IQST - iQSTEL Launches AIRWEB: A Revolutionary 24/7 AI Assistant for Customer Engagement Across Web and Phone Channels
iQSTEL (OTCQX: IQST) announces the launch of AIRWEB, a 24/7 AI-powered customer engagement assistant through its subsidiary Reality Border. The platform offers multilingual support across 57 languages, operating on both web and phone channels. AIRWEB provides services including product inquiries, complaint handling, and sales lead generation, with features like Push-to-Talk functionality and full-duplex phone support.
The launch targets the global contact center market, valued at $496 billion in 2023 and projected to reach $741 billion by 2030. The platform offers three service tiers: Interactive Web AI Agent Plan (free testing), Smart Call AI Agent Plan, and Custom AI Agent Solution.
iQSTEL (OTCQX: IQST) annuncia il lancio di AIRWEB, un assistente di engagement clienti attivo 24 ore su 24, 7 giorni su 7, basato su intelligenza artificiale, tramite la sua sussidiaria Reality Border. La piattaforma offre supporto multilingue in 57 lingue, operando su canali web e telefonici. AIRWEB fornisce servizi che includono richieste di prodotto, gestione dei reclami e generazione di lead per le vendite, con funzionalità come Push-to-Talk e supporto telefonico full-duplex.
Il lancio mira al mercato globale dei contact center, valutato 496 miliardi di dollari nel 2023 e previsto in crescita a 741 miliardi di dollari entro il 2030. La piattaforma offre tre piani di servizio: Piano dell'Agente AI Interattivo per il Web (test gratuito), Piano dell'Agente AI per Chiamate Intelligenti e Soluzione Personalizzata per Agenti AI.
iQSTEL (OTCQX: IQST) anuncia el lanzamiento de AIRWEB, un asistente de atención al cliente impulsado por inteligencia artificial disponible 24/7 a través de su subsidiaria Reality Border. La plataforma ofrece soporte multilingüe en 57 idiomas, operando en canales web y telefónicos. AIRWEB proporciona servicios que incluyen consultas de productos, manejo de quejas y generación de leads de ventas, con características como funcionalidad Push-to-Talk y soporte telefónico dúplex completo.
El lanzamiento apunta al mercado global de centros de contacto, valorado en 496 mil millones de dólares en 2023 y proyectado para alcanzar 741 mil millones de dólares para 2030. La plataforma ofrece tres niveles de servicio: Plan de Agente AI Interactivo para Web (prueba gratuita), Plan de Agente AI para Llamadas Inteligentes y Solución Personalizada de Agente AI.
iQSTEL (OTCQX: IQST)는 자회사 Reality Border를 통해 24시간 운영되는 AI 기반 고객 참여 도우미인 AIRWEB의 출범을 발표했습니다. 이 플랫폼은 57개 언어에 대한 다국어 지원을 제공하며, 웹 및 전화 채널에서 작동합니다. AIRWEB은 제품 문의, 불만 처리, 판매 리드 생성과 같은 서비스와 Push-to-Talk 기능 및 전이중 전화 지원과 같은 기능을 제공합니다.
이 출범은 2023년에 4,960억 달러로 평가된 글로벌 콜센터 시장을 목표로 하며, 2030년까지 7,410억 달러에 이를 것으로 예상됩니다. 이 플랫폼은 세 가지 서비스 계층을 제공합니다: 상호작용 웹 AI 에이전트 플랜(무료 테스트), 스마트 콜 AI 에이전트 플랜, 맞춤형 AI 에이전트 솔루션.
iQSTEL (OTCQX: IQST) annonce le lancement de AIRWEB, un assistant d'engagement client alimenté par l'IA disponible 24/7 via sa filiale Reality Border. La plateforme offre un support multilingue dans 57 langues, opérant à la fois sur des canaux web et téléphoniques. AIRWEB fournit des services comprenant des demandes de produits, la gestion des plaintes et la génération de leads pour les ventes, avec des fonctionnalités telles que Push-to-Talk et un support téléphonique duplex intégral.
Le lancement cible le marché mondial des centres de contact, évalué à 496 milliards de dollars en 2023 et prévu pour atteindre 741 milliards de dollars d'ici 2030. La plateforme propose trois niveaux de service : Plan d'Agent AI Web Interactif (test gratuit), Plan d'Agent AI Appel Intelligent et Solution Personnalisée d'Agent AI.
iQSTEL (OTCQX: IQST) kündigt den Start von AIRWEB an, einem 24/7 KI-gestützten Kundenengagement-Assistenten über seine Tochtergesellschaft Reality Border. Die Plattform bietet mehrsprachige Unterstützung in 57 Sprachen und funktioniert sowohl über Web- als auch über Telefonkanäle. AIRWEB bietet Dienstleistungen wie Produktanfragen, Beschwerdebehandlung und Lead-Generierung an, mit Funktionen wie Push-to-Talk und vollduplex Telefonunterstützung.
Der Launch zielt auf den globalen Callcenter-Markt ab, der 2023 auf 496 Milliarden Dollar geschätzt wird und bis 2030 auf 741 Milliarden Dollar anwachsen soll. Die Plattform bietet drei Servicelevel: Interaktiver Web-AI-Agenten-Plan (kostenlose Testversion), Smart Call AI-Agenten-Plan und maßgeschneiderte AI-Agenten-Lösung.
- Entry into the growing contact center market ($496B in 2023, expected $741B by 2030)
- Launch of high-margin AI product expanding technology portfolio
- Multiple revenue streams through tiered service plans
- Plug-and-play solution requiring no complex setup
- None.
