitale Informationen zuzugreifen, zu verwalten, zu steuern und zu monetisieren und dabei KI-gesteuerte Werkzeuge zu verwenden. Zu den Hauptmerkmalen gehören:
- Intelligente Dokumentenverarbeitung zur Datenextraktion und -strukturierung
- Sicherer KI-basierter Chat für schnelle Datenanfragen
- Low-Code-Lösungsdesigner für individuelle Workflow-Automatisierung
- Vereinheitlichte Asset-Verwaltung für digitale und physische Vermögenswerte
Die Plattform zielt darauf ab, B2E-Erlebnisse zu verbessern, die Produktivität zu steigern und Unternehmen auf KI-Initiativen vorzubereiten. InSight DXP bietet vorgefertigte, anpassbare Lösungen für verschiedene Branchen, einschließlich Banken, Gesundheitswesen und branchenübergreifende Anwendungen wie digitale Personalabteilungen und Rechnungsverarbeitung.
- Launch of a new SaaS platform (InSight DXP) to enhance information management capabilities
- Integration of AI and generative AI technologies to improve data accessibility and utilization
- Potential to increase operational efficiency and unlock new growth opportunities for customers
- Availability on major cloud marketplaces (AWS and Google Cloud) for wider accessibility
- None.
Iron Mountain's InSight DXP represents a significant leap in enterprise information management. The platform's AI-powered document processing and generative AI capabilities address critical needs in data accessibility and utilization. The low-code solution designer democratizes custom workflow creation, potentially reducing IT bottlenecks. However, the true value proposition lies in its ability to unify physical and digital asset management, a important factor for
The platform's focus on B2E experience and secure, isolated environment for AI queries addresses both productivity and data security concerns. While promising, the success of InSight DXP will depend on its integration capabilities with existing enterprise systems and its ability to deliver tangible efficiency gains across various industries.
The launch of InSight DXP aligns with growing market demand for AI-ready information management solutions. With
The platform's success will hinge on its ability to deliver measurable ROI, particularly in areas like workflow automation and compliance. Iron Mountain's established reputation in physical document management could give it an edge in sectors still heavily reliant on paper records. Investors should watch for adoption rates, especially in key industries like healthcare and finance, to gauge the platform's market impact.
- Iron Mountain InSight® Digital Experience Platform (DXP) helps customers automate workflows, make data more quickly accessible, enable audit-ready compliance, and get their data AI-ready.
- Intelligent document processing makes it possible for anyone to extract intelligence from content, no matter where it is stored.
- Customers and system integrators can use templated solution design tools to build custom content management and workflow automation solutions.
Iron Mountain InSight® Digital Experience Platform (Photo: Business Wire)
Customers can use the platform to access, manage, govern, and monetize physical and digital information. AI-powered self-service tools automate workflows, enable audit-ready compliance, and make data accessible and useful. Through InSight DXP’s unique intelligent document processing that extracts, classifies, and enriches information with speed and accuracy, customers can quickly turn physical and digital unstructured information into structured, actionable data they can use in their integrated business applications and as the basis for their AI initiatives.
Research conducted across six countries with 700 IT and data decision-makers, indicates that most (
The modular InSight DXP platform includes secure generative AI-powered chat, enabling fast access to data trapped within documents. It can be used to quickly query data and documents in a secure isolated environment separate from publicly available generative AI applications. Its low-code solution designer allows anyone to use its intuitive drag-and-drop features to intelligently process and unlock intelligence from content.
Nathan Booth, Product Manager, Amazon MGM Studios, said: “Iron Mountain InSight DXP’s generative AI integration with content management has the potential to provide us with enhanced visibility into our assets, allowing us to make quicker and easier business decisions.”
InSight DXP is focused on improving the business to employee (B2E) experience which can greatly enhance how Iron Mountain customers create meaningful experiences for their employees while increasing productivity.
IDC’s Amy Machado, Senior Research Manager, Enterprise Content and Knowledge Management Strategies, said: “Iron Mountain’s ability to help its customers build models and secure data within Large Language Models (LLMs) with low-code tools can change the way organizations access and monetize documents, both digital and physical.”
Narasimha Goli, Senior Vice President, Chief Technology and Product Officer, Iron Mountain Digital Solutions, said: “We are thrilled to introduce InSight DXP, our next-generation SaaS platform, which is the foundation for AI-readiness. InSight DXP transforms your information—whether physical or digital, structured or unstructured—from unrealized potential to actionable power. This innovative platform empowers businesses to harness the full capabilities of their data, driving intelligent decisions and unlocking new growth opportunities.”
Mithu Bhargava, Executive Vice President and General Manager, Iron Mountain Digital Solutions, said: “We see InSight DXP as a critical platform to help our customers get their information ready for use in generative AI and other AI-powered applications that drive operational efficiency and enhance customer experience. With unified asset management, information governance, workflow automation, and intelligent document processing tools, our customers can efficiently manage information across physical and digital assets.”
InSight DXP is a flexible platform designed to quickly design, build, and publish solutions ranging from industry-specific, such as banking solutions like Digital Auto Lending, and healthcare solutions like Health Information Exchange, to cross-industry solutions, such as Digital Human Resources and Invoice Processing. These pre-built, customizable solutions are intended to help customers and system integrators get a head start on their unique configuration needs through pre-built connectors, workflows, document types, metadata, retention rules, and AI prompts. Further announcements with more details will be forthcoming.
Additional resources
- InSight DXP web page
- Total Economic Impact of Iron Mountain InSight
- Iron Mountain InSight DXP is available on the AWS Marketplace and Google Cloud Marketplace
About Iron Mountain
Iron Mountain Incorporated (NYSE: IRM) is a global leader in information management services. Founded in 1951 and trusted by more than 240,000 customers worldwide, Iron Mountain serves to protect and elevate the power of our customers’ work. Through a range of services including digital transformation, data centers, secure records storage, information management, asset lifecycle management, secure destruction, and art storage and logistics, Iron Mountain helps businesses bring light to their dark data, enabling customers to unlock value and intelligence from their stored digital and physical assets at speed and with security, while helping them meet their environmental goals.
To learn more about Iron Mountain, please visit: www.IronMountain.com and follow @IronMountain on X (formerly Twitter) and LinkedIn.
© 2024 Iron Mountain, Incorporated and/or its affiliates (“Iron Mountain”). All rights reserved. Information herein is proprietary to Iron Mountain and/or its licensors and may not be used for competitive analysis or building a competitive product or otherwise reproduced without Iron Mountain’s written permission. Iron Mountain does not provide a commitment to regional or future availability of related products or services, does not represent an affiliation with or endorsement by any other party. “Iron Mountain”, the Iron Mountain logo, and combinations thereof, and other marks marked by ® or TM are trademarks of Iron Mountain Incorporated. All other trademarks may be trademarks of their respective owners.
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