CARFAX Recognizes Nation's Top-Rated Used-Car Dealers

Rhea-AI Summary

CARFAX has announced its second annual Top-Rated Dealer Program, honoring an exclusive group of dealerships based on verified customer ratings. Dealers in this program averaged 4.6 stars out of five, highlighting exceptional service and customer care. The program is supported by over 2.2 million customer reviews across the nation, providing recognition to those who excel in customer satisfaction. Awarded dealers will gain access to custom digital assets to showcase their ratings, enhancing their online presence and customer trust.

Positive

• Recognition of dealerships based on 4.6 stars average rating boosts brand reputation.
• Over 2.2 million verified customer ratings enhance credibility.
• Top-Rated Dealers gain access to digital marketing tools for increased visibility.

Negative

• None.

CENTREVILLE, Va., March 15, 2021 /PRNewswire/ -- CARFAX is honoring an exclusive group of dealers rated highly by verified customers in its second annual Top-Rated Dealer Program. The 2020 CARFAX Top-Rated Dealers received an average of 4.6 stars out of a possible five stars.   

"CARFAX has more than 2.2 million verified customer ratings and reviews for dealerships around the country," said Bill Eager, CARFAX Vice President of Dealer Business. "The Top-Rated Dealer program recognizes the best of the best for exceptional service and customer care."

"This is our second year being recognized as a CARFAX Top-Rated Dealer," said Ralph Mahalak Jr., co-owner of the Low Payment Kings' Mahalak Auto Group in Florida, Michigan, and Ohio. "We saw a tremendous response from our customers when we won last year. It's really a special award to us because it comes directly from our customer feedback."

This week, CARFAX Top-Rated Dealers around the country are receiving word of this honor. As winners, they will have access to a suite of custom CARFAX Top-Rated Dealer digital assets that will help them share their excellent ratings from CARFAX.com in their online presence, including social media using #CARFAXtoprated. Their 2020 CARFAX Top-Rated Dealer badge will also be visible to customers on their CARFAX Vehicle History Reports. Additional award materials will be provided in the coming months. 

About CARFAX 
CARFAX, part of IHS Markit (NYSE: INFO), helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world's largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. Based in London, IHS Markit is a world leader in critical information, analytics and solutions.

 

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SOURCE CARFAX

FAQ

What is the CARFAX Top-Rated Dealer Program?

The CARFAX Top-Rated Dealer Program honors dealerships that excel in customer service, based on verified customer ratings.

How many dealerships were recognized in the CARFAX Top-Rated Dealer Program?

The specific number of recognized dealerships was not mentioned, but they received an average rating of 4.6 stars.

How many customer reviews does CARFAX have?

CARFAX has over 2.2 million verified customer ratings and reviews for dealerships.

What benefits do CARFAX Top-Rated Dealers receive?

They receive access to digital assets for promoting their ratings, including a badge for use on their CARFAX Vehicle History Reports.

What is the average rating for CARFAX Top-Rated Dealers?

The average rating for the 2020 CARFAX Top-Rated Dealers was 4.6 out of 5 stars.