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Infosys Recognized as Number One Service Provider in Cloud & Infrastructure Services in the Whitelane Research IT Sourcing Study 2025 UK & Ireland

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Infosys (NYSE: INFY) has achieved top recognition in Cloud & Infrastructure Services in the Whitelane Research IT Sourcing Study 2025 for the UK & Ireland region. The company secured an impressive 80% client satisfaction score, positioning 6% above the market average in cloud & infrastructure services.

The study, which surveyed nearly 400 top IT spending organizations and evaluated over 1,000 IT sourcing relationships, ranked Infosys as an 'Exceptional Performer' for the second consecutive year. Notable achievements include maintaining a position among the top 3 in General Satisfaction, with 73% of clients reporting satisfaction and a remarkable 100% positive satisfaction in the Cloud & Infrastructure Services segment.

Infosys (NYSE: INFY) ha ottenuto il massimo riconoscimento nei Servizi Cloud e Infrastruttura nello Whitelane Research IT Sourcing Study 2025 per la regione Regno Unito e Irlanda. L'azienda ha raggiunto un notevole 80% di soddisfazione clienti, superando di 6 punti percentuali la media di mercato nei servizi cloud e infrastrutturali.

Lo studio, che ha coinvolto quasi 400 organizzazioni con elevati investimenti IT e valutato oltre 1.000 relazioni di sourcing IT, ha classificato Infosys come un 'Eccellente Performer' per il secondo anno consecutivo. Tra i risultati più significativi, la posizione tra i primi 3 per Soddisfazione Generale, con il 73% dei clienti soddisfatti e un sorprendente 100% di soddisfazione positiva nel segmento Servizi Cloud e Infrastruttura.

Infosys (NYSE: INFY) ha recibido el máximo reconocimiento en Servicios de Nube e Infraestructura en el Estudio de Aprovisionamiento TI de Whitelane Research 2025 para la región del Reino Unido e Irlanda. La empresa alcanzó una impresionante puntuación de satisfacción del cliente del 80%, situándose un 6% por encima del promedio del mercado en servicios de nube e infraestructura.

El estudio, que encuestó a casi 400 organizaciones con altos gastos en TI y evaluó más de 1,000 relaciones de aprovisionamiento TI, clasificó a Infosys como un 'Desempeñador Excepcional' por segundo año consecutivo. Logros destacados incluyen mantener una posición entre los 3 primeros en Satisfacción General, con un 73% de clientes satisfechos y un notable 100% de satisfacción positiva en el segmento de Servicios de Nube e Infraestructura.

Infosys (NYSE: INFY)는 영국 및 아일랜드 지역의 Whitelane Research IT 소싱 연구 2025에서 클라우드 및 인프라 서비스 부문 최고 평가를 받았습니다. 회사는 80%의 고객 만족도를 기록하며 클라우드 및 인프라 서비스 시장 평균보다 6% 높은 성과를 보였습니다.

약 400개의 주요 IT 지출 조직을 대상으로 조사하고 1,000개 이상의 IT 소싱 관계를 평가한 이 연구에서 Infosys는 2년 연속 '탁월한 성과자'로 선정되었습니다. 주요 성과로는 일반 만족도 부문에서 상위 3위 안에 들었으며, 73%의 고객이 만족을 표시했고 클라우드 및 인프라 서비스 부문에서는 100% 긍정적 만족도를 기록한 점이 돋보입니다.

Infosys (NYSE : INFY) a obtenu la plus haute reconnaissance dans les Services Cloud et Infrastructure dans l'étude Whitelane Research IT Sourcing 2025 pour la région Royaume-Uni et Irlande. L'entreprise a atteint un impressionnant score de satisfaction client de 80%, se positionnant 6 % au-dessus de la moyenne du marché dans les services cloud et infrastructure.

L'étude, qui a sondé près de 400 organisations majeures en dépenses IT et évalué plus de 1 000 relations d'approvisionnement IT, a classé Infosys en tant que 'Performeur Exceptionnel' pour la deuxième année consécutive. Parmi les réalisations notables, une place dans le top 3 de la Satisfaction Générale, avec 73 % des clients satisfaits et une remarquable 100 % de satisfaction positive dans le segment des Services Cloud et Infrastructure.

Infosys (NYSE: INFY) hat in der Region Großbritannien & Irland im Whitelane Research IT Sourcing Study 2025 die höchste Anerkennung im Bereich Cloud- und Infrastrukturdienste erhalten. Das Unternehmen erzielte eine beeindruckende Kundenzufriedenheitsrate von 80% und lag damit 6 % über dem Marktdurchschnitt für Cloud- und Infrastrukturdienste.

Die Studie, die fast 400 führende IT-Ausgabebehörden befragte und über 1.000 IT-Sourcing-Beziehungen bewertete, bewertete Infosys zum zweiten Mal in Folge als 'Außergewöhnlichen Performer'. Bemerkenswerte Erfolge sind unter anderem die Platzierung unter den Top 3 bei der allgemeinen Zufriedenheit, wobei 73 % der Kunden Zufriedenheit berichteten, sowie eine bemerkenswerte 100 % positive Zufriedenheit im Bereich Cloud- und Infrastrukturdienste.

Positive
  • Achieved #1 ranking in Cloud & Infrastructure Services with 80% client satisfaction score
  • Maintained 'Exceptional Performer' status for two consecutive years (2024-2025)
  • Scored 6% higher than market average in cloud services satisfaction
  • Achieved 100% positive satisfaction in Cloud & Infrastructure Services segment
Negative
  • None.

