Accelsius Introduces NeuGuard: An Enterprise-Grade Support Program for Data Center Liquid Cooling
Accelsius has launched NeuGuard, a comprehensive support program for data center liquid cooling, specifically designed for AI and advanced computing systems. The program includes coverage of up to $100,000 per rack for internal damage, underwritten by CNA insurance.
The system features the NeuCool technology with multiple redundancies and hot-swappable components, including pumps, power supplies, control boards, and sensors. According to the 2024 Uptime Institute data center survey, 54% of respondents reported their most recent outage cost over $100,000, with 16% experiencing costs exceeding $1 million.
NeuGuard offers server-level warranties for leading OEMs globally and leverages a network of Authorized Service Partners (ASPs) for comprehensive lifecycle support. The system uses non-conductive, eco-friendly refrigerant and is designed for minimal intervention from certified HVAC technicians, with most maintenance operations performable by on-site staff.
Accelsius ha lanciato NeuGuard, un programma di supporto completo per il raffreddamento a liquido dei data center, progettato specificamente per sistemi di intelligenza artificiale e calcolo avanzato. Il programma include una copertura fino a 100.000 dollari per rack per danni interni, assicurata da CNA.
Il sistema presenta la tecnologia NeuCool con molteplici ridondanze e componenti hot-swappable, tra cui pompe, alimentatori, schede di controllo e sensori. Secondo il sondaggio del 2024 dell'Uptime Institute sui data center, il 54% dei partecipanti ha riportato che il proprio ultimo guasto è costato oltre 100.000 dollari, con il 16% che ha subito costi superiori a 1 milione di dollari.
NeuGuard offre garanzie a livello di server per i principali OEM a livello globale e sfrutta una rete di Partner di Servizio Autorizzati (ASP) per un supporto completo del ciclo di vita. Il sistema utilizza un refrigerante non conduttivo e ecologico ed è progettato per richiedere un intervento minimo da parte di tecnici HVAC certificati, con la maggior parte delle operazioni di manutenzione eseguibili dal personale in loco.
Accelsius ha lanzado NeuGuard, un programa de soporte integral para la refrigeración líquida de centros de datos, diseñado específicamente para sistemas de inteligencia artificial y computación avanzada. El programa incluye una cobertura de hasta $100,000 por rack para daños internos, respaldada por el seguro de CNA.
El sistema cuenta con la tecnología NeuCool con múltiples redundancias y componentes intercambiables en caliente, incluyendo bombas, fuentes de alimentación, placas de control y sensores. Según la encuesta de 2024 del Instituto Uptime sobre centros de datos, el 54% de los encuestados informaron que su última interrupción costó más de $100,000, con un 16% experimentando costos que superaron el millón de dólares.
NeuGuard ofrece garantías a nivel de servidor para los principales OEM a nivel mundial y aprovecha una red de Socios de Servicio Autorizados (ASP) para un soporte integral del ciclo de vida. El sistema utiliza un refrigerante no conductor y ecológico, y está diseñado para requerir una intervención mínima de técnicos HVAC certificados, siendo la mayoría de las operaciones de mantenimiento realizables por el personal en el sitio.
Accelsius는 AI 및 고급 컴퓨팅 시스템을 위해 특별히 설계된 데이터 센터 액체 냉각에 대한 포괄적인 지원 프로그램인 NeuGuard를 출시했습니다. 이 프로그램은 CNA 보험에 의해 보장된 내부 손상에 대해 랙당 최대 100,000달러의 보장을 포함합니다.
이 시스템은 여러 중복성과 핫 스왑 가능한 구성 요소(펌프, 전원 공급 장치, 제어 보드 및 센서 포함)를 갖춘 NeuCool 기술을 특징으로 합니다. 2024년 Uptime Institute 데이터 센터 설문 조사에 따르면 응답자의 54%가 최근 정전으로 100,000달러 이상의 비용이 발생했다고 보고했으며, 16%는 100만 달러를 초과하는 비용을 경험했습니다.
