Infosys Announces Expansion of Strategic Collaboration with Citizens to Propel AI-led Transformation
Infosys (NYSE: INFY) has announced an expanded strategic collaboration with Citizens, a major US financial institution, focusing on AI-led transformation. The partnership aims to develop cloud native domain platforms and achieve data center exit through AI, cloud, and automation technologies.
Over the past five years, the collaboration has achieved key milestones including: development of domain centric platforms, establishment of a data lake, development of enterprise APIs, reaching 90% test automation, successful migration of critical workloads to cloud, and rationalization of applications.
The enhanced partnership will leverage Infosys Topaz for AI expertise, fostering FinTech and hyperscaler collaborations to deliver AI-powered customer experiences and enhance operational stability.
Infosys (NYSE: INFY) ha annunciato un'espansione della collaborazione strategica con Citizens, una importante istituzione finanziaria statunitense, focalizzandosi sulla trasformazione guidata dall'IA. L'obiettivo della partnership è sviluppare piattaforme di dominio native nel cloud e raggiungere l'uscita dai data center attraverso tecnologie di IA, cloud e automazione.
Negli ultimi cinque anni, la collaborazione ha raggiunto traguardi significativi tra cui: sviluppo di piattaforme centrate sul dominio, creazione di un data lake, sviluppo di API aziendali, raggiungimento del 90% di automazione dei test, migrazione riuscita di carichi di lavoro critici nel cloud e razionalizzazione delle applicazioni.
La partnership potenziata sfrutterà Infosys Topaz per l'expertise in IA, promuovendo collaborazioni tra FinTech e hyperscaler per offrire esperienze clienti potenziate dall'IA e migliorare la stabilità operativa.
Infosys (NYSE: INFY) ha anunciado una colaboración estratégica ampliada con Citizens, una importante institución financiera de EE. UU., centrada en la transformación impulsada por IA. La asociación tiene como objetivo desarrollar plataformas de dominio nativas en la nube y lograr la salida del centro de datos a través de tecnologías de IA, nube y automatización.
En los últimos cinco años, la colaboración ha alcanzado hitos clave que incluyen: desarrollo de plataformas centradas en el dominio, establecimiento de un data lake, desarrollo de APIs empresariales, alcanzando un 90% de automatización de pruebas, migración exitosa de cargas de trabajo críticas a la nube y racionalización de aplicaciones.
La asociación mejorada aprovechará Infosys Topaz para la experiencia en IA, fomentando colaboraciones entre FinTech y hyperscalers para ofrecer experiencias de cliente impulsadas por IA y mejorar la estabilidad operativa.
인포시스 (NYSE: INFY)는 미국의 주요 금융 기관인 시티즌스와의 전략적 협력을 확대한다고 발표했습니다. 이번 협력은 AI 주도 변환에 초점을 맞추고 있으며, 클라우드 네이티브 도메인 플랫폼을 개발하고 AI, 클라우드 및 자동화 기술을 통해 데이터 센터 탈퇴를 달성하는 것을 목표로 하고 있습니다.
지난 5년 동안 이 협력은 도메인 중심 플랫폼 개발, 데이터 레이크 구축, 기업 API 개발, 90% 테스트 자동화 달성, 클라우드로의 주요 작업 부하 성공적 이전 및 애플리케이션 합리화 등 주요 이정표를 달성했습니다.
강화된 파트너십은 AI 전문성을 위해 인포시스 토파즈를 활용하여 FinTech 및 하이퍼스케일러 협업을 촉진하고 AI 기반 고객 경험을 제공하며 운영 안정성을 향상시키는 데 기여할 것입니다.
Infosys (NYSE: INFY) a annoncé une collaboration stratégique élargie avec Citizens, une grande institution financière américaine, axée sur la transformation dirigée par l'IA. L'objectif de ce partenariat est de développer des plateformes de domaine natives dans le cloud et d'atteindre la sortie des centres de données grâce à des technologies d'IA, de cloud et d'automatisation.
Au cours des cinq dernières années, cette collaboration a atteint des jalons clés, notamment : le développement de plateformes centrées sur le domaine, la création d'un data lake, le développement d'APIs d'entreprise, l'atteinte de 90% d'automatisation des tests, la migration réussie de charges de travail critiques vers le cloud et la rationalisation des applications.