Customers using AIRWEB benefit from practical, 24/7 applications available anytime, anywhere:
- Clarifications about product characteristics
- Opening a complaint
- Checking product availability
- Accessing FAQs
- Requesting contact information (emails, phone numbers, names)
- Initiating sales leads
All interactions, whether conducted via website or phone, offer a multilingual customer care experience, and customers can even request an email summary of each interaction for a comprehensive and documented service.
The launch of AIRWEB aligns with the growth of the global contact center market, estimated at
"AIRWEB enables businesses to reduce costs in customer service without compromising quality," said José E. Puente, CEO of Reality Border. "With AI-powered interactions across web and phone channels, businesses can effortlessly scale their support operations. This is a game-changer compared to traditional call center staffing, offering a powerful alternative that keeps businesses competitive."
AIRWEB isn't just another chatbot; it offers Push-to-Talk functionality for live voice interactions directly on websites and full-duplex phone support, allowing natural, two-way conversations through a dedicated US number. This unification of web and phone support provides a consistent, real-time, and reliable customer experience 24/7.
Leandro José Iglesias, CEO & President of iQSTEL, remarked, "AIRWEB exemplifies iQSTEL's commitment to delivering high-tech, high-margin products. Alongside our recent partnership with Cycurion to offer cybersecurity solutions, AIRWEB reflects how we leverage our business platform to introduce innovative technologies that drive growth, efficiency, and profitability across industries."
The launch of AIRWEB represents a significant milestone in iQSTEL's strategic roadmap, positioning the company as a potential leader in high-margin AI and automation markets. With a clear path for revenue growth, we believe iQSTEL is well-positioned to meet the growing demand for cost-effective, AI-driven customer engagement solutions.
AIRWEB offers flexible plans to meet the needs of businesses of all sizes:
- Interactive Web AI Agent Plan: Available for free testing, includes multilingual support, push-to-talk AI activation, and automated summaries of customer interactions.
- Smart Call AI Agent Plan: Extends functionality with full-duplex phone support, a dedicated US number, customizable AI avatars, and scalable call-handling capacity.
- Custom AI Agent Solution: For enterprises seeking bespoke solutions, this plan offers full API integration and support for phone numbers from any country.
As a plug-and-play solution, AIRWEB requires no complex setup, making it accessible across all devices. Its ease of use is set to transform customer engagement across industries such as e-commerce, retail, finance, and healthcare.
Mr. Iglesias concluded, "To see AIRWEB in action, visit www.airweb.ai. There, you'll find videos demonstrating how easy it is to get started with AIRWEB in just two minutes. For an interactive experience, simply click the '?' button on the avatar to watch a video explaining how to engage with AIRWEB's AI-powered interface. We believe AIRWEB conforms to the latest developments in AI, providing businesses with an innovative edge in customer service. Don't miss out on the promotion—start with a free plan and install AIRWEB on your website to reduce costs and generate leads 24/7."
About Reality Border:
Reality Border (www.realityborder.com), the AI-Services subsidiary of iQSTEL, Inc. (OTCQX: IQST), specializes in providing AI-driven customer engagement solutions that help businesses scale and personalize their customer interactions. With a focus on simplicity and powerful AI technology, Reality Border enables businesses to achieve growth and operational efficiency with minimal complexity.
Company Website:
www.realityborder.com
Airweb Service Website:
www.airweb.ai
About iQSTEL (Updated Oct. 2024):
iQSTEL Inc. (OTC-QX: IQST) (www.iQSTEL.com) is a US-based multinational publicly listed company in the final stages of the path to becoming listed on NASDAQ. With FY2023 revenues of
iQSTEL has been building a strong business platform with its customers, and by leveraging this trust, the company is now beginning to sell high-tech, high-margin products across its divisions. iQSTEL is strategically positioned to achieve
- Telecommunications Services Division (Communications):
Includes VoIP, SMS, International Fiber-Optic, Proprietary Internet of Things (IoT), and a Proprietary Mobile Portability Blockchain Platform. - Fintech Division (Financial Freedom):
Provides remittance services, top-up services, a MasterCard Debit Card, US bank accounts (no SSN required), and a Mobile App. - Electric Vehicles (EV) Division (Mobility):
Offers Electric Motorcycles and plans to launch a Mid-Speed Car. - Artificial Intelligence (AI) Services Division (Information and Content):
Provides AI solutions for unified customer engagement across web and phone channels, along with a white-label platform offering seamless access to services, entertainment, and support in a virtual 3D interface. - Cybersecurity Services:
Through a new partnership with Cycurion, iQSTEL will offer advanced cybersecurity solutions, including 24/7 monitoring, threat detection, incident response, vulnerability assessments, and compliance management, providing essential protection to telecommunications clients and beyond.
iQSTEL has completed 11 acquisitions since June 2018 and continues to develop an active pipeline of potential future acquisitions, further expanding its suite of products and services both organically and through mergers and acquisitions.
Safe Harbor Statement: Statements in this news release may be "forward-looking statements". Forward-looking statements include, but are not limited to, statements that express our intentions, beliefs, expectations, strategies, predictions, or any other information relating to our future activities or other future events or conditions. These statements are based on current expectations, estimates, and projections about our business based partly on assumptions made by management. These statements are not guarantees of future performance and involve risks, uncertainties, and assumptions that are difficult to predict. Therefore, actual outcomes and results may and are likely to differ materially from what is expressed or forecasted in forward-looking statements due to numerous factors. Any forward-looking statements speak only as of the date of this news release, and iQSTEL Inc. undertakes no obligation to update any forward-looking statement to reflect events or circumstances after the date of this news release. This press release does not constitute a public offer of any securities for sale. Any securities offered privately will not be or have not been registered under the Act and may not be offered or sold in the United States absent registration or an applicable exemption from registration requirements.
Company Website
www.iqstel.com
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SOURCE iQSTEL
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