NeuGuard는 전 세계 주요 OEM에 대해 서버 수준의 보증을 제공하며, 포괄적인 생애 주기 지원을 위해 공인 서비스 파트너 (ASP) 네트워크를 활용합니다. 이 시스템은 비전도성 및 친환경 냉매를 사용하며, 인증된 HVAC 기술자가 최소한의 개입으로 유지보수를 수행할 수 있도록 설계되어 있으며, 대부분의 유지보수 작업은 현장 직원이 수행할 수 있습니다.
Accelsius a lancé NeuGuard, un programme de soutien complet pour le refroidissement liquide des centres de données, conçu spécifiquement pour les systèmes d'intelligence artificielle et de calcul avancé. Le programme inclut une couverture allant jusqu'à 100 000 $ par rack pour les dommages internes, souscrit par l'assurance CNA.
Le système est doté de la technologie NeuCool avec plusieurs redondances et des composants échangeables à chaud, y compris des pompes, des alimentations, des cartes de contrôle et des capteurs. Selon l'enquête 2024 de l'Uptime Institute sur les centres de données, 54 % des répondants ont déclaré que leur dernière panne avait coûté plus de 100 000 $, 16 % ayant subi des coûts dépassant 1 million de dollars.
NeuGuard offre des garanties au niveau des serveurs pour les principaux OEM dans le monde et s'appuie sur un réseau de Partenaires de Service Autorisés (ASP) pour un soutien complet tout au long du cycle de vie. Le système utilise un réfrigérant non conducteur et écologique et est conçu pour nécessiter une intervention minimale de la part de techniciens HVAC certifiés, la plupart des opérations de maintenance pouvant être effectuées par le personnel sur place.
Accelsius hat NeuGuard eingeführt, ein umfassendes Unterstützungsprogramm für die Flüssigkeitskühlung von Rechenzentren, das speziell für KI- und fortgeschrittene Computersysteme entwickelt wurde. Das Programm umfasst eine Deckung von bis zu 100.000 $ pro Rack für interne Schäden, die von CNA-Versicherungen übernommen wird.
Das System verfügt über die NeuCool-Technologie mit mehreren Redundanzen und hot-swappable Komponenten, darunter Pumpen, Stromversorgungen, Steuerplatinen und Sensoren. Laut der Umfrage des Uptime Institute 2024 zu Rechenzentren berichteten 54 % der Befragten, dass ihr letzter Ausfall über 100.000 $ gekostet hat, wobei 16 % Kosten von über 1 Million $ erlitten haben.
NeuGuard bietet serverbasierte Garantien für führende OEMs weltweit und nutzt ein Netzwerk von Autorisierten Servicepartnern (ASP) für umfassende Lebenszyklusunterstützung. Das System verwendet ein nicht leitendes, umweltfreundliches Kältemittel und ist so konzipiert, dass es nur minimalen Eingriff von zertifizierten HVAC-Technikern erfordert, wobei die meisten Wartungsarbeiten vom Personal vor Ort durchgeführt werden können.
- Insurance coverage up to $100,000 per rack for internal damage
- Partnership with major insurance provider CNA
- System designed for minimal downtime with hot-swappable components
- Reduced operational costs through on-site maintenance capability
- Server-level warranties for leading OEMs globally
- None.
Insights
Accelsius's launch of NeuGuard represents a significant strategic move in the data center cooling market, directly addressing critical reliability challenges in AI infrastructure deployments. This comprehensive enterprise support program for their liquid cooling technology creates a compelling value proposition for data centers managing high-density AI workloads.
The program's most notable feature is the warranty coverage underwritten by CNA, offering protection up to
NeuGuard's technical foundation includes redundant, hot-swappable components designed for continuous operation during maintenance, with most service operations performable by on-site staff rather than specialized technicians. This operational efficiency focus reduces both downtime risks and ongoing maintenance costs.
The introduction of server OEM SKU-level warranties following rigorous testing represents a significant enterprise adoption enabler. This comprehensive approach effectively reduces the perceived risk of liquid cooling adoption, potentially accelerating market penetration as data centers increasingly deploy compute-intensive AI infrastructure requiring advanced thermal management solutions.
