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Infosys Limited (NYSE: INFY) is a pioneering Indian multinational corporation specializing in business consulting, information technology, and outsourcing services. Founded in Pune and headquartered in Bangalore, Infosys is a global leader in IT services with an extensive workforce of nearly 250,000 employees. The company predominantly derives its revenue from North America, employing an offshore outsourcing model that constitutes 60% of its total income.
Infosys offers an array of services including traditional IT consulting, managed services, cloud infrastructure solutions, and business process outsourcing (BPaaS). The firm is renowned for its innovation in next-generation digital services, leveraging advanced technologies such as Artificial Intelligence (AI), cloud computing, and generative AI through its proprietary Infosys Topaz platform.
Recently, Infosys announced a strategic collaboration with Germany's Handelsblatt Media Group, aiming to revolutionize digital storytelling through AI technologies. This partnership will employ Infosys Topaz to enhance accessibility and user engagement with Handelsblatt’s economic and financial reports.
Infosys has also expanded its digital banking solutions through Infosys Finacle, recently partnering with UAE's pioneering digital-only bank, Zand. This collaboration involves deploying cloud-native solutions on Microsoft Azure to deliver a future-ready, AI-powered banking experience.
In addition to its technological advancements, Infosys has shown a strong financial performance. For FY24, the company reported $18.6 billion in revenue, with substantial growth margins and robust free cash flow. Furthermore, Infosys has announced significant partnerships and acquisitions, including a deal to acquire in-tech, a German Engineering R&D services provider, strengthening its capabilities in the automotive sector.
Infosys is deeply committed to sustainability and social responsibility, fostering an inclusive workplace where diverse talent thrives. The company’s dedication to digital transformation is evident through its sustained efforts in AI and cloud services, aiming to empower businesses and communities worldwide.
Infosys (NYSE: INFY) announced a commitment to create 12,000 new jobs in the U.S. over the next two years, raising its total hiring pledge to 25,000 jobs by 2022. This initiative aims to bolster the workforce amid economic challenges posed by the COVID-19 pandemic. The company plans to focus on hiring experienced technology professionals and recent graduates, facilitating their transition through training programs like the Reskill and Restart initiative. Infosys aims to enhance its presence in the U.S. as digital transformation accelerates.
Infosys (NYSE: INFY) has announced a five-year partnership with Genesys to enhance customer experience (CX) solutions. The collaboration aims to create innovative contact center offerings by combining their expertise and capabilities. Infosys will support R&D and operations for Genesys PureConnect™, while Genesys manages sales and marketing. This partnership comes amid rising demand due to the COVID-19 pandemic, allowing both firms to leverage AI and hybrid technologies for enhancing customer interactions. The partnership strengthens both companies' market positions in CX solutions.
Infosys (NYSE: INFY) has launched the Cognitive Email Workbench, an AI-driven solution aimed at enhancing helpdesk operations and query management. Developed in partnership with Blue Prism, this tool leverages AI, Natural Language Processing, and Optical Character Recognition technologies. It enables enterprises to automate email responses, improve customer interactions, and increase productivity. The solution allows companies to focus on critical requests, thus streamlining customer service processes. This initiative demonstrates Infosys's commitment to driving intelligent automation across industries, reflecting its ongoing digital transformation efforts.
Infosys (NYSE: INFY) announced the launch of Infosys Cobalt, a comprehensive suite of cloud-powered services designed to accelerate enterprise transformation. This initiative includes over 14,000 cloud assets, enabling businesses to respond swiftly to market changes. With more than 200 pre-defined cloud solution blueprints and a commitment to security and compliance, Infosys Cobalt aims to boost innovation and speed-to-market. The initiative will also enhance collaboration among various stakeholders, including startups and academic institutions, thereby fostering a robust cloud community.
Infosys (NYSE: INFY) was recognized as a Leader in Gartner's May 2020 Magic Quadrant for Oracle Cloud Applications Services, indicating its ability to deliver effective cloud solutions. This validation highlights Infosys' commitment to customer success and its innovative approach towards Oracle services. The evaluation, which assessed 19 providers on vision and execution, found Infosys performing well in the market. Client testimonials from Harmonic and DNV GL underscore the company’s capability and successful project implementations, further reinforcing its market position.
Infosys (NYSE: INFY) has been certified as a Great Place to Work® in the United States, reflecting its strong workplace culture as determined by the Trust Index™ Survey. This certification, which verified that 70% of employees experience a positive work environment, emphasizes Infosys' commitment to employee development and hiring. Since 2017, over 13,000 employees have been hired, and six digital centers were opened in various locations. The company also launched the Reskill and Restart program to help workers affected by the COVID-19 pandemic.
Infosys (NYSE: INFY) has been chosen by Consolidated Edison Company to lead a digital transformation of their customer service systems over the next four years. This initiative aims to enhance customer service experience by implementing a comprehensive utility-focused Customer Service System. The project will provide Con Edison with modern, flexible solutions that address regulatory and technological challenges. Infosys will offer full program management and support throughout the deployment process, ensuring the system meets evolving business requirements.
Infosys (NYSE: INFY) announced a partnership with pymetrics to create a consortium aimed at reskilling the American workforce affected by COVID-19. The initiative, named Reskill and Restart, will utilize the Infosys Wingspan platform and pymetrics' AI talent-matching technology to guide job seekers through skills assessment and training to align them with available jobs. The partnership includes organizations such as Merit America and Revature, focusing on equipping individuals, particularly those in vulnerable communities, with the skills needed for future job markets.
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