Le partenariat renforcé tirera parti de Infosys Topaz pour son expertise en IA, favorisant les collaborations entre FinTech et hyperscalers afin d'offrir des expériences clients alimentées par l'IA et d'améliorer la stabilité opérationnelle.
Infosys (NYSE: INFY) hat eine erweiterte strategische Zusammenarbeit mit Citizens, einer großen US-Finanzinstitution, angekündigt, die sich auf KI-gesteuerte Transformation konzentriert. Ziel der Partnerschaft ist es, cloud-native Domänenplattformen zu entwickeln und den Ausstieg aus Rechenzentren durch KI-, Cloud- und Automatisierungstechnologien zu erreichen.
In den letzten fünf Jahren hat die Zusammenarbeit wichtige Meilensteine erreicht, darunter: Entwicklung domänenspezifischer Plattformen, Einrichtung eines Data Lakes, Entwicklung von Unternehmens-APIs, Erreichung von 90% Testautomatisierung, erfolgreiche Migration kritischer Arbeitslasten in die Cloud und Rationalisierung von Anwendungen.
Die verbesserte Partnerschaft wird Infosys Topaz für KI-Expertise nutzen und die Zusammenarbeit zwischen FinTech und Hyperscalern fördern, um KI-gestützte Kundenerlebnisse zu liefern und die betriebliche Stabilität zu verbessern.
- Expansion of strategic collaboration with major US financial institution
- Successful achievement of 90% test automation
- Proven track record of successful cloud migration and platform modernization
- Enhanced AI capabilities through Infosys Topaz implementation
- None.
Insights
Infosys' expanded collaboration with Citizens Financial represents a strategic win in the high-priority US banking sector. Multi-year transformation partnerships like this typically yield stable revenue streams with expansion opportunities as the transformation deepens. The renewal validates Infosys' execution capabilities after five years of successful collaboration, which included critical milestones like achieving 90% test automation, cloud migration of core workloads, and application rationalization.
The collaboration's focus on data center exit is particularly significant, as this represents a complex, multi-year transformation effort requiring specialized expertise in maintaining operational stability during the transition. Such engagements create high switching costs and client dependencies, effectively locking in future revenue. For context, financial institutions typically only undertake such comprehensive transformations with providers that have demonstrated exceptional reliability.
From a competitive positioning standpoint, this announcement strengthens Infosys' credentials in AI-powered transformation at a critical market moment when differentiation in AI capabilities is becoming essential for IT service providers. The deployment of Infosys Topaz in a major financial institution provides tangible validation of their AI capabilities beyond marketing claims - particularly valuable as many competitors make AI announcements without substantive implementation examples.
While financial details aren't disclosed, the comprehensive nature of this engagement - spanning domain platforms, data infrastructure, and AI implementation - suggests a substantial commercial relationship. For Infosys shareholders, this represents both continued revenue stability in their financial services vertical and potential expansion into higher-margin AI services.
To help accelerate innovation, drive market leadership and better serve customers
BENGALURU,
Citizens will leverage Infosys' deep domain expertise in financial services and its innovative technologies, including AI, cloud, and automation to develop cloud native domain platforms and achieve data center exit. This AI-enabled transformation will also foster an ecosystem of valuable FinTech and hyperscaler collaborations, delivering hyper-personalized AI-powered customer experiences, and enhancing operational resilience and stability.
Over the last five years, Citizens and Infosys have achieved significant milestones: developed and implemented a comprehensive strategy and blueprint in domain centric platforms, established a robust data lake, developed enterprise APIs, reached 90 percent in test automation, successfully migrated critical workloads to the cloud while maintaining operational resilience, and rationalized applications and tools.
Michael Ruttledge, Chief Information Officer, Citizens Financial Group, said, "Infosys has been a key strategic collaborator in Citizens' next-gen transformation program for the last five years. Together, we have not only modernized our technology landscape with domain-centric, cloud native platforms but also built a foundation for future growth aligned with Citizens' north star technology vision without losing focus on resiliency and stability."
Dennis Gada, EVP and Global Head of Banking and Financial Services, Infosys, said, "We are excited to strengthen our collaboration with Citizens by leveraging our AI expertise with Infosys Topaz, to advance their transformation objectives and business growth. As we transition to an AI-first world, this collaboration aspires to redefine the possibilities in banking, combining the strengths of both Infosys and Citizens in banking and technology."
About Infosys
Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses, and communities. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.
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