Accelsius's NeuGuard program addresses the critical reliability gap in liquid cooling adoption for AI infrastructure. The warranty coverage of
The program's architecture is particularly noteworthy - beyond simply offering insurance, NeuGuard integrates robust engineering (redundant components), practical operations management (hot-swappable elements, on-site serviceability), and comprehensive support infrastructure (Authorized Service Partners network). This holistic approach differentiates it from typical warranty programs by addressing the entire reliability lifecycle.
The use of non-conductive, eco-friendly refrigerant in the NeuCool system represents an important risk mitigation factor that likely enabled the partnership with CNA. This design choice substantially reduces the potential for electrical damage during the rare event of a leak, making the
The expansion to server-level OEM warranties following validation testing creates a seamless protection environment for enterprise clients. This integration approach eliminates coverage gaps between cooling infrastructure and compute hardware, removing a significant adoption barrier for risk-averse enterprise customers considering liquid cooling for their high-performance computing deployments.
- Maximizes uptime for AI and advanced computing data centers
- Comprehensive support, warranty and service program that begins with a robust and resilient enterprise-grade design; server OEM SKU-level warranties are also being introduced, ensuring comprehensive client coverage
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Warranty is underwritten by CNA, a leading
U.S. commercial insurance company, with a program that includes coverage for specific internal server damage - Protects data center investments in AI, compute-centric GPUs, servers and multi-million-dollar highly densified racks
NeuGuard provides peace of mind to data center operators facing the challenges of cooling next-generation AI and high-performance computing systems. Available today, the program is built on the foundation of Accelsius’ robust and resilient NeuCool™ system and is supported by one of the largest providers of warranty-related insurance in
“Data center operators have invested tens of millions of dollars in their server racks, and the need for reliable cooling solutions has never been greater,” said Josh Claman, Accelsius’ CEO. “NeuGuard is designed to protect these substantial investments while maximizing system uptime and providing professional, timely and accurate support.”
Avoiding outages is a top priority for data center owners and operators. Over half (
To provide added assurance, NeuGuard offers coverage of up to
“Protecting critical computing infrastructure is more important than ever,” said Jeff Manuel, Vice President of Underwriting for CNA Warranty & Alternative Risks. “Our tailored insurance underwriting and program coverage for NeuGuard demonstrate our commitment to addressing the evolving needs of the data center industry.”
Robust and Resilient Design
NeuGuard is built on NeuCool's industrial-grade components and principles. The system features multiple redundancies and hot-swappable elements, including pumps, power supplies, control boards and sensors, devised to provide continuous operation even during maintenance.
The system is designed to minimize downtime by requiring minimal intervention from certified HVAC technicians. Most maintenance and service operations can be performed by on-site staff, further reducing operational costs and potential downtime.
Extensive Support Network
Accelsius leverages a network of Authorized Service Partners (ASPs) with decades of data center and IT experience to provide comprehensive support. This ecosystem of proven thermal and operational experts affords customers professional, timely and accurate lifecycle support from the early planning phase through architecting, deployment, commissioning, support and lifecycle services.
NeuGuard offers a range of standard and optional support and white-glove professional services. This flexibility allows data center operators to tailor the program to their specific needs, ensuring they receive the most relevant and cost-effective support for their unique infrastructure.
Building on this foundation, Accelsius now offers server-level warranties for leading OEMs globally. Following rigorous testing and validation by key OEM providers, SKU-level warranties are being introduced, ensuring comprehensive client coverage alongside the NeuGuard offering.
To learn more about NeuGuard and Accelsius’ NeuCool two-phase direct-to-chip in-rack liquid cooling solution, email info@accelsius.com or visit accelsius.com.
About Accelsius
Founded by Innventure, Inc. (NASDAQ:INV), Accelsius empowers data center and edge operators to achieve their business, financial, and sustainability goals through advanced cooling solutions. The proprietary NeuCool platform provides best-in-class thermal efficiencies through a safe, two-phase liquid cooling system that scales from single racks to entire data centers. For more information, visit accelsius.com or follow us on LinkedIn.
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Media Contact
Treble
McKenzie Covell
accelsius@treblepr.com
Source: Accelsius
FAQ
What coverage does Accelsius NeuGuard provide for data center cooling systems?
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What type of maintenance support does NeuGuard offer for data center operators?