Recognized as an 'Exceptional Performer' for the Second Year Running

LONDON, Aug. 8, 2025 /PRNewswire/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has been recognized as the number one service provider in Cloud & Infrastructure Services across the United Kingdom and Ireland (UK&I) in the Whitelane Research IT Sourcing Study 2025 UK & Ireland. The report ranked Infosys as an 'Exceptional Performer' for the second consecutive year. This reaffirms its leadership in delivering high-quality cloud and infrastructure solutions to global enterprises driven by the comprehensive capabilities of Infosys Cobalt, a set of services, solutions, and platforms for enterprises to accelerate their cloud journey.

Infosys Logo

Whitelane Research surveyed close to 400 participants from the top IT spending organizations in the UK&I, who evaluated over 1,000 unique IT sourcing relationships and more than 1,100 cloud platform sourcing engagements. Service providers were assessed based on their service delivery, account management quality, price level, innovation, and business transformation capabilities.

Infosys' key differentiating factors highlighted in the report include:

  • Ranked number one in UK&I in the Cloud & Infrastructure Services category: Infosys achieved an 80% client satisfaction score for its expertise in data center maintenance, integration, and managed infrastructure services, and Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings.
  • 'Exceptional Performer' for Two Consecutive Years (2024 & 2025): Highlights consistent high performance in cloud and infrastructure solutions.
  • Among Top 3 in General Satisfaction Infosys maintained its strong position for overall 'General Satisfaction', demonstrating consistent performance across its broad range of IT services.
  • Above-Market Satisfaction: Infosys' overall satisfaction scores are 6% higher than the market average (74%) in cloud & infrastructure services, and 7% above the general satisfaction ranking.
  • High Client Satisfaction: 73% of clients reported being 'satisfied' or 'very satisfied', with 100% positive satisfaction in the Cloud & Infrastructure Services segment.
  • Strong Performer in Application Services: Infosys was also recognized as a 'Strong Performer' in Application Services, which includes application development, maintenance, and testing using advanced methodologies like DevOps.

Alex van den Bergh, Head of Research, Europe, Whitelane Research, said, "Our latest study reveals a dynamic market where enterprises are increasingly prioritizing robust, innovative, and value-driven IT partnerships. In this evolving landscape, Infosys stands out remarkably. Their recognition as the number one service provider and as an 'Exceptional Performer' in Cloud & Infrastructure Services for the second consecutive year underscores their unmatched capabilities. Looking ahead, the demand for agile, secure, and transformative cloud and digital solutions will only intensify, and organizations who consistently demonstrate high-impact results and client-centricity, are perfectly positioned to lead this future."

Umashankar Lakshmipathy, EVP and Head of Cloud, Infrastructure, and Security Services, EMEA, Infosys, said, "We are incredibly proud to be recognized by Whitelane Research as the number one service provider and an 'Exceptional Performer' in the Cloud & Infrastructure Services across the UK & Ireland. Our ability to consistently deliver such high levels of satisfaction, including an 80% client satisfaction score, stems from a fundamental principle: deeply understanding our clients' unique challenges and leveraging our expertise in data center, managed infrastructure, IaaS/PaaS, and application services, including our comprehensive Infosys Cobalt offerings, to provide transformative solutions. We remain committed to empowering enterprises with next-generation digital capabilities, driving their growth and resilience in a cloud-first, AI-first world."

Read more about the 2025 Whitelane UK & Ireland study here

Learn more about Infosys cloud and infrastructure offerings, please visit www.infosys.com/cobalt

About Infosys

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses, and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.

Safe Harbor

Certain statements in this release concerning our future growth prospects, or our future financial or operating performance, are forward-looking statements intended to qualify for the 'safe harbor' under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results or outcomes to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding the execution of our business strategy, increased competition for talent, our ability to attract and retain personnel, increase in wages, investments to reskill our employees, our ability to effectively implement a hybrid work model, economic uncertainties and geo-political situations, technological disruptions and innovations such as artificial intelligence ("AI"), generative AI, the complex and evolving regulatory landscape including immigration regulation changes, our ESG vision, our capital allocation policy and expectations concerning our market position, future operations, margins, profitability, liquidity, capital resources, our corporate actions including acquisitions, and cybersecurity matters. Important factors that may cause actual results or outcomes to differ from those implied by the forward-looking statements are discussed in more detail in our US Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2025. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company's filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.

Logo: https://mma.prnewswire.com/media/633365/4364085/Infosys_Logo.jpg

 

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SOURCE Infosys

FAQ

What ranking did Infosys (NYSE: INFY) achieve in the Whitelane Research IT Sourcing Study 2025?

Infosys ranked as the number one service provider in Cloud & Infrastructure Services across the UK & Ireland, achieving an 80% client satisfaction score.

How does Infosys's satisfaction score compare to the market average in the 2025 Whitelane study?

Infosys scored 6% higher than the market average (74%) in cloud & infrastructure services, and 7% above the general satisfaction ranking.

What percentage of Infosys clients reported satisfaction in the 2025 Whitelane study?

73% of clients reported being 'satisfied' or 'very satisfied', with 100% positive satisfaction specifically in the Cloud & Infrastructure Services segment.

How many consecutive years has Infosys been named an 'Exceptional Performer' by Whitelane Research?

Infosys has been recognized as an 'Exceptional Performer' for two consecutive years (2024 & 2025), demonstrating consistent high performance in cloud and infrastructure solutions.

What was the scope of the Whitelane Research IT Sourcing Study 2025?

The study surveyed nearly 400 participants from top IT spending organizations in the UK & Ireland, evaluating over 1,000 unique IT sourcing relationships and more than 1,100 cloud platform sourcing engagements.
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